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All reviews maria christina metro station nou camp great hotel minute walk large bathroom very clean hotel green line enjoyed my stay the air conditioning comfortable bed lounge area walking distance visiting barcelona around the corner las ramblas taxi
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Reviewed 1 August 2018 via mobile

Lovely experience
Great staff
Receptionist called Olga is the best!
Hotel room is very nice with air con
Breakfast buffet is nice too!
Not too far from the metro so you can travel around easily
Best holiday so far

Stayed: July 2018, travelled with friends
Thank Ayo O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RigolettoCatalonia, Director General at Catalonia Rigoletto, responded to this reviewResponded 6 August 2018

Thank you very much Ayo O for sharing your experience with us. We are pleased with all your comments. We remind you that we have many advantages on our corporate website cataloniahotels.com for repetitive customers. Also by being customer in all our restaurants EBOCA of the city will have a 10% of discount . And if we gave your email address, knows that it has already begun to accumulate points in our loyalty WANUP club, with those points may get discounts on hotels of our company or many other hotel companies in other European cities. Hope to welcome you very soon, best regards from Barcelona!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2018 via mobile

Olga y Sergi at the reception were really friendly and helpful during our stay!

The hotel looks really good - from nice amethyst marble finishes in the bathroom with modern, soft felts and linen on the beds.

The breakfast addition is a good value for money and saves a lot of time, money and energy.

The metro is a 4 minute walk away from the hotel where you can reach places like: Las Ramblas, Plaça de Catalunya o Casa Batlló in 25 minutes max. Camp Nou is a 10 minute walk away from the hotel.

Night life - rooftop bars, la carte restaurants, night tours, clubs (not for your avid RnB and Hip Hop listener).

Stayed: July 2018, travelled with friends
Thank Adam O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RigolettoCatalonia, Director General at Catalonia Rigoletto, responded to this reviewResponded 6 August 2018

Thank you very much for sharing your experience with us, Adam. We are pleased with all your comments and also for your special mention of our colleagues Sergi and Olga. We remind you that we have many advantages on our corporate website cataloniahotels.com for repetitive customers. Also by being customer in all our restaurants EBOCA of the city will have a 10% of discount . And if we gave your email address, knows that it has already begun to accumulate points in our loyalty WANUP club, with those points may get discounts on hotels of our company or many other hotel companies in other European cities. Hope to welcome you very soon, best regards from Barcelona!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2018

The staff are awful! Rude, don't want to help and in the midst of a taxi strike, instead of laying on a shuttle service for their guests, they just shrugged their shoulders. If you spot a man on the desk called Gustavo, don't bother asking him for anything. He has to be the rudest reception clerk I've ever had the misfortunes to come across. Will never be back or ever recommend to anyone!

  • Stayed: July 2018, travelled with family
    • Value
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    • Sleep Quality
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Review collected in partnership with this hotel
Thank Kelly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RigolettoCatalonia, Director General at Catalonia Rigoletto, responded to this reviewResponded 6 August 2018

Thank you very much Kelly for sharing your experience with us. We understand from your message tone that the cabs strike was very stressful, also for us, but as we explained you, having shuttles available to all guests was not viable for us. This strike was started by an agent outside the hotel sector. Imagine that your company or your family economy would bear all the costs caused by outside agents, would not be viable. My colleague kindly told you that it was not possible. If it seemed to you that the response was rude, we send you all our apologies. It was far from our intentions. Our front desk always help to our guests in all they need but on this week there were not taxis, and the private transport was afraid of the situation. So, we were blocked. But you had other options like bus or metro/train. All of this options were working with more influx than in other weeks. We are so sorry you lived this situation in the city and we hope if one day you come back you live a renewed experience! Best regards!

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Reviewed 23 July 2018

OK in general, need more staff for speed.
Staffing management should be improved.
Room, lobby was good. Clean and new.
Price was little higher than expected.
When Staff increase and price down, then I will book.

  • Stayed: July 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 769akirah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2018 via mobile

Had an amazing 5 day break at this hotel. The staff were really helpful in giving advice and helping us with personal matters. Hotel and room was cleaned to a high standard. Pleasant location with a metro stop just a short walk away. Would defiantly recommend.

Stayed: July 2018, travelled with friends
Thank h3llojello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RigolettoCatalonia, Director General at Catalonia Rigoletto, responded to this reviewResponded 17 July 2018

Thank you very much h3llojello for sharing your experience with us, we are really pleased with all your comments. Thank you for all your recommendations. Hope to welcome you very soon, kind regards from barcelona!

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