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“6 out of five stars!”
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Very good
19 reviews
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Overview
Villa -
2 Bedrooms, 3 Bathrooms, Sleeps 4
Tenerife, Canary Islands

Reviews from our community

Very good - based on 19 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Hedgehogg...
Level 4 Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“6 out of five stars!”
Reviewed 25 November 2016 for a stay in November 2016
1
person found this review helpful

A super week here, everything was great from start to finish. The house is in a great location, has beautiful views across the San Miguel marina and is well equipped and in spotless condition. A quite generous 'welcome pack' was provided which made an urgent rush to the supermarket on arrival unnecessary. We will definitely come again.

An easy 5* mark, but what earns the extra sixth point was the fantastic customer service from owner Heather. A couple of days before we were due to arrive she told us that the wifi router had broken, but when we said we really did need internet access while away, she provided a 3G wireless router which was more than adequate as an alternative - thank you very much!

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
26 Nov 2016
Thank you so much for taking the time to write such a lovely review. The internet was the least I could do, as I know how annoying it can be if you planned on having it for your stay. Much appreciated, and we very much look forward to welcoming you back soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
nicola_ke...
london
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“I didnt want to leave”
Reviewed 20 August 2016 for a stay in August 2016

I have to write this review because i had such a great time here. I have been lucky enough to visit many countries and holiday in some epic places but this is one of my favourite holidays by far. It was a much needed break after a few horrible years with life getting in the way and sending us rain. Heather and her team did everything to make sure we had no trouble with anything. Bruce and Sylvia our contacts were more than helpful and had placed a welcome pack in the fridge so we could have ourselves a glass of wine and a sandwich on arrival which was a really nice touch. There is no air on but Premier rentals offer one which they drop off and pick up for 10euro a day with a refundable 20euro deposit but my advice is that you probably won't need it unless its really hot. If you have the door open it should be sufficient. The photos here really don't show how great this townhouse is, its huge! The beds are comfy its clean and bright and there are three loos and two bathrooms! More than enough room to make sure you don't have to queue for a shower when you want to get to the pool in the morning. The whole complex is clean and VERY secure. I would recommend staying here. Heathers directions were faultless, we found it in 10 mins! I can also recommend Cicar for car rentals as we booked a Merc online, paid for it and arrived in high season only to find out that Hertz DO NOT have any Mercedes in their fleet and offered us a rubbish Prias! Cicero, thank the lord, helped us with a good car for a great price. If I had to pick holes a few more towels and a stronger pillow would have been great.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
22 Aug 2016
Thank you for slung to time to write a review. Pleased you enjoyed yourselves so much
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dave19820...
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Beautiful Accomodation, very relaxing.”
Reviewed 14 August 2016 for a stay in July 2016

We stayed here for most of July and were very happy with our stay. When we arrived we were greeted by Sylvia and Bruce, who were very helpful with plenty of information about the surrounding area. There was also a few essentials and a bottle of wine in the fridge waiting for us. The accommodation is very clean and comfortable with everything you could need for a relaxing stay away. The pool area is very nice and if we return to Tenerife we would definitely stay here again. A car is recommended. (we don't recommend Budget/Avis car hire, very long queues to get the keys at the airport, cost of rental not fully explained).

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The view was good and the pool was very refreshing.
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
22 Aug 2016
Pleased you enjoyed yourselves. Thanks for your review
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chris M
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Fabulous villa.”
Reviewed 12 February 2016 for a stay in January 2016

Villa is clean, modern and stylish with everything you might need during your stay. Nice touch on arrival to find fridge full of basic provisions and a couple of bottles of vino too.

Bruce and Syvia were there to greet us on arrival and on hand during our stay for anything we needed. When there was an issue with the underground car park gate this was sorted within an hour with Heather's help.

Would highly recommend this lovely villa to anyone!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Lovely sea view.
Liked least: Nothing.
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
10 May 2016
Thank you. Pleased you enjoyed your stay and hope to welcome you again sometime soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cathn109
Newcastle upon Tyne, United Kingdom
Level 4 Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Winter Sun”
Reviewed 1 December 2015 for a stay in November 2015

Lovely, clean property in a quiet gated community with a shared pool, great views out over the marina, lovely kitchen with dishwasher, washing machine in garage, large fridge and freezer, the property has 2 bedrooms so sleeps 4 , however the seating in the lounge area is a settee and one chair, that would seat 4 in theory but would be a bit cramped in practice, during the summer months when the evenings are light this probably isn't a problem but it is a consideration in the winter months when it's dark by 7pm. The house is an ideal base for exploring the island and although there are bars and restaurants very close, I would recommend a car, especially if you want to go to a beach. There is a ceiling fan in the living room and a portable fan iupstairs but I feel lack of air conditioning may be a problem in the summer months.
The TVs reception was very poor, could be a problem if you have children or want to keep up to date with English tv, sure it could be sorted with a signal booster. There is wi if but you have to pay extra for this an again can be a bit temperamental .Also the garage door is extremely heavy, though Bruce and Sylvia, the couple who look after the property ,for the owner, said they had been looking into trying to sort this out.
Despite the niggles we had a marvellous, relaxing holiday and would definitely rent this property again

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
27 Jan 2016
Thank you for taking the time to write a very comprehensive review. It is very much appreciated. We are currently understanding the next steps for the garage but were not aware of internet or signal issues with the TV but we were aware the channel choice is very limited. I will follow up on this. Thank you.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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