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Reviewed 26 March 2018 via mobile

We stayed after having to move hotel due to lack of air conditioning. Everything works, service is great, staff are knowledgeable. Would definitely stay again. I wish they had a bath tub in the room - the only negative .

Stayed: February 2018, travelled as a couple
Thank AnnabelleTh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MandarinOrientalBCN, Gerente at Mandarin Oriental, Barcelona, responded to this reviewResponded 29 March 2018

Dear Annabelle Th,

Thank you for sharing your positive opinion on TripAdvisor following your stay at Mandarin Oriental, Barcelona.

We are pleased to learn that you had a perfect stay with us and appreciated our service; we have also taken good note of your disappointment with the fact that the room did not have a bathtub. I would also like to particularly thank you for your kind words towards our colleagues.

We look forward to the pleasure of welcoming you back to Mandarin Oriental, Barcelona in the near future!

Yours sincerely,

André Devillers
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2018

We thoroughly enjoyed our 4 night stay at the Mandarin. From the warm greeting on arrival until our departure, the staff and service were exceptional. Our room was large, clean and bright with a comfortable bed, lovely linens and good storage space. The maid service was special-when we were late going for dinner they still came and did turn down service. Breakfasts were excellent with many hot and cold choices. The restaurant staff were personable and efficient. The concierge gave us excellent advice regarding nearby restaurants that we enjoyed. The hotel is well located with excellent shops, restaurants, a Gaudi house and other historic sites within easy walking distance.

Stayed: March 2018, travelled as a couple
1  Thank Curlew1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MandarinOrientalBCN, Gerente at Mandarin Oriental, Barcelona, responded to this reviewResponded 29 March 2018

Dear Curlew1978,

Thank you for sharing your kind opinion on TripAdvisor following your stay at Mandarin Oriental, Barcelona.

We are happy to learn that you enjoyed your stay with us and appreciated our central location, room, breakfast and service. I would like to particularly thank you for your kind words towards our colleagues.

We look forward to the pleasure of welcoming you back to Mandarin Oriental, Barcelona soon!

Yours sincerely,

André Devillers
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2018

We recently stayed at the Mandarin Oriental right after arriving in Spain from the US. We arrived in the morning and they were very nice to get us a room early so that we could take a quick nap before starting our day. All the staff are helpful and gracious. Breakfast is expansive and fresh. The rooms are dark and QUIET!! The doors are so well constructed with "slow close" mechanisms that you never hear noise from the hall. And the location was great... near shopping, dining and subway!

  • Stayed: March 2018, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank NewYorkPickyParent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MandarinOrientalBCN, Gerente at Mandarin Oriental, Barcelona, responded to this reviewResponded 23 March 2018

Dear NewYorkPickyParent,

Thank you for sharing your positive opinion on TripAdvisor following your stay at Mandarin Oriental, Barcelona.

We are happy to learn that you enjoyed your stay with us and appreciated our central location, room and breakfast. I would like to particularly thank you for your kind words towards our colleagues.

We look forward to the pleasure of welcoming you back to Mandarin Oriental, Barcelona soon!

Yours sincerely,

André Devillers
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2018

I booked a terrace suite for three days, and wrote this to the hotel "- We would like to have a suite with terrace on the south side, we hope to get some sun." What we got was a terrace suite on 1st floor, and there are no sun on the terrace suites as far as we could see. With a bit of honesty they could have mentioned this when we booked, but they did not. We arrived early (the hotel knew), but no room was available when we arrived. Not even on check in time at 1500 was there a room available. At 16:30 we got the room finally (the offer lunch for us as a compensation). Both examples are really bad service when you pay this kind of money for a hotel room.

  • Stayed: March 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
5  Thank TottoV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2018

Well, i mean what do you expect from the Mandarin Oriental? they are always nice, atleast at all the locations I have stayed. A magical place. The rooms are clean and luxurious, the service is outstanding. The location is breathtaking. I just returned and i hoping for a five star resort with five star service and i got it!

Stayed: February 2018, travelled as a couple
2  Thank peterzhang767
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MandarinOrientalBCN, Gerente at Mandarin Oriental, Barcelona, responded to this reviewResponded 16 March 2018

Dear peterzhang767,

Thank you for sharing your positive opinion on TripAdvisor following your stay at Mandarin Oriental, Barcelona.

We are happy to learn that you enjoyed your stay with us and appreciated our central location, rooms and service.

We look forward to the pleasure of welcoming you back to Mandarin Oriental, Barcelona soon!

Yours sincerely,

André Devillers
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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