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“great holiday”
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Beach House Apartment with an incredible view
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Beach House Apartment with an incredible view
Nautical themed kitchen Large kitchen breakfast table
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Very good
87 reviews
Beach House Apartment with an incredible view
Nautical themed kitchen
Large kitchen breakfast table
HD TV
Wet Room
Fishermans lamps
What a view
Communal swimming Area
View from the reception room at sundown
Comfortable bedroom leading onto the balcony
Kitchen bar
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 4
Gibraltar

Reviews from our community

Very good - based on 87 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Hywel T
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“great holiday”
Reviewed 3 October 2015 for a stay in September 2015

lovely apartment, to die for views. jo couldn't be more helpful. although balcony was a bit small but we thoroughly enjoyed our stay. would definitely go back

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the veiws
Liked least: the balcony
Travelling group: Spouse/Partner
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
youknowme...
oxford england
Level 4 Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“The Truth Review”
Reviewed 23 September 2015 for a stay in September 2015
2
people found this review helpful

Arrived at Neptune House, Marina Bay as agreed to find ourselves locked out, waited for another flat owner to let us in, took the lift to the 5th floor but could not get a reply, telephoned the owners only to find they had gone away for the weekend but told me the key was in the post box for Appt 508 downstairs, how we could have known this or actually got the key from inside a locked lobby, goodness only knows.
We got inside, quite a disapointment after all the rave reviews, small and shabby, unpacked and decided to make a cup of tea, fridge was tired, ice box bolted shut as if a dangerous animal was locked in it, a open pack of UHT milk was left in the fridge, just a few drops left in it for us, perhaps that was our welcome pack. kitchen was grubby, dish cloth stained and filthy, picked up the first mug and it was stuck to the shelf just enough to tell me the place needed a clean, washed the mugs and made tea, sat down to drink it and saw a cockroach raced across the floor, a sharp wack with my shoe sorted it out, i left it flattened in front of the television.
The flat is only 50 yards from the runway, they planes stopped about 9.00pm but then the maintenance crew leapt into action, about 50 men, JCBs, tractors, jack hammers and sweepers, time to repair the runway this along with the resurfaceing of the said runway was planned for some considerable time, still work stopped by 08.00am So no sleep for us, not that the condition of a collapsed mattress would have given much sleep anyway.
Got up and showered, the cracked shower screen leaked water across the bathroom floor, the towel had dubious greassy marks and the toilet would take 2 hours to fill back up when flushed, so plan who uses the toilet carefully and when to flush and when not too.
We were advised that we had two pool passes in the information booklet, how they could be used, I do not know as when we finally found the pool, hidden behind a rendered wall across the back carpark and by the new block of flats just being built, it appeared a number code was required to get in the locked gate to the pool. Absolutely no information was left for us at all on the day to day use of the flat, if you do go anjd are told the bins are out back, you will find them inside a white shed to the left of the car park, or you can search for them as we did.
We made the decision not to stay any longer and booked a suite in The Rock Hotel for the remainder of our holiday. The suite cost little more than the £800 we wasted on this filthy, noisy dump. Photos available if required.
Do not waste your money on this, the owner can even be bothered to let you in.

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Bedding & mattresses Kitchen & utensils
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Service
Liked best: Getting booked in to the revamped Rock Hotel
Liked least: Having to book in to the Rock Hotel
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
24 Sep 2015
we are shocked, disappointed and saddened by your review. Our repeat guests and reviews speak for themselves who only last week left a review and rebooked for next year. Speechless
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
jackie t
1 review
“Fantastic loved the location and the apartment”
Reviewed 21 August 2015 for a stay in July 2015

We loved our stay in the apartment being right on the marina it was great for us .Great bars and restaurants right there .Casemate's was only a 5 minute walk if you wanted to go and shop and try other restaurants to eat in or have a drink or 2.Stephan and Jo where very helpful and accommodating which was important .They are very friendly people and would do anything to help .It was important to them that we enjoyed our stay and that we were happy with the apartment .Check out Gauchos the food is fab ,in shrt wish I was back there right now .

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Liked least: Nothing
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
22 Aug 2015
Agh Guys thanks so much. Your comments always make everything worthwhile. We really do appreciate it that you have taken the time to write this. Please come back soon. Lots of love jo and Steffan x
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rob D
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Highly Recommended for a Nice Holiday”
Reviewed 10 August 2015 for a stay in August 2015

A well presented and reasonably priced apartment in a great location. Sufficiently well equipped for self catering but on the doorstep of plenty of nice restaurants so the choice is yours! And only a short 5 - 10 mins walk into main square - Casemates - and Gibraltar centre.
We were pleasantly surprised with the size as we assumed it would be smaller from the description, but there's a nice sized bathroom and bedroom plus a partially separated kitchen area which had everything we needed.
Lovely views of the sea and marina area. Balcony is not huge but you can seat two plus a small table and eat there at a push or just watch the yachts and boats come and go.
Nicely done out and pleasant to stay in. Pool is clean and well maintained and has plenty of sun beds and umbrellas.
Right amidst the action of Marina Bay but not at all noisy at night (planes taking off are quite loud but infrequent and only during daytime).
Residents' parking in private car park (open air) for which you can have a remote keyfob; very handy!
Jo & Steffan are a very nice couple and go out of their way to ensure you are happy and have what you need.
Would love to stay again.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location, Nice clean and well presented apartment
Liked least: We stayed during a Levante (highly humid and muggy) - this is not common so no complaints but AC would have been nice on this occasion
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
11 Aug 2015
That's so kind of you both to write such a helpful review for other travelers, it was lovely to meet you all and thank you for leaving the appartment so very clean and tidy. Would welcome you back anytime. Enjoy the rest of the summer. Jo and Steffan
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
194SueG
Watchet, United Kingdom
Level 4 Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Excellent!”
Reviewed 8 July 2015 for a stay in July 2015
1
person found this review helpful

This was our second time at this lovely apartment. The owners, Jo and Steffan, are lovely people who go out of their way to help you.
It was great to sit on the balcony at the end of what was an exceptionally hot stay, with an ice cold glass of wine and watch the beautiful sunset.
Plenty of places to eat right by the marina, or wander up to the main town area for plenty of choice there too.
We hope to be able to stay at this apartment next time we visit. I really recommend it.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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