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“Unlikely Abysmal Experience”
Review of Vesuvio

Vesuvio
Ranked #139 of 714 Restaurants in Bergamo
Dining options: After-hours, Delivery, Reservations
Restaurant details
Dining options: After-hours, Delivery, Reservations
Reviewed 25 January 2018

Having grown up in the neighbourhood I have been coming here since I was 5 or 6 years old, that was more than 25 years ago. The pizza has always been of excelent quality, even if the prices were not exactly on the cheap side, however the night we went it was a catastrophic disaster.
It was on a Saturday night, with a couple of friends, around 9pm, and the place was absolutely packed, nonetheless we made pur way to the till to ask how long a wait it would be for a table; we were told it would have been 15 minutes, by an old man, whom I think is the owner of the place. After 20 minutes, the old gentleman had moved from the tills and started doing things around the restaurnat, in his place there was a younger girl, whom we approached, and within 5 minutes found us a table.
By this point we were ravenous, but after looking at the prices on the menu we decided we could only afford pizza. So we ordered 3 pizzas: capricciosa, wurstel, and primavera (? I can't remember the name); and one bottle of water. I'm sorry I didn't keep the reciept, the grandtotal was about €33, pretty pricey for what we actually ate. The pizzas were small, smaller than the plates (the plates were not pizza plates), they had very little condiments on, the cheese was tasteless and you could only raste the dough, the tomato was too acidic. An abysmal experience, it didn't even cross our minds to complain, because all 3 pizzas were bad, and we wouldn't have wanted to get another one.
Other things that bothered us, were the fact that when we went to use the toilets, they had run out of paper towels, and I don't care if on some of the reviews that complained about this, the owners said that they could have been informed, thry should have regulars checks. Another thing that didn't go doen well, was the salad bar, it looked amazing, so we enquired about it, and we were told that we were free to help ourselves, to as much or as little as we wanted, and that the prices for each plate would vary between 4 to 12 euros, the waiters would have decided how much food we had got.

Despite this awful experience I will go back, as it is a favourite of my family and friends, and hope for a better experience.

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Thank Francy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 351 reviews

Reviewed 19 November 2017

Been here just once in a group with colleagues but liked the vast pizza menu, the pizzas were good, the service efficient and the prices reasonable, the location in Citta Bassa is also convenient

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Thank Rajat B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2017 via mobile

مطعم ممتاز جداً من طاقم عمل وأطباق وخدمة \\ Very excellent restaurant of staff, dishes and service! Thank you vesuvio restaurant❤️

Thank Reyof A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2017

This large restaurant is found on Via Borgo Santa Caterina and specialises in dishes more associated with southern Italy than Lombardy.
The staff were pleasant and efficient, and had no problem fitting us in without a booking, though our table was a little on the cramped side once the food started to arrive.
There is a wide range of pizza and pasta on offer, but many patrons don't seem to make it past the buffet salad bar, which offers a very good value meal in itself. The main menu is a little more expensive, but the food was very good indeed and came in portions that were ideal for a relaxed 3 or 4 course meal.

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Thank Wandering_Aengus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2017

Good but not great, an average pizza place with a very good and fast service. Regardless of the restaurant name, the pizza presents some differences from the Neapolitan tradition like the crispy crust or the pepper offered on all Margherita/ Regina Margherita just to mention a couple of examples. Overall the pizza is good, within the Italian averages I'd say. On the other hand service is extremely good, the staff is professional and quick with all requests.

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Thank AlexRinaldi_91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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