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Review of Villa Francina

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Very good
5 reviews
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Villa -
5 Bedrooms, 3 Bathrooms, Sleeps 10
Sitges, Catalonia

Reviews from our community

Very good - based on 5 reviews
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Reviews from our community

Date | Rating
  • English first
  • Spanish first
  • Any
English first
English first
Spanish first
English first
Lyon, France
Level 3 Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Nice villa bad location”
Reviewed 23 September 2015 for a stay in June 2015

For a very expensive luxury villa in the sought after town of Sitges we were very disappointed with this property. The villa itself is furnished to a high standard, but there were obviously some teething problems as we were one of the first to rent the villa. To give some examples, we would open a draws in the kitchen and the handles would fall off, the dishwasher trays were too small for the dishwasher so kept falling off the rails, we had 4 young children in total and there was exposed wiring outside. No air conditioning in the 3 downstairs bedrooms with only one bathroom to share downstairs. The BIGGEST issue with this villa is the noise. Located next to a high speed railway the trains would run throughout the night, we would be woken up by the bed shaking from the noise and vibrations from the passing trains. It meant for a particularly restless stay, especially with 2 young families in the villa. The pool was cleaned and the grass was cut on our last full day at the property, again we were expecting this to be done mid week - to not have the grass over grown and the pool dirty, instead we had two hours of grass cutting and strimming on top of the trains to endure while we tried to enjoy the last day of our holiday by the pool with our family. Half of the week Barcelona airport was operating on the easterly runway which meant the planes flew directly over...? You guessed it! To summarise, this villa is totally overpriced considering its proximity to the train line. It's nice to walk to the beach, but for the money we were expecting a great deal more.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Liked best: Proximity to the beach
Liked least: Noisy trains and aeroplanes
Travelling group: Young Children
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
11 Nov 2015
Hi there,

Thank your for taking the time to review Villa Francina.

While we are delighted to see that you appreciated the furnishing and qualiity of the villa itself albeit sorry to read that you didn?t feel it met all of your expectations.

Villa Francina is located in the exclusive area of Terramar and is as you say furnished to a high standard having been reburbished in 2015 ? other enjoyable aspects of the villa are being able to walk to the beach and seafront where a little train will take guests to town, having a large flat garden (something very hard to get in Sitges town), walking distance to 2 fabulous beach bars with live music, a childrens shaded play & activity park, the tennis and golf club and some great restaurants. For the vast majority of our guests these significant advantages outweigh any disturbance from the passing train. I am confused about your comments re the airport as Barcelona airport is 40kms away and have never heard this feedback before.

Issues do sometimes arise in villas ? such as a lose handle or as it happened a mal positioned dishwahser tray ? when these issue occur we have people available to go to the villa to address any issue immediatly and with as little impact on our guests as possible. We aim to help our guests and resolve issues when made aware of them. It was a pity you didn?t contact us about them during your stay ? all our guests have an email address, a concierge number and the office landline for any issues they might have and so had you let us known about anything at the villa we would have been on hand to address it there and then.

If you do come back to Sitges, we would be delighted to help you find a villa more suited to your needs and budget. Typically villas further away from Sitges are quieter and due to the necessity of a car for everyting can work out more economical. We are here to help.

Thanks again for your review.

Utopia Villas
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Benji E
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 May 2016 for a stay in May 2016
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person found this review helpful

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
19 May 2016
Hola Benji,
Muchas gracias por tus comentarios sobre Villa Francina, nos complace saber que habéis pasado unas buenas vacaciones y que habéis disfrutado de la casa, esperamos volver a veros pronto! Saludos
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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