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2 - 7 of 416 reviews
Reviewed 3 July 2018

Great hotel, good location, about 100 mt. from the beach and also from a Coop market. We stayed here 2 nights, the room was cleaned every day, the air conditioning worked perfectly. We found as we arrived and during check in, that they had cookies and ice tea for customers. It was so good to have something cold in a hot day.

Room Tip: we chose a quiet room
  • Stayed: July 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Luis-in-Arizona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2018

We had a lovely time. The staff were very helpful and friendly, with the exception of one receptionist who let the side down.

The room was comfortable and had everything that we needed.

Service in the bar and restaurant were excellent.

  • Stayed: April 2018, travelled with friends
    • Location
    • Rooms
    • Service
1  Thank mrs_artefacts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western H, Responsabile relazioni con la clientela at Best Western Hotel Nettunia, responded to this reviewResponded 9 May 2018

Dear Guest mrs_artefacts,

Thank you for dropping us a very positive note regarding your recent stay at our hotel.

We hope you will come back and see us again soon.

Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2018

It has everything for 4 stars hotel - service, facilities, location. It is very cosy hotel and the stuff is very helpful! Marina, you are great! She is a receptionist and she meets whatever request you have. Very helpful and makes a big plus for staying there! Breakfast was very good.
Nelly

Room Tip: higher floors have better view
  • Stayed: February 2018, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Ricardocagnoni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western H, Responsabile relazioni pubbliche at Best Western Hotel Nettunia, responded to this reviewResponded 8 March 2018

Dear Ricardocagnoni and Nelly,
we are very happy with your review. Our priority is to make you stay well and feel great.
We hope to see you soon, a warm greeting from the staff!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2017

DO NOT book this hotel! Myself and 3 colleagues booked this hotel for two nights for official government/US Army travel. Prior to checking in, we were told the mission changed and we would only stay one night. Upon check-in, we told the manager on duty and he said “ok, no problem.” We found out during checkout that it was not ok, they were charging us for both nights even with the 24 hour notice we provided. The clerk on duty used the excuse that it was only 24 hours in advance of the first day; once we passed that time, we could not change our checkout date regardless of how many nights we stayed, or how far in advance we told them. So be careful if you book an extended stay that may get cut short…you will pay for the entire stay.

The clerk also mentioned the 24 hour cancellation policy in the online booking agreement. They didn’t seem to have a problem changing the rates on our rooms several times prior to our arrival though. The booking agreement only matters when it benefits them.

Be careful about booking the “sea view” rooms as they are not what they seem. If you get that side of the hotel, the room does indeed face the sea, but that does not mean that you will actually see it because of the buildings between you and the sea. I was lucky enough that my balcony had a view down the street between two buildings and could partially see what I expected. Their website should read “Rooms face the sea but hotel is two blocks over with other buildings in front of us, so you may get lucky and see it, eh, or you may not. Roll the dice and see what you get.”

Don’t expect wifi to work in every room as advertised either. Unfortunately my room was one that was dead in that department. I told the clerk on duty that the wifi did not work in my room. She responded with “Yes, wifi works in every room.” I explained that my devices (all of them) would connect in another room down the hall, but not in mine. She shrugged and said she didn’t know what to do.

Needless to say, I was totally disappointed with this hotel and the fact that they boast all these great features but fall short in delivering.

  • Stayed: July 2017, travelled on business
    • Location
    • Cleanliness
    • Service
2  Thank jleach64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chechesigno, Owner at Best Western Hotel Nettunia, responded to this reviewResponded 1 August 2017

The customer booked four rooms for two nights, one with sea view and three standard rooms, and only at check-in told us that they would stay only one night. No one told him that it would be possible to pay for one night only, as variations or cancellations could be made the day before, not the same day. And being in high season, we charged also the second night, as usual. Customers received un up grade: une standard room and tree direct sea view rooms. Normaly the sea views have a supplement and the direct sea view rooms have other major supplement. The property has wifi in all rooms and all the hotel and works well. Perhaps the only thing that made the customer write the negative review is the fact that he had to pay two nights and stayed one night.

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Reviewed 19 July 2017

We enjoyed a short break at this hotel for my husbands birthday. The location was brilliant, within walking distance of the beach, restaurants and shops. Reception staff were helpful and the breakfast was good. Overall we enjoyed our stay and will stay again if we are in the area.

  • Stayed: July 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank amandamatthews151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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