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Hotel Nuevo Boston
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Reviews (1 950)
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All reviewsfree shuttleclose to the airportairport hotelshuttle servicegreat hotelnext morningcity centrean overnight staynice poolmadrid barajas airportan early morning flightbetween flightsbreakfast buffetbed was comfortablepublic transportationmodern hotelroom was large
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24 - 29 of 1 950 reviews
Reviewed 3 weeks ago

Big shopping center is 1km walking distance. Free shuttle service to center town and also back to hotel and of-course free transfer from the airport and to the airport and even from 2am in every hour.

Room Tip: Ask a room which windows look inside atrium, as outside there is nothing to see and highway noise is heard through windows.
Stayed: April 2018, travelled with friends
Review collected in partnership with this hotel
Thank Neeme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberto S, Director de Recepción at Hotel Nuevo Boston, responded to this reviewResponded 3 weeks ago

Dear Neeme,
Thank you for taking the time to let us know your opinion, as it always helps us improve. We keep working to be better and try to make you feel at home.
If you have any other concerns, do not hesitate to contact us anytime.
Kind regards

Roberto Sobrino
Jefe de Recepción / Rooms Division Manager 
Hotel Nuevo Boston ****
Avda. Aragón 332 · 28022 Madrid
Tlf: 917481613 · Fax: 917481606
jrecepcion@hotelnuevoboston.com 

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Very efficient from pickup scheduling to check in and scheduling of airport delivery at time of checkin. Nice clean van and courteous drivers. Hotel decor pleasant, room nicely furnished with good bed and linens. Very tidy and clean. Perfect .. no surprises

Stayed: March 2018, travelled as a couple
Review collected in partnership with this hotel
Thank ATexanTraveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberto S, Director de Recepción at Hotel Nuevo Boston, responded to this reviewResponded 3 weeks ago

Dear Atexan,
Thank you for taking the time to let us know your opinion, as it always helps us improve. We keep working to be better and try to make you feel at home.
We will let our staff know about your positive feedback.
If you have any other concerns, do not hesitate to contact us anytime.
Kind regards

Roberto Sobrino
Jefe de Recepción / Rooms Division Manager 
Hotel Nuevo Boston ****
Avda. Aragón 332 · 28022 Madrid
Tlf: 917481613 · Fax: 917481606
jrecepcion@hotelnuevoboston.com 

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

First of all the room was extremely clean, well presented and comfortable. I was extremely impressed. The bed was comfortable affording an excellent nights sleep. The restaurant was non too bad and the breakfast was as you would expect. The choice was expansive. The restaurant and staff in general were very polite, courteous and helpful. Excellently placed near the airport and very convenient especially for business travel. There is a huge shopping mall very close by but as only on short two night working stay I didn't go.

  • Stayed: March 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberto S, Director de Recepción at Hotel Nuevo Boston, responded to this reviewResponded 3 weeks ago

Dear David,

Thank you for taking the time to let us know your opinion, as it always helps us improve. We are glad you enjoyed your stay and we hope to see you again soon.

Kind regards & have a nice day

David De La Hera
2º Jefe de Recepción / Front Desk Supervisor 
Hotel Nuevo Boston ****
Avda. Aragón 332 · 28022 Madrid
Tlf: 917481613 · Fax: 917481606
jrecepcion@hotelnuevoboston.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Stayed here with my husband while he was on business. Convenient for the airport & loved the free shuttle into the city.
Our room wasn’t the best - we had 246 - looked good as we entered. But we soon felt claustrophobic as there was no natural light as no window. Also it’s very noisy in the morning as it overlooks the restaurant area - so lots of chair scraping!!!
Would stay again - but would prefer a different room. A kettle & tea/ coffee would be a bonus - very surprised this wasn’t in the room - even cheaper hotels have this as standard nowadays.

Stayed: March 2018, travelled as a couple
Thank AnnMacNorthants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberto S, Director de Recepción at Hotel Nuevo Boston, responded to this reviewResponded 4 weeks ago

Dear Anna,
Thank you very much for your time, which always helps us improve. We continue working to make you feel at home.
For future stays, contact me directly, as I will arrange for you to have a stay according to your category.
We will send your congratulations to our staff.
For any questions, do not hesitate to contact us.

Roberto Sobrino
Jefe de Recepción / Rooms Division Manager 
Hotel Nuevo Boston ****
Avda. Aragón 332 · 28022 Madrid
Tlf: 917481613 · Fax: 917481606
jrecepcion@hotelnuevoboston.com 

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Having stayed in numerous airport hotels for business this is one of the best value stays I have experienced. Room was great; staff courteous and efficient and prices very reasonable. I would definitely recommend.

Stayed: March 2018, travelled solo
Thank tobyolney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberto S, Director de Recepción at Hotel Nuevo Boston, responded to this reviewResponded 4 weeks ago

Dear Toby,
Thank you for taking the time to let us know your opinion, as it always helps us improve. We keep working to be better and try to make you feel at home.
We are very enjoy to know your feedback. I waiting see you in your next Travel. We will let our staff know about your positive feedback.
If you have any other concerns, do not hesitate to contact us anytime.
Kind regards

Roberto Sobrino
Jefe de Recepción / Rooms Division Manager 
Hotel Nuevo Boston ****
Avda. Aragón 332 · 28022 Madrid
Tlf: 917481613 · Fax: 917481606
jrecepcion@hotelnuevoboston.com 

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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