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“Very good apartment centrally located”
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Review of Sorrento Residence

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'Ischia' Apartment
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Very good
12 reviews
'Ischia' Apartment
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Overview
Condo/Apartment -
2 Bedrooms, 1 Bathroom, Sleeps 3
Sorrento, Province of Naples, Campania

Reviews from our community

Very good - based on 12 reviews
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Reviews from our community

Date | Rating
  • English first
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  • Any
English first
English first
French first
Italian first
Spanish first
Any
English first
JohnB6356...
Antrim, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Owner would not accommodate a late flight arrival.”
Reviewed 10 November 2016 for a stay in September 2016

I contacted the owner of the property to request details of where to collect the key as my flight was arriving in Naples at 11pm. The owner was very unhelpful (rude at one point) and basically said that she was unwilling to accommodate me as I would not arrive at the premises until the early hours the following morning (approx 1am). I had to book a hotel in Naples for one night and subsequently she refunded me for one day (take note - anyone who has a late flight time arrival!!!). Due to unforeseen circumstances I was unable to travel and my husband spent ten days in the property himself. He found the place to be very clean and in a good location. I regret that I did not get to spend time in Sorrento but it had got off to a very bad start (before I even travelled) with the dispute over getting the key and the struggle to come to an arrangement. It left a really bad taste in my mouth.

Travelling group: Solo Traveller
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
10 Nov 2016
The guest has booked a flight already knowing that he would arrive at 11 at night (it was not an unexpected thing), well informed that check in was possible until 10 pm. despite this, we have given our willingness to midnight, but after this time it is no longer possible to have the check in (this is the day after arrival) . We were never rude, but still in accordance with our conditions accommodation. We remind guests that this is not a hotel night clerk, but a holiday home and the keys can not be withdrawn at any hour of the night !. In addition, we are accustomed to welcoming our guests and to devote to them at least half an hour to explain all of the apartment, the area and the restaurants and shops, times to visit various places.We not deliver the keys and that's it: also why you can not have to check in at 1 in the morning! Furthermore, the guest is not sincere: his wife did not reach her husband in the apartment because unfortunately their son was not well and she had to be with him in the hospital, and certainly not because we disagree in Time of check-in. Finally, according to our sense of welcome, we have our own free will be refunded the day of failure to stay guests, while not absolutely required to do so. We were not even thanked for that!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
BuckSonko
Fife, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very good apartment centrally located”
Reviewed 21 October 2016 for a stay in October 2016
1
person found this review helpful

Stefanie very helpful on arrival. Apartment clean and tidy.
Balcony and washing machine was a bonus.
Very good grocery across the road and café round the corner.
Easy access to central Sorrento and station.

Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
22 Oct 2016
Thanks for your kindness. I am very happening you had a good time in my apartment.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Soupdrago...
Dorchester, United Kingdom
Level 4 Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Comfortable, conveniently situated apartment”
Reviewed 29 July 2016 for a stay in July 2016
1
person found this review helpful

On the first floor of a large block of flats, this is a comfortable apartment within easy walking distance (10 minutes) of the centre of Sorrento and also of the train station with trains to Naples, Pompeii and Herculaneum, not to mention buses to take you along the Amalfi Coast. Or walk to the harbour and take a boat to Capri.
The apartment is clean, roomy and well equipped, Stefania is friendly and helpful. Air conditioning and wifi worked well.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Liked least: Shower door didn't shut completely, it's insignificant really
Travelling group: Teenagers
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Funinthes...
Raleigh, North Carolina
Level 4 Contributor
21 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Perfect location!”
Reviewed 17 July 2016 for a stay in July 2016

The apartment was perfect for our needs. The host was very helpful. We arrived earlier then expected. However, the host was very accommodating and met us early. The apartment was very clean.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KMcCrady
Dallas, Texas
1 review
“Great value! Close to train station to walk and walk to center of town and water is 20 min walk all thru wonderful shops”
Reviewed 11 July 2016 for a stay in July 2016

Really perfect especially for price. Cools well, gourmet grocery and fish 1/2 block away. Cute coffee around the corner. Easy, quiet. Walk to train in 6 minutes, town square in 6 minutes. Beds are fine. Bathroom good, shower small as always. Host very responsive. So cheap! Noisy during day but who cares?

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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