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“The trip route was nice, organisation and staff were appaling”

City Sightseeing Santander
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US$17,94*
and up
City Sightseeing Santander Hop-On Hop-Off Tour
Ranked #3 of 16 Tours in Santander
Certificate of Excellence
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Attraction details
Owner description: We show you the main Spanish tourism destinations from a different point of view #WeShowYouTheWorld
Reviewed 26 September 2016

Basically the route itself wasn't really bad - it does go around all the different attractions in Santander. However the staff didn't know were a tad rude - we stopped multiple times so the driver can go and have a cigarette. After we and another couple asked when we will be leaving the answer always was 5 more minutes, 5 more minutes.

Good route, but if you like waiting for a bus that may never come!

Thank Stefan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitySightseeingEsp, Gestor de Calidad at City Sightseeing Santander, responded to this reviewResponded 1 October 2016

Dear Stefan,

Thank you for taking the time to share your opinion with the Tripadvisor Community. We are sorry to hear that the tour did not meet your expectations and that you did not enjoy it, as it is a great way to see the main sights and monuments in Santander.

At the moment our frecuence is from 10.00 to 14.00 every 30 minutes and from 14.00 to 19.00 every hour. In City Sightseeing we make efforts to have a professional and efficient team. We are sorry to hear your commentairs, we will take into account in order to avoid this kind of impressions.

We hope to see you soon in Santander or in some of our most of 100 destinities.

Best Regards,
The Communication Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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12 - 16 of 133 reviews

Reviewed 25 July 2016 via mobile

We always choose a bus tour as a way to see a new city. This tour is shorter than many but still represents good value and shows you the highlights. These was a stop outside our hotel in Sardinero and the staff member on duty there was really friendly and helpful. We got off a couple of times but another bus came along as expected. One recommendation is to get off at the peninsula and take a walk the views are spectacular. One slight warning you get no briefing about low hanging branches which can be a hazard on the top deck at times. That aside a good bus tour.

Thank IanMac1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitySightseeingEsp, Quality manager at City Sightseeing Santander, responded to this reviewResponded 29 July 2016

Dear customer,

Thank you for taking the time to review our tour on Tripadvisor. Your comments help us continue to improve our service. Our buses allow you to get an overview of the city and see the main sights and monuments and thanks to our Hop On-Hop Off system, you can get on and off as many times as you like to explore the monuments or visit the museums.

We take note of your comments to further improve our tour in Santander.

We would like to thank you for trusting in us at different destinations and we hope to welcome you on board again.

Kind regards,
Quality Manager

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Reviewed 20 July 2016

This is an ideal way to explore Santander and to get to know the area. Santander is quite a big city and therefore some of the areas are not in walking distance of the centre. So transport is needed which makes this the best way to explore - there is also a commentary on board the bus in several languages so it is informative too.

The only slight negative is that it is quite expensive @ 15 euros per person for 24hrs.

Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitySightseeingEsp, Quality manager at City Sightseeing Santander, responded to this reviewResponded 22 July 2016

Dear customer,

Thank you for sharing your kind comments about your experience aboard our bus.

Our tour is indeed a great way familiarize yourself with the main sights and monuments and discover new cities. It helps you easily get from one place to another and allows you the freedom to explore Santander at your own rhythm, thanks to our Hop On- Hop Off system.

We are glad you could enjoy our audioguide and found it interesting and informative.

With over 100 destinations worldwide, we hope to see you again soon on your next trip.

Best Regards,
Quality Manager

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Reviewed 25 June 2016 via mobile

Well worth it to see the best of the city, it takes about an hour to complete the circuit, as the name suggests you can hop off and check an area out and hop back on after an hour or whenever you like. It's quite spread out the beach area is at the opposite side of the main city area. Staff on bus were very friendly and helpful. This city is definitely worth a visit. Beautiful city/gardens/beaches/people - it's got the lot. Weather can be unpredictable but certainly better than UK!

1  Thank Allan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitySightseeingEsp, Quality Manager at City Sightseeing Santander, responded to this reviewResponded 26 June 2016

Dear Sir,

Thank you for your kind comments about our Hop On Hop Off bus and for sharing your suggestions on TripAdvisor. We're glad you enjoyed exploring Santander from the top deck of our red bus. We will be sure to pass on your comments to our team. Our passengers' feedback and comments help us continue to offer a great sightseeing service and it’s encouraging to hear you enjoyed your time in the city so much.

We hope to see you again soon at one of our over 100 destinations.

Kind Regards,
Quality Manager

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Reviewed 26 December 2015

Although we only had four hours here, before boarding the Britanny Ferry for the UK there is lots to see and explore, as we have had several nights here a few years ago.
After a long drive from Santigo de Compestilla, we parked at the dock area and had a great very late lunch at the Hotel Bahia, which being a sunday afternoon was extremely busy with local families.
Lovely city right on the waters edge, lovely shops and extremely clean everywhere

Thank Raffiella11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitySightseeingEsp, The Communication Department at City Sightseeing Santander, responded to this reviewResponded 4 January 2016

Dear Raffiella, thank you for taking your time to share your opinion with the Tripadvisor community. We're glad to hear that your experience here was so good. We hope to see you again at your next City Sightseeing destination. Kind Regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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