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“Fantástico.”
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Piscina exterior/comunitaria
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Piscina exterior/comunitaria
Dormitorio Salón
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Very good
7 reviews
Piscina exterior/comunitaria
Dormitorio
Salón
Cocina
Baño
Pista tennis
Jardín
Parque infantil
Parque patos
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 4
Benidorm, Costa Blanca, Province of Alicante, Valencian Country

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Very good - based on 7 reviews
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Reviews from our community

Date | Rating
  • English first
  • Spanish first
  • Any
English first
English first
Spanish first
Any
English first
JeanHendy
Plymouth, United Kingdom
Level 3 Contributor
8 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“minimal facilities, sparse, fab location”
Reviewed 28 March 2016 for a stay in March 2016

The apartment had few facilities, I bought a kettle toaster and hot water bottle as there was no heating...I see this is Angel's first attempt at letting and hope he has learnt from this experience what the visitor may want and need..Only Spanish tv and no internet, no oven...I rented a mobility scooter as I am somewhat impaired but added this after I had booked as I hadn't realised how much difference this would make on holiday, fantastic boon...however the porter took offence to it and verbally attacked me for putting it outside the apartment block, a completely out of proportion response to the situation...so that's one thing to be aware of, if you need a scooter there may be a problem..At the end of the break Angel tried to get more money out of me...so make sure you are clear on the finances with him....I was initially very pleased to have found somewhere so reasonably priced but now I think you get less than what you pay for...It is in a super location, quiet but 5 minutes walk from the indoor market and all the amenities....Angel's lovely daughter was very apologetic for her father and I hope any English speakers communicate through her in future....Angel refused to communicate in English and trip advisor came to the rescue a couple of times, but still there were miscommunications...he kept changing his mind whether I could stay on the Easter Friday but my flight was then and I had no choice but still he turned up at midday trying to oust me even though I had paid for the night after....Initially I thought the apartment was somewhere else but he eventually gave me an address....Angel has to travel from Madrid, a 3 hour drive away to bring keys, which I didn't know and I changed my day of arrival, with lots of notice but I think this may have irked him somewhat...only 2 badly chipped mugs to drink from, but loads of glasses...not useful to a tea addict like me..gosh, and as this is my first booking wih tripadvisor I hadn't realised I could add fotos....next time eh?

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: location
Liked least: owner and chipped mugs, really?
Travelling group: Solo Traveller
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
3 Apr 2016
Dear friend Jean, I’m so sorry because you were uncomfortable in the apartment and especially, I apologize for the misunderstandings.
I have to say I’m quite disappointed with your attitude, because you had the opportunity to tell me all your complaints (kettle, toaster…) when I gave you the keys. We would probably have found a solution. When it comes to internet connection and Spanish tv, they were in the description in the apartment in trip advisor. You said there was no oven… there was a microwave-oven in the kitchen. Anyway, I asked you if you need something else through trip advisor (towels, bed sheets, etc) and you asked for everything you wanted, so you had the option of asking for the items.
As you said, after booking, you told us you’d rented a scooter. As a consequence, we had to look for a place to put the scooter and to charge it. This implied an extra expense, that’s why we had an argument with the porter. We asked you for paying this service but you refused with bad ways.
You said there were lots of glasses but only a few cups… I must tell you that there were 6 six more cups with a teapot in the cupboard in the dinning-room.
You had, as well, the opportunity of telling me the bad things when you left the apartment. By the way, you left the apartment in a disastrous way: the beds were scrambled, the couch was rickety, plates, glasses, pots and all the kitchenware were dirty and out of place…
If we talk about the bathroom, it was almost impossible to enter in because of the smell and the dirtiness.
Without more ado, I’m sorry about what happened and I ask you if you can delete the review because everybody make mistakes.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ester1920...
Caceres, Spain
1 review
Reviewed 3 August 2017 for a stay in July 2017
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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