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“Delicious Meal with a Talented Kitchen in a Quirky But Cool Atmosphere”
Review of Cortona Bistrot

Cortona Bistrot
Ranked #3 of 109 Restaurants in Cortona
Certificate of Excellence
Price range: US$12 - US$40
Restaurant details
Reviewed 28 June 2018

First time dining at Cortona Bistrot for us. Have been going to Cortona for many years but this was our first time trying this new restaurant. We loved it and can highly recommend the quality of the menu and the food - the kitchen / chef is refreshingly modern in their take on some classic Tuscan dishes, offering some unexpectedly refined nuances and new takes with classic ingredients. One person in our party had a deliciously different stuffed pasta with ginger while my house made pici amatriciana was honestly some of the tastiest I've had anywhere. The house was manned by a group of fairly young, hip looking Italians who are clearly trying to create something different than the traditional restaurant you find in these parts. Service we had was pleasant and knowledgable about the food and the wine. The food is top notch - truly - but the atmosphere and physical space are probably the only things that might throw some off. Its a small dining area that's been decorated in a somewhat odd hodge podge of furniture and lighting that is either going to feel quirky and cool to you or....just odd. The tables are each different with eclectic seating arrangements. Some are not comfortable. Interior lighting is a bit dim and took a little adjusting after strolling on a warm sunny evening. If you are a couple, there are 2 or 3 tables for two set across the street in a little patio that has gorgeous views over the valley - otherwise all seating is inside. Very few tables so Im assuming in high season it will be essential to book. I had booked us in advance for dining in mid June. All in all - I would definitely dine here again and have no reservations about recommending!

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Thank psaseattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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19 - 23 of 375 reviews

Reviewed 28 June 2018

We came here because a couple of our regular favorites were closed. At the time that we went it was rated #1 on Trip Advisor and it was a no brainer to go try.
We were able to sit outside and the service was ok. I felt they were indifferent and were going thru the motions.
I feel the food has got style and the pasta is definitely fresh but lacks substance. The desserts were great.

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Thank Anthony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cortona B, Proprietario at Cortona Bistrot, responded to this reviewResponded 29 June 2018
Google Translation

Il Cortona Bistrot si complimenta con lei, caro cliente per il lavoro svolto qui su TripAdvisor, in quanto le sue 2.073 recensioni sono veramente un numero notevole. In un solo giorno ha scritto ben 26 recensioni ed il giorno dopo, altre 15 tra cui la nostra. 41 recensioni in soli due giorni… wow!! Sembra che svolga questo come la sua attività lavorativa principale, perché solo così si giustificherebbe un impegno programmato a tal punto, accurato e preciso come sta facendo lei. Un vero recensionista di professione.
Veramente strano che la direzione di TripAdvisor consenta questo!
Poi le sue parole "Sento che il cibo ha stile e la pasta è decisamente fresca ma manca di sostanza”, non ha proprio senso. Ha stile e la pasta si sente che è fresca, allora è buona! Come fa a mancare di sostanza una cosa che ritiene di avere stile? Proprio non si capisce.
Come è strano anche il fatto che lei abbia messo 5 palle a strutture anche sparse per l’Italia, che notoriamente sono locali turistici e quindi servono cibi turistici, precotti e congelati, pieni di sostanze appetizzanti e 2/3 palle ad altre che invece sono l’eccellenza. Veramente strano.
Ma qui, ipotizzando che lei non svolga questo come lavoro, entra in gioco la propria cultura culinaria e i propri gusti.
E qui non c'è proprio nulla da dire.
Consapevoli del fatto che è praticamente impossibile realizzare tutto che possa piacere a tutti,
il Cortona Bistrot ringrazia.

The Cortona Bistrot congratulates you, dear customer for the work done here on TripAdvisor, as its 2,073 reviews are truly a remarkable number. In just one day he wrote 26 reviews and the day after, another 15 including ours. 41 reviews in just two days ... wow !! It seems that he is doing this as his main work, because only in this way would a justified commitment be justified, as accurate and precise as he is doing. A true professional reviewer.
Truly strange that TripAdvisor's management allows this!
Then his words "I feel that the food has style and the pasta is definitely fresh but lacking in substance", it does not really make sense, it has style and the pasta feels fresh, so it's good!
How does one thing that you think you have style to lack of substance? You just do not understand.
How strange is the fact that you have put 5 balls to structures also scattered throughout Italy, which are notoriously tourist clubs and therefore serve tourist foods, precooked and frozen, full of appetizing substances and 2/3 balls to others that are instead excellence. Truly strange.
But here, assuming you do not do this as a job, your own culinary culture and tastes come into play.
And here there is nothing to say.
Aware of the fact that it is practically impossible to achieve everything that can please everyone,
the Cortona Bistrot thanks.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2018

It was raining so the only seating was inside. It is somewhat charming inside as it is a hodge-podge of tables and chairs for seating. However, the table and chair we got were just awful. My chair had a huge bar sticking right through the middle which made it impossible to sit comfortably, and the table had a shelf on the bottom so you couldn't put your feet under it, how bizarre!

