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Starhotels Excelsior
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Reviews (1 799)
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All reviewstrain stationupgraded to a junior suiteexcellent locationmodern hotelconvenient locationitalian citybusiness hotelpleasant walkbusy roadmain stationbologna centraleminute walklarge roomcity centrestayed for nightsitalian hotelspiazza maggiore
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5 - 10 of 1 799 reviews
Reviewed 2 weeks ago

Stayed for one night. Check-in was fast and being a member to Starhotels, I got upgraded (thanks, I will keep booking with you guys). Room was clean and bed was comfy. Was a bit worried about the wifi because the hotel link was transferred to another site. I ended up not using wifi. Breakfast was good, seating area was nice.Opposite of train station and walking distance to city centre.

  • Stayed: March 2018, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank razael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirezioneStarhotels, Direttore at Starhotels Excelsior, responded to this reviewResponded 2 weeks ago

Dear Razael,
thank you for your feedback.
We are glad you enjoyed your stay with us and we are sorry if you had some issues with the WiFi connection: our staff could have definitely help you out with it - next time do not hesitate to ask for assistance.
We are looking forward to welcoming you back soon.
Kind Regards
The Starhotels Excelsior Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

A generally OK hotel - room was fine, no major problems although a little on the warm side, and location was particularly good for the train station. Not much to make it stand out but a decent choice if you get a good deal.

Stayed: March 2018, travelled as a couple
Thank Lindsay G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirezioneStarhotels, Direttore at Starhotels Excelsior, responded to this reviewResponded 2 weeks ago

Dear Lindsay,
thank you for sharing your feedback.
We hope to have the opportunity to welcoming you back when you next will be in Bologna.
Warmest Regards
The Starhotels Excelsior Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2018 via mobile

We were upgraded on arrival. We found the bedroom stiflingly hot and were told air con not working so we had to open window at night which was noisy with the bins etc. well located for the station ad walking into the city along Independezia. Breakfasts had reasonable choice buffet although a number of extras at a charge eg 5 euro for an omelette which we felt was poor for a hotel of this level. We had a drink and some cheese in the ground floor bar/ restaurant. It was quiet but pleasant. Room was reasonable size and well fitted bathroom.

Stayed: March 2018, travelled as a couple
Thank philosIsleofMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirezioneStarhotels, Direttore at Starhotels Excelsior, responded to this reviewResponded 5 weeks ago

Dear Guest,
thank you for taking the time to share your feedback about your recent stay with us. We are glad to hear you had a positive experience at Starhotels Excelsior and we are looking forward to welcoming you back very soon.
Warm Regards
The Starhotels Excelsior Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2018

This hotel is located in the centre of The Old City,touristic,fantastic part of Bologna, close train station,taxi,bus stop from airport,friendly staff,our requests were made right away,elegant room with cosmetics,robes,bedroom slippers,tea corner.
Wide range of breakfast table, excellent restaurant,tasty menu&wine card
The Hotel is absolutely perfect ,high quality place for short stay , for break city travel
Beautiful Bologna & this hotel are perfect couple.
You have to visit this city,you will fall in love and this hotel make your stay comfortable

Room Tip: Write your requests with booking,they respect them
  • Stayed: January 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Faustyna3011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirezioneStarhotels, Direttore at Starhotels Excelsior, responded to this reviewResponded 18 February 2018

Dear Guest,
thank you for taking the time to share your feedback about your recent stay with us.
We are happy to know you had a positive experience at the Starhotels Excelsior and that you enjoyed your visit in Bologna.
We really hope to have the opportunity to welcoming you soon, again.
Kind Regards
The Starhotels Excelsior Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2018 via mobile

Hotel room, very clean and spacious, rooms are cleaned every day

Close to the train station, very close to good restaurants.

Staff very friendly.

Negative - a few weird choices of food for breakfast

I was on a business trip, but I think this hotel is value for money

Stayed: February 2018, travelled on business
Thank S5STW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirezioneStarhotels, Direttore at Starhotels Excelsior, responded to this reviewResponded 18 February 2018

Dear Guest,
thank you for your kind feedback.
We are glad to hear you enjoyed your experience with us and we are looking forward to welcoming you soon, again.
Kind Regards
The Starhotels Excelsior Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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