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Reviews (394)
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Reviewed 14 March 2018 via mobile

Great place to stay. Maybe a bit out of the way .The best accommodation on the island though. This place has it all really, every thing you want is here. Friendly staff ,good restaurant,nice rooms.The swimming pool and gym are not the best !

Stayed: February 2018, travelled as a couple
1  Thank Maurice M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parador de Turi... E, Front Office Manager at Parador de El Hierro, responded to this reviewResponded 23 March 2018

Dear Maurice M,

We would like to thank you for sharing your experience in this parador and we are very pleased to know that you have enjoyed your stay here. we also appreciate your improvement comment.

Thank you again for letting us know your opinion.

We look forward to welcoming you again at this parador.

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Reviewed 2 February 2018

Recommended by a friend to this hotel which proved to be all that was expected, well organised,very helpful pleasant staff, clean peaceful and wonderful location.
Wi Fi a little unpredictable but one came for a holiday to get away from everything which is exactly what was on offer . Breakfast was excellent - dinner in the restaurant quiet and peaceful with no loud music. Sound proofing in the bed rooms was the best ever experienced with no plumbing, television or talking noises ever heard . Stayed in Sea view room overlooking the sea and mountain - just magic. Swimming pool - wonderfully situated beside the sea - again no beach bar or loud music just peace perfect peace with comfortable beds and umbrellas.

Stayed: January 2018, travelled with friends
1  Thank Pauline C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parador de Turi... E, other at Parador de El Hierro, responded to this reviewResponded 5 February 2018

Dear Pauline,

thank you very much for your nice comments and review about your stay with us. Positive comments as yours give us a great satisfaction. We are glad that you have enjoyed your stay and we hope to welcoming you again.

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Reviewed 14 January 2018 via mobile

This is our third day of a six day stay in Paradores and we love it. The excellent customer service started before we arrived with regular communication. The hotel organised our taxi from the airport (a short and carefully driven journey on practically empty roads). Our ferry from Tenerife arrived half an hour early but the taxi driver was waiting for us. Diego has been so kind and attentive. He organised the car hire company to bring our hire car to the hotel the next morning and we sat in the drawing room with coffee while Melanie from the car hire company filled out our forms and checked driving licenses. So much more pleasant than queuing at a desk in the airport! The food has been of good standard - fresh fish, local cheese, Canary potatoes (small whole boiled and coated in salt). The veal sirloin steak was tender. There is a good selection of local wine. Breakfast is fresh fruit, yoghurts, cheeses, local hams, small selection of cereals, loads of fresh bread and pastries, fried eggs, egg flan, small sausage and ham on kebabs. We had a gin and tonic yesterday afternoon served in the garden with very generous measures! Service is excellent, attentive and kind. The beds are firm and there is a choice of pillows and blankets. The sheets are beautiful crisp white cotton. There aren’t duvets but that hardly matters - the sea outside my patio doors splashed on the beach and I wake to see a beautiful sunrise each morning. The pool is clean, the gym is little limited but I came here for the stunning scenery. There is a jacuzzi, Turkish bath and sauna- all clean and well maintained. This is a small, three star hotel with five star service and staff who make it a wonderful experience!

Stayed: January 2018, travelled as a couple
1  Thank ilovetotravelIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parador de Turi... E, Manager Assistant at Parador de El Hierro, responded to this reviewResponded 15 January 2018

Dear client,

we would like to thank you for your extensive review, nice comments and suggestions. It is a pleasure for us that you have enjoyed your stay.
Receiving positive feedback such as yours gives us great satisfaction so we share it with all our team.
We hope to welcoming you back on another occasion!

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Reviewed 9 January 2018

I had the opportunity of staying at the Paradores El Hierro recently for 8 nights in a garden view room. I find all of the descriptions of the property accurate. While the building is set into a gorgeous location and is maintained beautifully for the most part, there are some issues: Wifi signal is weak and unreliable. I find this to be a big problem as you will want to stream all of your Netflix and Amazon shows for want of things to do here. Also, if you read El Hierro’s website, it says that the island offers Wifi throughout the island. This is not true. Another problem with the Paradores is its gym. The universal machine is broken and the Elliptical is ancient, much like a home model that was sold back in the 80s. The large outdoor swimming pool is great but not heated. Its rooms are spacious but I found the furnishings a bit worn.

The greatest issue with the Parradores is that, while fairly close to the El Hierro airport and ferry, it is far from all other points of interest around the island, which means you MUST rent a car. Its not an easy island to navigate due to the high mountains that lie in the middle of it.

As for food, the lodging includes a standard hot/cold buffet that remains the same daily. I had one or two dinners on the property and found the food good but bland and not too inspiring. The dining atmosphere was surprisingly formal and stuffy; would be better if they updated the service to be more casual. I recommend having a late lunch somewhere on the island in place of dinner at the hotel.

The staff is very friendly and works hard to assist you in any way.

Last, El Hierro, which has amazing mountains and beaches, is not for everyone. It is not geared for the tourist trade. Be sure you have an agenda unless your agenda is to do nothing at all.

Room Tip: Sea view rooms are limited.
  • Stayed: January 2018, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank Kevin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parador de Turi... E, Manager Assistant at Parador de El Hierro, responded to this reviewResponded 10 January 2018

Dear Mr. kevin M,

thank you very much for your extensive review and your feedback. We appreciate your comments and suggestions.

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Reviewed 8 September 2017

If you would like to explore this cute little island I can highly recomed the Parador el Hierro. It is a lovely place to stay. Piecefull and elegante.
There are many alternatives, pensions, apartments for rent, smaller hotels .... to me this is definately the place where I would like to return.
I have been visiting many times.
The place is charming, small and quiet, situated right by the ocean offering quality and 5 star service. The employees really make you feel welcome.
You need a car as it is a little bit away from everything. Yet, any place on this island requeres some kind of transportation.
Most guests have a hire car which it is the perfect solution if you would like to get to know the island more.
The natural swimmingpools are like heaven. You can enjoy the fresh sea water and swimmig is safe. Most places have life guards during summer season..
There are good paths for hiking in the mountains and lots of small villages to visit.This is not the place for partying all night long, but you can find total relaxation, wonderful nature and lots of posibillities for outdoor activities.

Room Tip: Ocean view if you like sun, garden wiev if you like shade and less sound from the waves.
  • Stayed: August 2017, travelled solo
    • Sleep Quality
    • Rooms
    • Service
2  Thank amaliecharlotte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parador_Gomera, Manager at Parador de El Hierro, responded to this reviewResponded 16 September 2017

Dear Amalie Charlotte,

thank you very much for your extensive review, about the Parador and the island, as well for your nice comments.
We all are glad that you have enjoyed your stay and we look forward to welcoming you again.

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