In brief, 2 stars because we got there and we got back....eventually...for both directions.
I would not recommend booking with Spaintastic. The tomato festival is AWESOME, you should definitely go...but don't do it through SPAINTASTIC!!! I thought paying extra (a whole lot at that) and going through a tour company would make getting there and back and cleaned and fed and bags protected, a whole lot easier......BUT IT DIDN'T. I emailed the company following our trip and they replied agreeing to give a partial refund of the 200 euros I paid for my husband and I. It is now 9 months down the line, I have followed up several times by email with no reply and no refund.
Their website looks cool and fun, but don't let it suck you in!
We (being my husband and I) arrived at the station ahead of time for a departure at 4:30am and were advised if we were late that the bus would leave without us. When we checked in, our tickets and identity items were not checked to make sure we were the correct recipients of the tour. The busses did not leave until over an hour after scheduled departure. As a result of a late departure we therefore arrived late to Bunol. All the other tour groups and companies had arrived and there was no longer any more bus parks so the busses had to park further away outside of Bunol and we were advised we would have to run into the town to get there in time. Once we had gotten out of the bus our tour guide had already disappeared. We eventually found him in the town but he was lost and did not know where to take everyone or where the Spaintastic Meeting point was. We eventually found it but then he didn't know where the cloakrooms were for our particular tour from Barcelona. By this time everyone was getting very frustrated and concerned they would miss the tomato throwing as it was going to start in 15mins and all the other cloakrooms for other tours had long lines. We tried asking one of the other cloakrooms if we could leave our bags there because time was running out and our Guide was not helpful, but they said we couldn't because we had to go to our allocated cloakroom. In the end our guide made us leave all our bags outside in an open field and he said he would watch them. This was very concerning for us as we had very little trust in him but our bags and belongings would not survive the tomato food fight as they were not waterproof so we had not other option. We then ran to the street just in time to make the start of the tomato food fight. After the tomato food fight we were meant to be given access to showers. Instead we were hosed down in public from giant hoses streaming high pressure water from trucks. Definitely not the 'shower' I was hoping for if we wanted to get somewhat cleaned we had to strip down to our underwear in front of lots of other people. There was no warning of this in the tour description and I felt uncomfortable but had to be clean otherwise would not be allowed back on the bus.
Within the description of the tour package, it was made to sound like paella and sangria was included from the Spaintastic party zone, however it was not and it cost an extra 12€ each. With the price of the tour being 100€ each I would definitely expect it to be included. After having to queue for showers for quite a long time, there was not even enough time for us to wait in long queues to get paella and sangria anyway as we were expected to be ready to board the bus at 1:40pm for a 2pm departure. Which leads me to another disappointment highlighting a lack of organisation. Everyone was given different information about where to meet for the return to Barcelona and then the busses weren't allowed to where we were meeting, and kept driving off. Our tour guide was very unprofessional, Swearing and cursing, getting very angry but not actually doing anything to help or ease the situation. He kept moving us about saying the bus was coming in a few minutes or that he could see it coming but then it didn't arrive. We waited for about 2 hours in the sweltering sun, unable to go anywhere or enjoy more of the festival in-case the bus came and left without us.
The only good and worthwhile part about this experience was the tomato food fighting, which was only 10€ of the whole 100€ paid for each person. The reason we bought this tour package was that we thought it would be an organised and stress less way to be part of La Tomatina. In the end the Spaintastic Tours ruined our day and our experience. If I had of known it would be such a disaster I would have just paid the 10€ per person for entrance and organised our own transport there. Basically, by the time we got back late to Barcelona, we were exhausted, not from having fun but from being mucked around.
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