My review will probably be an unpopular one. After much research and reading reviews on yelp and trip advisor I have to say I'm gravely disappointed with the services here. My girlfriend and I booked a massage plus water bath experience.The only positive attitude I received was from the masseuse. The massage itself was relaxing but nothing groundbreaking. As for the services from the rest of the crew is absolutely none. After speaking with the receptionist, we were told to go change. Inside was a staff to help and guide. He only pointed to the locker, the robe and left. Showed little or no interest in assisting. After changed, I was told to go downstairs. Here I saw a beautiful, dark, atmospheric level with multiple pools. No one came forward to explain how everything works. No one offered us any drinks during the whole experience. When asked if there were addition pools on the other side, they simply said "no" which was incorrect (the float pool is at the other side). Lastly when back in locker room, I needed help from staff as the pinpad lock didn't work. His attitude plus eyes rolling was absolutely infuriating. When exiting, no one said goodbye or a simple thank you. Can't say this is true for everyone but just wanted to share mine and hopefully yours will be better if you choose to come here.
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