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“Great Tour!”
Review of Joe Banana Limos

Joe Banana Limos
Ranked #20 of 46 Transportation in Florence
More attraction details
Attraction details
Recommended length of visit: More than 3 hours
Owner description: Joe Banana Limos provide transfers, tours, shore excursions and boat tours throughout Italy, Welcome to our beautiful Country.
Reviewed 3 weeks ago

Had a wonderful day with our tour guide Gino. He was very informative and told us a lot of history while we spent the day with him. He was a pleasure to deal with from start to finish. Gino made sure we would be back on time for our cruise without making us feel rushed. My only suggestion would be to get a microphone so the people in the back could hear all about this wonderful place. Thanks Gino for a great day!

Thank Connor L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni G, Direttore at Joe Banana Limos, responded to this reviewResponded 2 weeks ago

Dear Connor L,
We are so glad to hear you enjoyed your tour with our company. It sounds like our driver Gino was able to accommodate your preferences and we will make sure he will us the microphone next time . We love receiving this type of feedback because we do our best to be flexible when organizing the tours as well as on the actual tour day to make yours a personal trip. Thank you once again for choosing us and for writing about your experience for others to know. We do hope to welcome you back soon.

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Write a ReviewReviews (13)
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"cruise ship"
in 2 reviews
"great driver"
in 2 reviews
"great tour"
in 3 reviews
"leonardo"
in 2 reviews
"itinerary"
in 2 reviews
"pisa"
in 7 reviews
"van"
in 2 reviews
"winery"
in 2 reviews
"sites"
in 3 reviews
"company"
in 3 reviews
"history"
in 5 reviews
"tours"
in 2 reviews
"david"
in 2 reviews
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5 - 9 of 14 reviews

Reviewed 3 weeks ago

This was our 1st time to Florence and I now know why people love Tuscany! We used Joe Banana's Limo here as well as in Salerno and Sicily. We were very satisfied with our tour and driver who gave us great insight of what we should or should not do in the places we visited. Our tour consisted of Florence and Pisa, and on his recommendation we did not climb the tower ( between the line, the heat, and a not so great view, this was good advice ) all in all a great tour!

Thank mikee332
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni G, Direttore at Joe Banana Limos, responded to this reviewResponded 2 weeks ago

Dear mikee332,
Thank you for your gracious review. We are so happy to hear that your experiences with our company were positive. We appreciate that you chose to take three excursions with our company and that the services were what you expected and more. Our drivers do their best everyday to make the most of your shore excursions, from punctuality and professionalism to being informative and friendly, they pride themselves in giving you an experience that you will remember forever! Giving information about the different sites in the areas we visit and sharing stories of our lives and yours is what makes for a fun day for everyone. We appreciate when we receive a review such as yours as it reinforces our efforts for your tour satisfaction. The details you provided about each tour will really help future guests to understand what to expect from our company, and we really appreciate it. Thank you once again for your time in writing this review and for allowing us to show you our beautiful country! We hope to see you again in the future

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Reviewed 3 weeks ago via mobile

We had a fabulous tour off the cruise ship. Leonardo picked us up promptly and gave us interesting information all day. We first stopped in Pisa, and then to Florence where he was able to get us skip the line passes to see David. We visited the church of San Lorenzo and the outside of the Duomo. This company is top notch! I also used them for transport to/from Rome to our cruise ship and airport. All communication was prompt and professional. Our drivers were all wonderful and personable. Cars were all later model Mercedes vans which comfortably accommodated our group of 7. Highly recommend!

Thank gmanntravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni G, Direttore at Joe Banana Limos, responded to this reviewResponded 2 weeks ago

Dear gmanntravels,
Thank you for choosing our services for your recent visit here in Italy. We appreciate your acknowledgement of our punctuality and professionalism. We all appreciate your feedback and acknowledgement of our efforts to make your traveling experience with us as seamless as possible. Our hope is that we provide a professional, yet personal, approach to customer service from your initial inquiry all the way through your safe delivery at your final destination. We believe in a team approach and respect the value contributed by each person in our company to ultimately provide you with a vacation experience to remember forever. To have had the opportunity to work with your family and help you customize such an important family trip means a lot to us. We thank you again for choosing us to make possibilities into realities that created irreplaceable memories for your family! hope to see you again in the future.

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Reviewed 3 weeks ago

I want to start this review by discussing our driver Leonardo. He was totally amazing and anyone who has the pleasure of getting him will never be disappointed. His joy for the job, history knowledge and personality were unbelievable. Out of our 16 day stay in Europe our day with Leonardo was the best of the entire trip. When we met Leonardo he gave us some options for the day and recommended a change in our schedule. Our group of 6 discussed the options and decided to take his advise. We were scheduled to go to Pisa then Florence with lunch on our own. Leonardo recommended we go to Florence first followed by lunch in Tenuta San Vito Winery followed by Pisa. The ride in the car was amazing with Leonardo giving us a historical background of Italy. The highlight of our entire trip was our unscheduled trip to the winery. The winery was beautiful and the owner opened up for our group. We had the most delicious 4 course meal with several different bottles of wine. Each course was served with a carefully selected wine and a history of the wines and how they were produced. Our meal also included a guitar serenade by Leonardo singing Italian songs. The scenery was amazing the food was excellent, and the hospitality was superb. We will remember this day forever.

Thank rustyrudder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni G, Direttore at Joe Banana Limos, responded to this reviewResponded 3 weeks ago

Dear rustyrudder,
Thank you for your gracious review. We are so happy to hear that your experience with our company was positive.Our drivers do their best everyday to make the most of your shore excursions, from punctuality and professionalism to being informative and friendly, they pride themselves in giving you an experience that you will remember forever! Giving information about the different sites in the areas we visit and sharing stories of our lives and yours is what makes for a fun day for everyone. We appreciate when we receive a review such as yours as it reinforces our efforts for your tour satisfaction. The details you provided about each tour will really help future guests to understand what to expect from our company, and we really appreciate it. Thank you once again for your time in writing this review and for allowing us to show you our beautiful country! We hope to see you again in the future

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Reviewed 4 weeks ago

I was expecting our driver to talk to us about sites we passed during the drive, and tell us some history, but his English was very poor, as is our Italian. We were very disappointed that we weren't able to communicate better. We've taken other Joe Banana tours over the years, and have not had this issue. The driver was very friendly and courteous though, and the van was spotless and comfortable. This won't cause us to book with another company - we'll always use Joe Banana - but I will ask very specifically for a driver who can speak with us in English.

Thank Shannon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni G, Direttore at Joe Banana Limos, responded to this reviewResponded 3 weeks ago

Deve Shannon,
thank you for taking the time of writing us a review. Here at JBL believe that customer satisfaction is the ultimate sign of success and we value your input which also helps future guests understand what to expect from our services.
Your feedback will also help us to continue to grow and improve our customer-centered services.
We are very sorry to hear that your driver English level wasn't satisfactory and I will assure you we will take serious action regarding this matter.
we hope to have the opportunity to have you as our guest back again and provide you with excellent services next time.

thanks again

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