Table aside, the restaurant left a lot to be desired. The feeling that we got from the waitstaff is that we were an annoyance, and this was the only time in my entire trip I got that feeling. Genuine indifference. Food was good. Portions were on the small side so we ended up ordering more food. Most of it came quite slowly though. Out of several highly recommended spots in Cortona, I can't recommend this one. There are several that are better.

    • Value
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    • Food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cortona B, Proprietario at Cortona Bistrot, responded to this reviewResponded 15 June 2018
Google Translation

It is imperative to respond to similar reviews.
The hall was full despite it was raining outside.
The tables inside are all different, some antique and others vintage. The one where you sat, is made up of a base of an old sewing machine, the Singer, with a wooden top on it. We regret that you did not like it, in three years we are open, it is the most requested table. You could ask to change it, another one would be released soon.
Then, impossible to give you the feeling of annoyance, the room was full and I am the owner always step to the tables to see and hear the opinions of customers, just to ensure that you do not miss them. I often stop at the tables because the customers are curious about our history and the preparation of the dishes.
With the full hall we are all busy rushing to serve at the tables and trying to perform at best all the requests of the guests. Perhaps this gave you the feeling of annoyance. But it is absolutely not our custom to conceive the client as a nuisance or treat it with "genuine indifference".
It depends on what you ordered as a first course. Nobody is satisfied with an appetizer, unless one is already satisfied. The portions of the dishes are medium-sized, this means that with an appetizer and a first or a second each, the customer is usually satisfied. Very often they ask us to take away their advanced food.
The service is not absolutely slow, maybe you would have liked to eat in 10 minutes. But we are not a tourist restaurant, perhaps you are used to. We do not serve pre-cooked foods, frozen and then heated in the microwave, as you have eaten so many times. Eating in a short time from us is not possible, especially with the full hall, because everything is prepared at the moment. This is an added value that everyone appreciates.
Maybe it was a bad day for you, you complained about everything.

E' d'obbligo rispondere a recensioni simili.
La sala era piena malgrado fuori piovesse.
I tavoli all'interno sono tutti diversi, alcuni antichi ed altri vintage. Quello dove vi siete seduti voi, è costituito da una base di una vecchia macchina da cucire, la Singer, con sopra un piano di legno. Ci dispiace che non vi sia piaciuto, in tre anni che siamo aperti, è il tavolo più richiesto. Potevate richiedere di cambiarlo, da li a breve se ne sarebbe liberato un altro.
Poi, impossibile aver dato a voi la sensazione di fastidio, la sala era piena ed io che sono il titolare passo sempre per i tavoli a vedere e sentire le opinioni dei clienti, appunto per far si che non manchi loro nulla. Mi soffermo spesso ai tavoli perché i clienti sono curiosi della nostra storia e della preparazione dei piatti.
Con la sala piena tutti noi siamo impegnati di corsa a servire ai tavoli e a cercare di svolgere al meglio tutte le richieste dei commensali. Forse questo ha dato a voi la sensazione di fastidio. Ma non è assolutamente nostro costume concepire il cliente come un fastidio o trattarlo con "indifferenza genuina".
Dipende da cosa avete ordinato come prima portata. Con un antipasto non si sazia nessuno, a meno che non si è già sazi. Le porzioni dei piatti sono di media portata, questo significa che con un antipasto ed un primo o un secondo a testa, in genere il cliente è già sazio. Molto spesso ci chiedono di poter portare via il cibo a loro avanzato.
Il servizio non è assolutamente lento, forse voi avreste desiderato mangiare in 10 minuti. Ma noi non siamo un ristorante turistico, forse al quale voi siete abituati. Noi non serviamo cibi precotti, congelati e poi riscaldati al forno a microonde, come avrete mangiato sicuramente tante volte. Mangiare in poco tempo da noi non è possibile, soprattutto con la sala piena, perché viene preparato tutto al momento. Questo è un valore aggiunto che tutti apprezzano.
Forse era per voi, una giornata proprio storta, vi siete lamentati di tutto.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2018 via mobile

Great lunch. Bruschetta Sugo Nero was delicious (if you like liver this is a must!) Pici all’Alamatriciana also VERY good. Nice, chill, relaxed atmosphere. Winner.

Thank Footprints464945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2018 via mobile

We had a nice Italian dinner in this restaurant. The waiters were extremely nice, so was the owner and his wife. They have an open kitchen and the pasta is freshly made and tasted very good! They also offer a baby chair (good to know). Only downside -but this goes for all of Cortona- is that parking can be a challenge!

Thank jake861
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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