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All reviews people watching rendezvous restaurant concierge team poolside restaurant pool service breakfast buffet outdoor pool designer shops sitting area five star hotel the location is perfect beautiful room loved this hotel visiting capri junior suite amazing hotel capri town
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26 - 31 of 921 reviews
Reviewed 22 June 2018 via mobile

We went here for lunch whilst on a daytrip to Capri. We ordered a chicken and ham baguette which were absolutely full of fat and not fit to eat. We told the staff that we were not prepared to pay the €10! For ONE of the baguettes which we were told “should have told them before we ate it” who knows what something is going to taste like until they’ve eaten it? All in all an absolutely dreadful experience for €50 and a very unprofessional and rude way of sorting the problem. We left there having paid €50 for a revolting meal. Will never recommend or return.

Date of stay: June 2018
Trip type: Travelled as a couple
5  Thank tw02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2018 via mobile

Went to this very expensive hotel and was disappointed from start to the beginning
Was not met at the wharf and we had paid a lot for that privilege and it only got worse from there
Seemed if you had been going for years you were valued and if you hadn’t you were not
Breakfast poor
Would not recommend this hotel
This hotel needs to be “ disrupted” as wont survive the new world

Date of stay: June 2018
Trip type: Travelled with family
6  Thank Tommy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2018

Great overall experience. Our Tour group "Tauck" booked this hotel for its location, service and amenities. The room was excellent. Comfortable and updated. Bathroom was beautiful. The pool was our favorite. Great service, great location, and great food at their restaurant. Highly recommend.

Date of stay: May 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
1  Thank schlick92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2018 via mobile

This hotel has a positive reputation and lives up to it. On reading historical reviews one can only assume that some FRENCH speakers did not manage to communicate adequately with the personnel. All the staff bend over backwards to be helpful. They sometimes assume one knows local procedures but on understanding that one does not quickly try to explain. They have demanding clients and make them feel at home. Many are regular and come each year. Many of the staff have also been there a long time.
The swimming pool is excellent , the gym well equipped, the room confortable and the food good. An ideal place to relax and unwind.

Date of stay: June 2018
Thank roberta909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2018 via mobile

This hotel is a gem of luxury in one of the most beautiful parts of the world. Everything there is impeccable. The atmosphere is warm and friendly. A special shout out to the concierge team, who are true professionals and are there to make your stay amazing! We look forward to staying there again.

Date of stay: May 2018
Thank 345nikak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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