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Reviews (1 826)
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524 - 529 of 1 826 reviews
Reviewed 23 September 2015

We found this hotel to be fantastic, beautifully clean, great food, excellent service. The rooms are well equipped and nice touches like fresh rose each day and chocolate on your pillow at night. All staff happy and attentive, Carlos on reception could not have been more helpful, nothing was to much trouble. The spa is gorgeous and very relaxing. I cannot wait to spend another holiday here. Brilliant
Clive and Jan

Room Tip: Sea view really lovely
  • Stayed: September 2015, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank clive c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this reviewResponded 24 September 2015

Dear Mr. Clive,

Thank you so very much for your special compliments; which we have proudly shared with all the team, in special with Carlos.

It was an enormous pleasure to have you stay with us and we are delighted that you enjoyed your stay so much and were made to feel welcome and at home once again. We love all details for our guest like fresh roses each day and chocolates by night, thanks for value them. That is just how we want our visitors to feel and something we strive to achieve.

We do very much hope to have the pleasure of welcoming you once again in a near future and thank you for staying.

Yours faithfully,

Gustavo Escobar
Hotel Director

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Reviewed 20 September 2015

This is an amazing hotel - very relaxing and Spa facilities and treatments are excellent. Ate in the Oriental restaurant but other 2 to choose from. . Really nice place to chill will definitely be back AK

Room Tip: Ask for toon on highest floor
  • Stayed: September 2015, travelled with friends
    • Value
    • Rooms
    • Service
3  Thank Aileen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this reviewResponded 22 September 2015

Dear Mrs. Aileen K,

Thank you so very much for your special compliments and also for sharing them in Tripadvisor.

It was an enormous pleasure to have you stay with us and we are delighted that you enjoyed your stay so much and were made to feel welcome and at home once again . That is just how we want our visitors to feel and something we strive to achieve.

We do very much hope to have the pleasure of welcoming you once again in a near future and thank you for staying.

Yours fairhfully,


Gustavo Escobar
Director Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2015

Although it's all been said, the Spa is wonderful the Art is great, the grounds fantistic breakfast ok , staff good . It's a great place and agree with all comments . Would like to return.
We were upgraded to Garden veiw it was great only downside needs curtains that fully cover as blackout didn't work !

Room Tip: Garden pool view
  • Stayed: September 2015, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank UkTufty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this reviewResponded 22 September 2015

Dear Uk Tufty,

Thank you for choosing Hotel Botánico & The Oriental Spa Garden for your stay in Tenerife. We sincerely appreciate you taking the time to provide your feedback after your recent stay. It is very important to us to improve our service in any of the resort’s areas.

We also are delighted to hear that your stay with us was pleasant and that you found that our team, services and the art we have inside the hotel had the quality you deserve.

We are sorry to read about your disappointment the courtains, well review the capacity to keep darkness.

We look forward to welcoming you back in the future.

Gustavo Escobar
Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2015

Chose this hotel based on TripAdvisor reviews & our expectations were more than met!

We liked the friendly staff & the spotless public areas & rooms. We had a de-luxe room with a view of the gardens & it was more than adequate .

We used the free Wi-Fi which proved reliable throughout the hotel . The courtesy bus into town was frequent .

The food & drink was on the expensive side but well presented & tasty.

We hired a car to best appreciate the wonderful scenery in the North & found signs to the Botanical gardens a useful way of getting back to the hotel as one way systems around Puerto de La Cruz confused us at times!!

We cannot fault this hotel & will definitely place it at the top of our list when we return to Tenerife.

Highly recommended!

Room Tip: Penthouse suites on top floor if you have the cash to splash!!
  • Stayed: September 2015, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
3  Thank GLOBETROTTERS170
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this reviewResponded 19 September 2015

Dear Mr. Globetrot,

Thank you very much for your kind contribution. We are delighted you had an excellent experience at Hotel Botánico & The Oriental Spa Garden, enjoying all the services offered like the free wifi and the gardens. Our prices are delimited to the hotel category we belong, you will find similar prices worldwide wherever the same category as ours.
Your feedback stimulates and helps us improve our service and quality standards.

It would be a pleasure to see you again at our hotel enjoying our services,

Yours faithfully,

Gustavo Escobar - Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2015 via mobile

My wife and I with our 16month old son spent 10 nights at this fantastic hotel. We stayed under her surname - Morison.

The staff was extremely friendly and accomodating.

Breakfast tables featured so many different foods that catered for practically any palate.

The rooms were spacious and comfortable.

They have a daily shuttle that runs to the town centre and back that was very useful.

Really great overall, couldn't fault it.

Thank you so much to all the staff that made our stay so enjoyable!

Stayed: September 2015, travelled with family
3  Thank brian e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this reviewResponded 19 September 2015

Dear Mr. Brian,

Dear guests,

Thank you for your awesome review. We are thrilled you and your family had such a great experience with us. Our goal is to deliver the best service to our guests so they can experience a wonderful and unforgettable experience. Reviews like yours let us now we are on the right way.

We will transmit our staff your fantastic revue and we are impatient to have you all among us again.

Yours faithfully,

Gustavo Escobar - Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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