This is the second time I've stayed at the home of Anna on the Grand Canal and once again it was fantastic. The apartment is roomy enough with two bedrooms and two bathrooms and is very close to a vaparetto stop so travel across the canal was very easy. We had a few questions throughout our stay and Anna was very kind and helpful. And would be happy to stay again if I return to Venice. Thank you,
Easy access to all attractions. Unique lodging; right on the grand canal but in a quiet place. Two couples were very comfortable. Restaurants close by. A wonderful place to stay in Venice.
The apartment is charming, providing the feel of old world Venice. It sits right on the Grand Canal so you can sit in the living room and watch the life of the city pass before you. We found it to be quiet with the doors and window closed, unlike at least one other reviewer who found noise from upstairs to be a problem (there is an art gallery above that did host parties at night while we were there but there wasn't any noise in our apartment). The location on the Grand Canal makes it very convenient for the water taxis to drop off and pick up - they apparently do not do this for private residences that are on other canals (they are expensive though, 60 euros from the train station, 107 euros to the airport). The location was excellent, many restaurants, shopping, a small grocery store all within a few minutes walk. Rialto bridge is about a 15 minute walk and San Marco square is about a 20 minute walk, crossing the bridge. There is not walkway along the Grand Canal near the apartment however.
The apartment had some quirks that one should be aware of. Although it has a kitchen, there was no oven. There was a cooktop (gas) and microwave (situated high on top of the refrigerator). There is a small washer but no dryer. There was no bath soap or shampoo, so we had to find a place to buy some. There are 3 AC units, but even turned on full blast, the apartment never cooled down and the air coming out felt like it was from a fan, not an AC, and could only be felt a few inches above the vent. During the time we were there (mid July), I would say the inside temperature in the apartment was over 80 degrees F (we are from S. Florida and are used to hot weather, and keep our house around 76 degrees; this apartment was much warmer, we were sweating the whole time). Opening the windows did not help, there wasn't much of a cross breeze. The AC has to be turned off if the washer is on, otherwise a circuit will blow. We didn't try to do any wash, but if that had been necessary it would have been even warmer. Initially, showers were great with good pressure and good hot water, but after 24 hours, we started losing the hot water and by ~ 36 hours after being in the apartment we had no hot water at all. We were only there for 2 days, so I don't know if this would have resolved spontaneously, if this was an isolated problem, or if it is an ongoing problem. It is a 2 bedroom 2 bath place, however, the 2nd bedroom is more like a sitting area with a bed. There is no door and one has to walk through this area to get to the back bedroom, which does have a door. This was OK for our family of 4, but would not work if privacy is needed for both bedrooms. The toilet in the back bedroom is VERY narrow and may be difficult to use for larger people. At the time we were there, a boat was docked at the entrance. This made it difficult to get on and off the water taxi (particularly moving the luggage) as we had to dock alongside that boat, cross through it with the luggage and then up on to the dock. This was very difficult when the tide was low and the boat was 2-3 feet below the level of the dock. People with mobility difficulties and small children probably would not be able to negotiate this well. (The water taxi drivers help some with the luggage but the passengers have to do a lot of getting it into and out of the boat).
Anna was helpful, although there were delays in communication. I was unable to communicate with her through Trip Advisor due to the website not showing the booking. I emailed her directly instead, but she emailed my husband in reply so her emails were not seen in a timely fashion. I was able to reach her through WhatsApp, a messaging app that seems popular in Italy. She provided very detailed instructions for us to give to the water taxi drivers, and was willing to speak with them on our behalf (that wasn't necessary). We were met by Lucia, a very nice lady who did not speak any English. We communicated a little in Spanish, but overall, I had to guess at what she was telling me. As a novice Italian traveler, not speaking the language and in a place as unique as Venice, it would have been extremely helpful, and appreciated, if there had been an email ahead of time or a guest book or some other written communication that would have described the practical things about using the water taxi, the vaporetta, where to buy groceries, good restaurants, and key things for around the apartment.
All in all, I liked the place, but I am glad we were only there 2 days. A longer stay would have been very uncomfortable with the lack of AC and hot water. I did inform Anna of these problems when we left. If they are fixed, you don't need 2 private bedrooms, and don't plan on using an oven, I would recommend the location. If the problems with the AC and hot water are permanent, chronic conditions, or you need more privacy, I would not recommend it.
My wife, teenage daughters and I loved staying in this historic building right on the Grand Canal. What an amazing experience to watch the taxis and gondola go by from the beautiful living room windows.
Awesome location. Our water taxi driver wasn't sure which building it was, and because there was a visiting boat tied to the dock he took us around the back where Lucia met us and guided us a short distance to the entrance. He would have know if we had given the name, "Passi", as that is what he later exclaimed when he saw the palazzo. One of the tenants had friends over both mites we were there so unfortunately we were unable to enjoy sitting by the dock as other reviewers spoke about.
Lucia doesn't speak English but called Anna to answer our questions. The apt. does not have a dryer as advertised, but there was a washer and our clothes dried overnite on the rack. We couldn't find an iron or ironing board, so bring wash and wear if you are staying here for a long period of time which we were not.
Loved the antique furnishings in the living room. Beds were fine. Pillow smelled slightly musty but there were several in the closet that didn't. Bathrooms are modern which is nice.
Wifi worked intermittently but all the restaurants have free wifi so it was not a problem. Lucia showed us the AC units. It was fine since it was not too warm during our stay, but you may need to inquire about colder air if it is later into the summer.
We did not know there is a light switch next to the door that lights up the court yard until too late. So we scrambled in the dark to find our key to open the front door.
The day we left Anna asked the water taxi driver to pick up us up at the dock. My wife thought that was romantic!
We were enchanted the moment we entered the apartment. The ancient roof beams, skylights, furnishings, and the big green doors opening onto a canal left us reluctant to leave. Our greeter Thomas was wonderful and his suggestions for restaurants spot on. We went to every one and enjoyed great Venetian food. Memories of sitting with a glass of wine, waves lapping the steps, and gondalas glliding by, make this apartment a must stay in Venice.
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