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Review of San giacomo

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Overview
Condo/Apartment -
2 Bedrooms, 1 Bathroom, Sleeps 6
Veneto

Reviews from our community

Poor - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • Italian first
  • Any
English first
English first
Italian first
Any
English first
rahul k
Level 1 Contributor
4 reviews
“Disappointed”
Reviewed 20 April 2017 for a stay in April 2017

Seems like the problem of Wi-fi is a persistent one.We were never informed about the faulty wi-fi.
The size of the apartment is too small for 6 people and definitely the cleaning charge of Euro 100 is too much and what is funny is that ask u to keep the apartment clean and still charge such a huge amount for cleaning.
The staff they sent to hand over the keys was although a nice one, but she seemed to have less knowledge of things in Venice.If she was supposed to give us the info about going in and around venice,she couldnot.
The only saving grace is the location of the apartement.

Your age range 25-34
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
30 Apr 2017
Dear Rahul,
thanks for your message. However, the wi-fi system in Venice is often not so good. Concerning the amount of cleaning, it includes also check.in service and, when we ask to keep the apartment clean, it just means to put the rubbish out of the apartment every day. However, we hope to welcoming you again in Venice!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
DocAdviso...
Bergamo, Italy
Level 6 Contributor
110 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 9 October 2017 for a stay in October 2017
Google Translation

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
12 Oct 2017
La ringraziamo molto per il Suo commento e ci fa comunque piacere che abbia apprezzato la nostra assistenza e professionalità. Purtroppo, l'appartamento è un piano terra e a Venezia, ovviamente, è maggiormente soggetto a situazioni di umidità. Sarà nostra cura riprendere la ditta di pulizie per la mancanza di un servizio adeguato e sicuramente prevedere degli interventi di manutenzione straordinaria a breve tempo.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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