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All reviews retiro park great hotel airport express bus small window big hotel sofa bed cafes and restaurants executive room minute walk hotel is located booked this hotel business trip bus stop rooms are comfortable great room large room public transportation
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Reviewed 2 April 2018

I chose this hotel for a weekend in Madrid with my family and I did not regret!!!
Easy to reach from the airport, great location for strolling around Madrid center, modern and roomy. The breakfast is certainly the highlight of this hotel, quality and variety of food was comparable to nothing I experienced before... even in a 5-star hotel. Moreover, the price per night was very reasonable. All in all I strongly recommend this hotel

  • Stayed: March 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank rboscolo16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucía S, Guest Relations Manager at Novotel Madrid Center, responded to this reviewResponded 3 April 2018

Dear Rboscolo,
We very much appreciate your comments regarding your stay at the Novotel Madrid Center!
It is always a pleasure to receive positive feedback. I will share your comments with our team.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Lucía S.
@NovotelMCenter

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2018

We had a lovely stay made more wonderful by the welcome hamper. Thank you Mr Jose Carlos Calderou. It was a pleasant surprise. Room was spacious and bed comfortable. Location was a nice walking distance to town especially in the pleasant weather.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank Alice Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucía S, Guest Relations Manager at Novotel Madrid Center, responded to this reviewResponded 2 April 2018

Thank you so much Alice, we love reading this kind of coments. Thanks for sharing, I will show it to Mr. Calderon he will be happy to know it.
Hope to receive you back soon!
Best wishes,
Lucía S.
@NovotelMCenter

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2018

I recently spent five nights at this hotel. The rooms were clean, nicely appointed and decent sized for Europe. The breakfast buffet was huge and catered to international cultures. Upon arrival the first night, we opted to eat at the hotel as we were tired. To our surprise, our dinner was excellent. As older Americans, we don't dine late and three nights, after long days of touring, we chose to dine at the hotel. Their daily special never disappointed - a reasonable price and included wine. One night was wood grilled octopus with a potato souffle and fresh vegetable. Another night was some of the best salmon I've eaten. How about rolled chicken breast stuffed with couscous in orange sauce! Plus, the presentation was lovely. I've dined all over the world and was very much impressed with this hotel's chef.
The location was fine for us. We used the Goya metro station which was a 5-10 minute walk from the hotel. Another metro station was also available.
I would recommend this hotel while visiting Madrid.

  • Stayed: March 2018, travelled with friends
    • Value
    • Location
    • Service
1  Thank joan s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this reviewResponded 2 April 2018

Thanks a lot for such a nice opinion Joan!
We are so happy to know that you enjoy visiting the city and liked our chef´s dishes, we will definately share with him your coment.
Come back soon, we would love to receive you again back!!!

Kind regards from Madrid,
Lucía S.
@NovotelMCenter

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Reviewed 25 March 2018

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this reviewResponded 27 March 2018

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Reviewed 24 March 2018

Very pleasant stay, clean and spacious. Easy to get to different tourist sites. Excellent breakfast with large selection of items (bacon not crispy) . WiFi in room with good signal. Friendly desk staff.

  • Stayed: March 2018, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Corky G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this reviewResponded 26 March 2018

Thanks Corky for your nice comment, it´s good to know that you liked our high speed wifi at your room and our breakfast, did you try our fresh juices made at the moment? they are amazing...
Thank you so much again and come back soon!
Kind regards,
Lucía S.
@NovotelMCenter

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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