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All reviews triple glazing perfect location small hotel steep staircase old building chair lift the owner yogurt small balcony reception area charming hotel stayed two nights cafes and restaurants top floor wonderful stay visit bergamo spacious room
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Reviewed 4 October 2018

My wife and I were very disappointed in this hotel as the price we were charged for 4 nights was in our opinion was not value for the 1020 euros we paid for our stay there.
The staff were helpful and courteous and the bathroom facilities was excellent. The room had no drawers (we had to use our suit cases). The bar was unusable due to boxes etc being stored there. The decor was a mismatch of old and modern which was not in keeping with this very old building. Breakfast was acceptable but very basic.
A word of warning about taking a taxi to the railway station, we ordered a taxi at the reception the night before for a pickup at 9am next morning, we were charged 30 euros for a journey that costs a few euros on a bus, afterwards we bought a 3 day pass for buses and the 2 funiculars

Room tip: We were in room 3 which was next to the so called bar
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank alanclark1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
piazzavecchiaowner, Proprietario at Hotel Piazza Vecchia, responded to this reviewResponded 5 October 2018

Dear guest,
first of all thank you very much for sharing your review with us and for choosing Hotel Piazza Vecchia for your recent stay in Bergamo. We are really sorry to read that we weren't able to exceed your expectations about your stay with us but We would like to thank you for remarking the professionality and the kindness of our staff. We advise you that in all the rooms there are drawers (in your room in particular they where inside the closet, so maybe you have exchanged them for boxes because they are brown ! we never store boxes in guest rooms ).
About taxi transfer we want to clarify that the 30 euros were not charged by us but by the taxi driver.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2018

We stayed at the Piazza Vecchia for two nights in order to visit Bergamo Alta. Its location is perfect, right in the centre of things and a few steps from the Duomo. It is an unusual and most interesting small hotel as it has been inserted into a medieval building and it retains the atmosphere of its history in spite of having been completely modernised for its new role. Our stay was most enjoyable, not least because we were upgraded, which gave us a spacious room on the top floor with a large, spotlessly clean bathroom and a lovely small balcony where we spent the early evening with a glass in hand. We would certainly stay here again.

Room tip: Choose a room with a balcony (we stayed in 12) on the rear of the hotel.
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank gianlorenzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
piazzavecchiaowner, Proprietario at Hotel Piazza Vecchia, responded to this reviewResponded 5 October 2018

Dear guest,
thank you very much for your review and for choosing Hotel Piazza Vecchia for your recent stay in Bergamo. We are really glad to read that you appreciated your stay with us and that all the services that we offered to you were able to exceed your expectations. We would like to thank you for remarking the kindness of our staff and our great position in the city centre next to the main services and attractions.
We would be delighted to welcome you back. Our kindest regards

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Reviewed 22 June 2018

We had a group stay at the Hotel Piazza Vecchia for three nights in May and they all very much enjoyed the stay there. The staff were helpful and friendly and the breakfast was a delight. We are booking our group there again in May 2019.

Room tip: We suggest you travel with light luggage as there are many steps up to the foyer.
Date of stay: May 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank infoE3541PS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2018

I stayed in this hotel with my entire family during one of the most important events of my life - my wedding weekend. While weddings always feel very hectic with much to plan (even up to the last minute), Hotel Piazza Vecchia could not have been more helpful with small, last minute tasks and happy to do so. They bent over backwards in offering to help me organize a brunch in their dining room, order numerous taxis/shuttles perfectly organized on time, and assist with language barriers with my wedding vendors. They truly went above and beyond any hotel service, and by the end of our stay, they felt like family too :)

The rooms are beautiful and classically styled, and the bathrooms are spacious and modern. The view of Bergamo's hillside from their terraces are absolutely stunning and make you really feel like you are on holiday. Their breakfast is second to none - providing a delightful spread of very fresh meats, cheeses, pastries, yogurts, eggs, and much more. The location alone could rate this hotel a 5 star, as it is ideally situated in city center, but what really makes this hotel special is the experience it provides its customers.

I look forward to returning, and thank you so much for a wonderful stay Hotel Piazza Vecchia!

Room tip: Request a room on the top floor to enjoy the stunning hillside view from their lovely shared terrace.
Date of stay: May 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Sarah P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2018

We reserved most of this charming hotel for our daughter's wedding. The staff was extremely helpful and gracious, making the experience for everyone wonderful. The staff went above and beyond to help with wedding details, airport transfers, and even a champagne with nibbles gathering for friends while the bride prepared for the wedding.

Room tip: Each room was charming. You can't go wrong with any of the offerings.
Date of stay: May 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Kathie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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