What a wonderful holiday at this hotel. Situated around 200ft above the seafront it boasts beautiful views of the sea and hotels below. Although it is a steep walk down some steps to Puerto De La Cruz centre, it is only a 5 minute walk. If you have mobility issues there are plenty of taxis at around €5 to the centre. It is only a 5 minute walk away from a supermarket and shopping centre which also includes a Burger King. There is a friendly local store 1 min up the road which sells English bacon and sausages (frozen) and any other groceries you might need. Staff at the hotel are wonderful (especially the reception staff and cleaners) and most of the waitresses are cheerful too, but except one or two who could learn a lesson in manners. The food in the hotel is great and reasonably priced although not an extensive menu. The pool is much larger than it seems on photos which was a nice surprise and there was never a shortage of sunbeds. No lilos/pool floats etc are allowed in the pool and lifeguard very strict about this. The rooms were spacious and clean, equipped with everything you’d need throughout your stay such as cooker, kettle, toaster, toastie maker, microwave, hairdryer, TV etc and towels/bedding were changed regularly. We didn’t stay in the hotel for entertainment on an evening however we did notice bingo, singers and dancers. Plenty of bars/restaurants a short walk from the hotel and also mini golf just up the road (a very steep walk, be warned)
Only downside to this holiday (which is COMPLETELY out of hotels hand, but I will mention it here anyways so travellers are aware) Playa Jardin and surrounding beaches are closed for the foreseeable due to contamination and risk of disease.

All in all would definitely return to this hotel, I’ve paid more for 4* hotels that have been worse than this 3*

This is a very nice hotel to explore Puerto De La Cruz. The staff are very helpful and assisted us when she booked an excursion to Mt Teide and calling taxis for us when we visited Playa Jardin. The apartments have all you need really. The wifi can be a little slow in places but this is due to where our room was positioned towards the back of the complex so would recommend getting a room nearer reception. The pool was never too crowded and was really warm even for January. Really nice library also and arcade was great! Really liked that they had a laundry room. The bar was actually really nice and had a lovely
vibe and very friendly for families and elderly couples. Large boules court next to the pool so there’s that if you like it. It’s situated close to a mercadona and close to the restaurants in Puerto de la cruz but the hotel itself is up a steep hill so be prepared walking back up, however, it’s nothing major and there’s one way you can go up the hill that is pedestrianised up stairs and there’s plenty of bars etc to stop at along the way. A great hotel for a simple family holiday, would definitely be interested to visit here again should I return to Tenerife.

1hr 1/2 drive from airport.
Top ov a hill, long walk down a big hill,which ment and even long walk back up the hill, was not suitable for the elderly, not advertised very well in how high up the hill.
Needs shops/restaurants within the hotel area