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Review of Casa Bella

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Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 4

Reviews from our community

Poor - based on 1 review
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Reviews from our community

Level 4 Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Off beaten track poor attention to detail ”
Reviewed 27 August 2016 for a stay in August 2016

Nice and clean with garden area. Massive tv and nice kitchen. Quiet residential location with friendly staff however our stay was it not happy one due to their lack of attention to detail e.g. we waited to meet them after we were delayed, the keys we were given for the apartment didn't work so we couldn't get back in after dinner which is not great in an unfamiliar area (dark back street) with small children + the air conditioning and plumbing was very noisy and kept us awake and the beds were very uncomfortable. When we complained we were accused of blackmail!
If you want value with rough edges then this is the place.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
27 Aug 2016
Ok, I am not used to answear to guest's comments. I am sorry if the bed was uncorfortable for him but it's a brand new bed and nobody complaint before about it. Same thing for the air condition. It's true regarding the key but in 10 minutes we came to open the door and gave him new keys. Then he asked to be refund otherwise he would write a bad review. As I told him, I am not the one who pays for good reviews.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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