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Reviews (70)
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All reviewsfew minutes walkroom servicevery nice hotelst mark's squaresan marcowater busfelicesuitefloorreceptionairport
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9 - 14 of 70 reviews
Reviewed 31 March 2018

We made a last minute reservation because we were to tired to drive the same day and decided to have 1 extra day in venice and Padua. So we book Al theatro palace.
It is next to Theatro Fenice and the locations is great. In 5 minutes you are in Saint marco square and enywhere else.
We had champagne waiting for us;)
Recomed it!

  • Stayed: March 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank damonbloch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lucreziavardanega, Responsabile relazioni con la clientela at Al Theatro Palace, responded to this reviewResponded 3 April 2018

Dear Guest,
Thank you for your nice rewiew. It's important for us to know you ejoied your stay in our Hotel!.
Bollicine is always a good idea!
See you soon in Venice,
Best Regards,
Al Theatro Palace Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2018

wow this hotel it supper clean, bright , comfortable and modern . The reception staff are helpful and friendly and the breakfast was more than what we was expecting and really sets you off on your day walking around and again the staff in the breakfast room are so friendly .The location was perfect to get to all the main sites in just a few minutes walk . If i was to change anything about this hotel it would be to have a bar for a night time drink and to have a but more information in the room . In all we both had an amazing time thanks to this hotel and Venice .

  • Stayed: March 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank _mariagraham2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lucreziavardanega, Responsabile relazioni con la clientela at Al Theatro Palace, responded to this reviewResponded 26 April 2018

Dear Guest,
Thank you for your nice review. It's important for us to know you ejoied your stay in our Hotel!
See you soon in Venice,
Best Regards,
Al Theatro Palace Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2018 via mobile

We recently stayed here and you can see that the finish is great and they have spent a lot of money on the hotel. The staff on Reception and a couple of the Breakfast Ladies are lovely and very helpful. The location is brilliant a few minutes walk from Saint Marks Square and a 10 minute walk from The Rialto Bridge. So convenient- there are a few good restaurants nearby but for the best value go over Academia Bridge and eat at Dorsudoro. The beds and showers at the hotel are first class - comfortable bed and lovely rain shower. The breakfast is nearly there but it is the same each day just mixing it up a bit to ring the changes would be better. Also there is no bar at the hotel which when you have been on your feet all day it would be great to sit in the hotel and have a drink or a coffee. Also the English TV channels in the room are negligible which is sad as there are quite a few German TV channels with films etc. We don’t go on holiday to watch TV but as we were tired from a full days walking - a drink dinner and a bit of TV would have hit the spot as Venice is quite quiet for nightlife in general. We would recommend the hotel but bear in mind some lack of facilities that are in other establishments.

Stayed: March 2018, travelled as a couple
Thank blueandwhitehoops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lucreziavardanega, Responsabile relazioni con la clientela at Al Theatro Palace, responded to this reviewResponded 27 March 2018

Dear Guest,
Thank you for your nice rewiew. It's important for us to know you ejoied your stay in our Hotel! We always want to improve our quality and we hope you come back to enjoy Venice with us!
Best Regards,
Al Theatro Palace Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2018

Four of us stayed here, we both paid extra for superior rooms. When we questioned the rooms we were told there wasn't alot of difference so it's not worth paying the extra. There was broken glass under one of the beds and lots of dirt under the other. We also had dirty cups and plates in our rooms and had to borrow toilet roll from one another as it wasn't replenished. Good location though!

Stayed: March 2018
Thank Louise L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lucreziavardanega, Responsabile relazioni con la clientela at Al Theatro Palace, responded to this reviewResponded 15 March 2018

Dear Guest,
Thanks for your review.
We are sorry if your room was not tidy and clean. We apologize for the unpleasant inconvenience. We always recommend to inform our staff immediately and not at the end of the stay : this is the only way to guarantee all guests a pleasant stay.
We would like to point out that there is a real and clear difference between a comfort room and a superior room. By consulting our website you can compare all the differences among our 4 types of rooms.
Once again, it would have been better to signal the problem in the structure to try to satisfy you.

We hope to get back with us for the next stay in Venice!
Best Regards,
Al Theatro Palace Staff

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Reviewed 11 March 2018 via mobile

Stayed here for three nights with my other half on what was our first trip to Venice. Hotel is in a fantastic location, the staff are polite, welcoming and very helpful. The room is modern, clean and pretty much faultless. The breakfast is great too, staff there are lovely and the food is great. I have one very very minor critique and that is they offer no room service. If I was to return to Venice, I would not even consider any other hotels as my stay here was second to none.

Stayed: March 2018, travelled as a couple
Thank whufcsam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lucreziavardanega, Responsabile relazioni con la clientela at Al Theatro Palace, responded to this reviewResponded 12 March 2018

Dear Guest,
Thank you for your nice rewiew. It's important for us to know you ejoied your stay in our Hotel! We always want to improve our quality and we hope you come back to enjoy Venice with us!
Best Regards,
Al Theatro Palace Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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