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Raluca U

Wonderful resort!

5.0 of 5 bubblesReviewed 26 Dec 2023
This is one of the most beautiful resorts I have been to while in Europe.
We are very grateful to all staff for the nice welcoming and the hospitality, especially to Christopher and Doina but nonetheless to Nico & Ari.
We loved swimming in the heated outdoor pool while enjoying the beautiful views.
Wonderful place! We will always come back with pleasure ❤️
Date of stay: November 2023
Room Tip: Definitely try also the massage& spa
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviews (732)
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Traveller rating
463
182
50
23
14
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Traveller rating
463
182
50
23
14
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1 - 6 of 732 reviews
Reviewed 31 October 2023

Not a resort. The staff are kind but limited in their abilities to effect change. Food is only marginally good. Breads are stale, cakes are dry, eggs must be ordered and are good at breakfast. The cook smokes outside the back door which is a real turn-off to think he’s breathing smoke on my dinner?? My Carpaccio was thick, tough to chew raw meat. A ‘panini’ was dry bread and cold cheese and ham (both were not eatable). Plain tomatoe sauce with pasta was fine at dinner. But in Italy and at a resort I expected really nice food, I can make plain pasta at home.
Several loud people drinking beers and bottles of wine dominated the pool. Glass was allowed around the pool area and I fear it will break and someone will be cut.
Rooms are NOT luxurious, nor do they look like the photos. The AC worked well and the area is quiet so that was very nice.
We stayed for 4 days and there was NO availability at the Spa. We were supposed to get a massage but there was no appointments available.
The town of Cortona is nearby but very crowded and dirty. We did not eat there. We found a delightful restaurant nearby in Camachi (sp) called La Bracerie and the foods was outstanding. Every dish was excellent and so reasonably priced and served with a smile. Go there!!!

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Fran D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 September 2023

Overall the hotel is not so bad, but the linens and pillows are a bit worn and need replacing. The restaurant is fine, but could be so much better if a bit more attention was paid and the food was improved slightly. The biggest disappointment was the noise - certain workers and trash pick up starts as early at 6:30 am and there is party-like noise from the restaurants patio (where we were told we could not eat) until midnight. I left sleep deprived.

Date of stay: September 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Alex W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 September 2023 via mobile

We absolutely this hotel! A first visit to the area. The hotel is set in beautiful gardens with a large.car.park and beautiful pool and lounging area. Our room was spacious. The bed was increadibly.comfortable, and the shower was powerful. It has a welcoming team of staff, and all the bar and restaurant staff were super attentive and very friendly. Dario (?) Sorry if I have that wrong, francesco and the young lady who was so bright and bubly, whose name I can not remember, sorry. You were great! Brinig our drinks and chatting.
We used the hotel jaguar for a few trips to cortona.town on an evening as there is not really any public transport, which was great. We walked up during the day to use a few calories , it takes about 20 minutes, and it is a steep climb !

Date of stay: July 2023
Trip type: Travelled as a couple
Thank Sarah H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 December 2022

The room was excellent. The bed was very comfortable. We loved the restaurant and the staff. Food was outstanding. The staff was very helpful, calling for us a taxi when we needed it . We met other very nice couples there, too.

Room tip: You can specifically order omlettes or scrambled eggs for breakfast if you are not a fan on sweets and croissants.
Date of stay: October 2022
    • Location
    • Service
Thank donettas218
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 September 2022 via mobile

At the end of a fabulous week spent nearby our party of 8 selected the Restaurant at the Cortona Resort and Spa for our farewell dinner party.
Our experience was a major disappointment.
The venue is exceptional but the kitchen and staff have no idea.
Perhaps the chef had left ?
Lovely young staff had no training on any aspect of a Restaurant .
The food at best mediocre but in some cases not even a reflection of the written menu, dishes missed out, dishes delivered at the wrong time, our collective description being " Fred Carno's Circus ".
Upon the wine front things get worse....the owners " own vineyard " Sangovasie was totally undrinkable...the young staff did try but have been let down by poor management. We are fair people and paid our bill and tipped the young team, if you ever read this and you are the owner we recommend you get a grip and quick or you will fail.

Date of stay: September 2022
Trip type: Travelled with friends
Thank philrobson
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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