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Reviewed 26 September 2017

The location of this hotel makes it extraordinary. There are amazing views of Barcelona both during the day and at night. If you choose to leave the beautiful pool or the comfy and classy room to venture into the city it is about 20 minutes by car. The hotel offers a complimentary shuttle at various times during the day which drops you off at the city center and returns to pick you up. You couldn't ask for a more helpful or pleasant staff! I would highly recommend this hotel!

  • Stayed: September 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Carol C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMLaFlorida, Director General at Gran Hotel La Florida, responded to this reviewResponded 27 September 2017

Dear Carol,

Thank you very much for your glowing review.

Please rest assured that I have shared your lovely comments with the entire team here at the Gran Hotel La Florida.

We are thankful for your time and I would be delighted to welcome you again should you return to Barcelona in the future.

Cristina Roures
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2017

We stayed here for 5 days and in that time had our wedding. We can't say enough good things about this hotel. The location is just stunning and the hotel is beautiful. The staff are outstanding- every one our guests commented how good they all were. Our wedding was flawless thanks to Sara the events manager and all of her very helpful colleagues. We would recommend to anyone!

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Jeanette D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMLaFlorida, Director General at Gran Hotel La Florida, responded to this reviewResponded 9 October 2017

Dear Jeanette D,

Firstly, let me just say what a great pleasure was to have your wedding with us at Gran Hotel La FLorida, and thank you for taking the time to write so kind review.

We were thrilled to read that you enjoyed this special day and we are glad to know that our staff helped you at everything that you needed. We can assure that your comments and our congratulations will be communicated to all of them.

We look forward to having the pleasure of welcoming you back again soon.

Sincerely,

Cristina Roures
General Manager

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Reviewed 13 September 2017

Hotel is a 20 minute ride high above the city. It is not within walking distance. Breaking views from the Restaurant and multi level patio area and most rooms. The super super long pool is unlike no other. Chest level throughout, L shape with the one end overlooking the city. If you are a swimmer or just want to walk to extraordinary length it is a must. Breakfast and supper eaten in the restaurant overlooking the city. Both wonderful.

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Shop2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMLaFlorida, Director General at Gran Hotel La Florida, responded to this reviewResponded 14 September 2017

Dear Shop2015,

Thank you very much for taking the time to share your experience on TripAdvisor.

On behalf of the entire team and in my own name, thank you so much for your review.
We are delighted to hear that you enjoyed your stay.

We are very much looking forward to greeting you again at the Gran Hotel La Florida.

Sincerely,


Cristina Roures
General Manager


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Reviewed 9 September 2017 via mobile

Really good hotel just to stay and enjoy - visit the city another day!.
May not be quite typical of 5star but very helpful and respectfully friendly staff, fantastic panorama city view and was nicer than it looked in photos. We loved the pool and the corner family room with view. Breakfast buffet excellent. Expensive when we stayed as last minute booking at peak time and we needed family room, which is a suite. Worth ensuring you get a view.

Bar food was just OK but the poolside bar and loungers were great. Main terrace restaurant was quite good but we didn't use the fine dining restaurant as was a bit too upmarket for our grubby kids. Kids fish from restaurant the only bad experience - beautifully presented but really poor piece of fish that I wouldn't have given to the cat.

It's next to Tibidabo park - nice 5 min walk, and they offer minibus transfers to edge of city although it's quite a long way from heart of city by road so stay for the hotel and not if you're visiting just for city sightseeing. Highly recommended though.

Stayed: August 2017
Thank Mymoschops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMLaFlorida, Director General at Gran Hotel La Florida, responded to this reviewResponded 12 September 2017

Dear Mymoschops,

We are glad to learn that you had a great time with us! Thank you for sharing your experience on TripAdvisor!

We would like to thank you for your kind words towards our team.

We look forward to having the pleasure of welcoming you back again soon.

Best Regards.


Cristina Roures
General Manager

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Reviewed 9 September 2017 via mobile

We booked a mountain terrace view room however the view was of a bush and air con machine. The bus stop and road were the highlight.

On a positive note good service and friendly staff.

Our biggest disappointment though was the room, dirty walls and scruffy inside generally as seen in some pictures with the fridge box. This all made for a soulless hotel. The room walls were pealing and very dirty and required painting, the wooden floors damaged and furniture generally in poor condition. Food was not great and not worth the high cost of 85euros without drinks, I could not eat the pimentos peppers they were so tough, and we had extras we did not have put on our bill. In summary not worth the money, will not return.

Stayed: September 2017, travelled as a couple
Thank Modest777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMLaFlorida, Director General at Gran Hotel La Florida, responded to this reviewResponded 12 September 2017

Dear gsc257,
Thank you for taking the time to tell us about your stay at Gran Hotel La Florida. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

We strive very hard to try and meet our guests’ expectations and receiving feedback from our clients is really helpful and appreciated.

We would like to inform you that the hotel is working on this little furnishing and painting that needs to be improved and during the low season we are treating each room and the common areas in order to offer the best quality and service at all times.

We hope to be able to restore your confidence in us and look forward to welcome you in a future

Sincerely,

Cristina Roures
General Manager

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