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Reviews (2 285)
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All reviewsbest western canadacastro pretorioaround the cornertrain stationfree nibblescastro pretoriabar pricesroma terminihotel barpastriesexcellent hotelclose to terminibreakfast roomroom was largebreakfast was excellentconvenient locationthree star
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Reviewed 14 June 2018

The hotel staff were unwelcoming on our arrival around 10.45pm, not friendly staff, no offer of helping with luggage into the hotel or to the rooms. They didn't make any friendly conversation ie, asking how our journey was etc or offering advice on Rome or anything at all.
We wanted a night cap so dumped our luggage in our rooms, this is when we felt happier. Both of our rooms were very big and very very clean. The room facilities were fabulous, especially the free toiletries. Excellent TV which you could change the language and a hifi system too. Probably one of the best hotel rooms we've stayed in especially in Italy. The bar prices are very cheap and the lift is a great feature being the original one. Finally the breakfast is fantastic, again one of the best continental breakfast we've had, we were totally stuffed and never needed to buy lunch each day. A great choice of food and lovely staff in the breakfast room. The breakfast room itself is beautiful and again very clean. Also it was fully stocked right until 10.30.
Highly recommend the bar/restaurant next to the hotel with the fabulous waiter Muhammad and delicious bruschetta and cheap Prosecco.

  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Service
Thank visittere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this reviewResponded 4 weeks ago

Dear Mr/Mr visittere,

We would like to thank you for the nice review.
We're happy you appreciated the room we chose for you, the facilities we provided and the breakfast.
On the contrary, we're extremely sorry you didn't find our Staff polite and kind with you. As you has probably read in the great majority of our reviews, the Staff is always appreciated. So, we do apologize for the inconvenient you had.
Nonetheless, we hope you spent a good time in Rome.

We thank you again and we look forward to meeting you soon.

Kind regards,

Pucci Family
HOTEL CANADA ROMA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2018 via mobile

This is a BW premier hotel. A family-run old but charming hotel located close to the "good side" of the Termini station (about 5-7 min walk). Very clean and well-maintained hotel with an antique lift. Friendly service and very good breakfast. Plenty of eateries nearby as well as close to a couple of supermarkets. Easy to reach many touristy destinations by the metro station which is about 2-3 min walk away. I wouldn't mind staying here again.

Stayed: June 2018, travelled with friends
Thank Madglobetrotter81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this reviewResponded 4 weeks ago

Dear Mr/Ms Madglobetrotter81,

We would like to thank you for the really nice review.
We're so happy you spent a good time with us.

Just so you know, we are a BW Premier Collection. It is an exclusive brand that Best Western gives only to hotels whose identity is closely tied to its destination, providing an authentic boutique experience that reflects the unique personality of each locale.
That's the reason why there are only seven BW Premier Collection in Italy, and we're the only one in Rome.

We thank you again and we hope to be chosen again for your next stay in the Eternal City.

Kind regards,

Pucci Family
HOTEL CANADA ROMA

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Reviewed 9 June 2018

Clean room, good and warm staff, reat location. This is a business trip and I am really happy to search on TripAdvisor and find this hotel. I was out of my head to book the wrong dates but staff gives me great help to change the reservation and give me a room. 5 stars!

  • Stayed: June 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank zpyu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this reviewResponded 10 June 2018

Dear Mr Yu,

We would like to thank you for the really nice review.
We're glad you appreciated the location, the room we chose for you and, above all, our Staff.
They do an hard daily work in order to exceed our guests' expectations and make our guests' stays the best possible. Therefore, we couldn't be happier of your words.

We thank you again and we look forward to your next business trip or Roman holidays (..perhaps it would be better for you!) with us.

Kind regards,

Pucci Family
HOTEL CANADA ROMA

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Reviewed 3 June 2018

I did a lot of research before selecting this hotel in Rome. I knew a wanted to be close to the Termini station since we were here only two days and needed to catch the train to Firennza. The hotel and staff were amazing. A special shout out to Arber (AKA Michael that was nicknamed by the guests during our stay). I loved this place and all the people that we met during our stay. It felt just like home and allowed us to explore Rome. The metro all day pass is an adventure all it's own, and so worth it. The restaurant suggestions we received to go to the Bramble Bar and Trattoria Leoni D'Abruzzo were so good. I wanted to thank all the staff we thoroughly enjoyed our stay and if and when we come back to Rome will stay here.

Room Tip: We were on the 4th floor room and it was quiet.
  • Stayed: May 2018, travelled as a couple
    • Service
Thank kcrum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this reviewResponded 10 June 2018

Dear Mr/Ms kcrum,

We would like to thank you for this excellent review.
We couldn't be happier you found our location convenient and our Staff kind and helpful.
They work hard everyday in order to make our guests' stays the best ever. So that, we're extremely happy you noticed that.

We thank you again and we hope to meet you soon again in our fabulous city.

Kind regards,

Pucci Family
HOTEL CANADA ROMA

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Reviewed 1 June 2018 via mobile

We enjoyed our stay at this hotel. We arrived early in the day and was given access to our non-smoking room before 10am. We had a triple room and it was just perfect. The staff is very friendly, accommodating and helpful.

I like the decor, which is rather quaint. The elevator is a throwback to yesteryears and is charming. We also enjoyed the breakfast buffet for 6 Euros per person. It was quite a spread of bacon, sausage, eggs, toast, fruits, quiche, drinks, toast and other selections.

My minor quip is that the shower needs a little getting used to. The space is quite small and becomes a challenge to big persons. There is also no ice machine but the bar downstairs is more than happy to provide you with a bucket of ice should you ask.

The hotel is about a 5-minute walk to the Termini station and the main reason we chose it. This is where the Metro also stops while the hop off/ hop on bus stop is nearby. There are also more than a handful of restaurants that are within three blocks of the hotel. Inside the train station, one will find a variety of clothing and food stores.

Overall, it’s a very nice hotel in a great location.

Stayed: May 2018, travelled with family
Thank Josh P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this reviewResponded 2 June 2018

Dear Mr Josh P,

First of all, we would like to thank you for the really nice review.
We're extremely happy you appreciated the breakfast, the location and our charming elevator.

Regarding the decor, we're pleased to tell you a little incredible story: we discovered them about ten years ago and we surprisingly learnt that they dated from the 18th century! That's why the common areas and part of the rooms of our historic building are decorated with these rare frescos.

As concerning the shower, we are sorry if you found it not comfortable. Our rooms are really different from one another, so are the bathrooms. So, the next time do not hesitate to contact our Front Desk Staff. They will be more than happy to help you find other accommodation that better meet your needs (according to our availability).
Anyway, we're glad your Roman experience was great.

We thank you again and we hope to be chosen for your next stay in the Eternal City.

Kind regards,

Pucci Family
HOTEL CANADA ROMA

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