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Reviewed 14 October 2017 via mobile

Really enjoyed this hotel. Great food and great staff. Easy hotel water shuttle to take you every 30min to the “mainland” of Venice island. We took the public taxi from the airport and it was approx 90min to get here, but worth the 90min because it was almost like a free tour of all the hot spots in Venice.

Date of stay: October 2017
Trip type: Travelled as a couple
Thank jasongT6695AV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MolinoStuckyHilton, General Manager at Hilton Molino Stucky Venice Hotel, responded to this reviewResponded 18 October 2017

Dear Sir,
Thank you for your excellent review of the Hilton Molino Stucky. I am pleased that you enjoyed your Honeymoon with us and it was very kind of you to mention our friendly Team Members and the convenient shuttle service to St Marks square. Whatever the occasion may be, I hope to welcome you back in the not too distant future and wish you all the best for your new life.
Best regards,

Ilio Rodoni
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2017

We found this fantastic hotel after a bad experience at Palazzo Guardia. Palazzo Guardia had turned the air conditioning off and our room was boiling hot until about 2am. They wouldn't even come and check the room to see what was wrong and refused to refund us for the next two nights we had paid for. The final straw was when they had an industrial concrete cutter operating indoors just below our room. Their response was it is day time so what's your problem.

We double checked with Hilton about their air conditioning (which worked perfectly) and booked in. The hotel was fantastic. It is a short boat ride from the mainland and the boat seems to run about 18 hours a day. The breakfast Buffet was very nice with a good mix of Italian and American food. Sometimes you just want scrambled egg on toast or baked beans as well as some delicious Italian food.

The staff were all very helpful and friendly. If you land at Venice Airport grab a water taxi straight to this Hotel! We got a King Suite with view and the bed and pillows were great - so was the view.

Date of stay: October 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank 183hah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MolinoStuckyHilton, General Manager at Hilton Molino Stucky Venice Hotel, responded to this reviewResponded 18 October 2017

Dear Guest,
Thank you very much for the positive review on TripAdvisor. I am pleased that you decided to stay with us and that your experience at the Hilton Molino Stucky Venice was positive. Thank you for praising our Team Members and for your kind comments on the famous Hilton breakfast. We are looking forward to welcoming you once again in Venice soon. Best regards,

Ilio Rodoni
General Manager

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Reviewed 13 October 2017

In Venice the Hilton Molino Stucky Hotel surpassed previous experiences at Hiltons. ELENA & CARLO our Concierge team, assisted us continuously before and during our time in Venice to create an exceptional itinerary. The highlight was our evening visit to San Marco with a tour in the Duomo by our exceptional guide, ELENA. It was a magical night with a gifted storyteller.

At the hotel we very much enjoyed our dinner for 13 in the AROMI Restaurant. The food was delicious and the service was attentive and never intrusive. Many in our group enjoyed their time on the rooftop relaxing at the pool and/or enjoying the panorama of Venice before us.

Room tip: City view is a must and executive level with breakfast included makes everything easier
Date of stay: September 2017
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank MariOn51_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MolinoStuckyHilton, General Manager at Hilton Molino Stucky Venice Hotel, responded to this reviewResponded 18 October 2017

Dear Guest,
Thank you for your kind comments and exhaustive review on TripAdvisor in regard to your recent stay. I will personally relay your feedback to Elena and Carlo in the Concierge Team, who will be glad to know that their professionalism contributed to your enjoyable stay. At Hilton Molino Stucky Venice we take pleasure in creating moments of magic for our Guests and I am pleased that we were able to do so for you. I truly hope to welcome you back in the not so distant future.
Best regards,

Ilio Rodoni
General Manager

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Reviewed 13 October 2017

Spent 3 days recently at this hotel. It is a rather unique hotel both as far as location and architecturally. We were given a suite during our stay which was beautiful and looked directly onto the canal. Fantastic service from all staff, ladies in the restaurant (Hyrie i think!) deserve a mention.
One point regarding the executive lounge. The location of the lounge in my opinion is not great, it is very small and each night of our stay we had to wait for a seat. Food and drink choice was great, just move the lounge elsewhere the hotel is big enough to have another somewhere else!

Date of stay: October 2017
1  Thank Clockhand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MolinoStuckyHilton, General Manager at Hilton Molino Stucky Venice Hotel, responded to this reviewResponded 18 October 2017

Dear Guest,
We are delighted that you had a good time at our property and we thank you very much for your positive review on TripAdvisor. We are pleased that your enjoyed the accommodation and the comfort of your suite and it was very kind of you to mention our friendly service. Be assured that you kind words will be shared with the mentioned Team Member who will be pleased to know that she contributed to let you experience a memorable stay. Thank you for staying with us and also for your constructive criticism with regards to our Executive lounge location. We all look forward to welcoming you back soon again.
Sincerely,

Ilio Rodoni
General Manager

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Reviewed 13 October 2017

I had always heard that Venice hotels offers very small size rooms and its known to be a expensive city for hotels.
With an additional top-up, we opted for Hilton and to our expectation, it offered a very good size room.
The breakfast had great variety as always in Hilton. I loved the fresh juice prepared at a live counter by chef- a mix of carrot,apple and pineapple.
Its not a difficult access from Venice station by ferry and Euro 7.5/pp in public transport.
Hilton also offers ferry from its hotel to St. Marks Square every 40 minutes to and fro and it runs upto ard 11 pm.
Overall, an excellent choice.

Date of stay: October 2017
1  Thank jituagarwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MolinoStuckyHilton, General Manager at Hilton Molino Stucky Venice Hotel, responded to this reviewResponded 18 October 2017

Dear Guest,
Thank you very much for sharing your positive experience on TripAdvisor. It was very kind of you to post your nice comments about the rooms and on the famous Hilton Breakfast for which we pride ourselves. We thank you for staying with us and we hope to have the chance to welcome you soon again.
Sincerely,

Ilio Rodoni
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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