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All reviews the river old town foot bridge walking distance nice hotel major attractions breakfast was excellent guggenheim gugenheim cafes
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1 - 6 of 2 151 reviews
Reviewed 6 March 2020

We recently spent 3 nights at the Hesperia and couldn’t have found a better place to stay while visiting Bilbao. We were given a room on the Fifth floor with a side view of the river. It was spacious with a very comfortable bed and large bathroom. The hotel is situated nearly opposite the Guggenheim and also nearly opposite the foot bridge which takes you to the town centre with lots of restaurants, cafes and shops. Everything is in walking distance including the old town and walking by the river is very pleasant . We took the breakfast at the hotel and the choice and taste of food was amazing . The staff at the reception desk was very helpful . There is also a bar downstairs with very comfortable armchairs to relax after a busy day walking! The WiFi is excellent. If we came back to Bilbao we would certainly choose this hotel again .

Date of stay: March 2020
1  Thank Nanivivi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HesperiaBilbao, Calidad at Hesperia Bilbao, responded to this reviewResponded 8 March 2020

Dear Nanivivi ,

First of all, from Hesperia Bilbao Hotel we want to thank you for the time you have taken for writing about your experience here with us and for trusting our services for your stay in this city.

We are really glad to read that you have enjoyed a nice experience, such as receiving that kind of details. We want to make you know that for the whole team of Hesperia Bilbao Hotel our guests best experience is the most important thing and, related to your words, that we will go on doing our best so that we can keep on guaranteeing it.

Thank you once again and we wish you come back to us at your next stay in Bilbao so that we can surprise you with a new experience that you couldn't forget.

Best regards

Saioa T.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2020

We have loved our stay at the Hesperia Bilbao. Excellent service and great breakfast, with the food being excellent. Our room had the best views of the river, boulevard and Guggenheim. We were able to walk to all our activities.

Date of stay: January 2020
Trip type: Travelled as a couple
Thank Byansheppo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HesperiaBilbao, Calidad at Hesperia Bilbao, responded to this reviewResponded 18 January 2020

Dear Byansheppo ,

First of all, from Hesperia Bilbao Hotel we want to thank you for the time you have taken for writing about your experience here with us and for trusting our services for your stay in this city.

We are really glad to read that you have enjoyed a nice experience, such as receiving that kind of details. We want to make you know that for the whole team of Hesperia Bilbao Hotel our guests best experience is the most important thing and, related to your words, that we will go on doing our best so that we can keep on guaranteeing it.

Thank you once again and we wish you come back to us at your next stay in Bilbao so that we can surprise you with a new experience that you couldn't forget.

Best regards

Saioa T

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Reviewed 1 January 2020 via mobile

The restaurant is top quality, the service amazing, and an attention to detail that is beyond impressive. Very much worth staying here as it is super close to the Guggenheim and other major attractions.

Date of stay: January 2020
Trip type: Travelled with family
2  Thank JLR14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HesperiaBilbao, Calidad at Hesperia Bilbao, responded to this reviewResponded 3 January 2020

Dear JLR14 ,

Thank you very much for choosing our hotel and for taking the time to share this magnificent review with the traveller community!

It is our main priority to make our guests feel welcome in order to provide you with a unique, special and memorable experience.

It has been a real pleasure to have you here and we keep looking forward to welcoming you back soon and providing you with another excellent and unforgettable experience.

Kind regards,

Saioa T

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Reviewed 23 December 2019 via mobile

We chose the junior suite room with the river view. We absolutely adore the room. The interior is well maintained and contemporary. The room was very clean and well stocked with accessories to make your stay more comfortable. Even though it rained during our stay, the view of the river and surrounding neighborhood was nice. I will definitely recommend this unit to my fellow traveling friends! The staff is nice and friendly. The night receptionist with the long hair and wears glasses was extremely welcoming. Sorry, I forgot her name. I think it starts with a L. However, she encouraged me to practice speaking Spanish with her.
The only thing I did not like was the stuffed peppers with cod dish. That was not good. However, the breakfast and drinks were great!
Thank you for a wonderful stay, Hesperia Bilboa hotel!

Date of stay: December 2019
Trip type: Travelled with friends
2  Thank ebonyf441
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HesperiaBilbao, Calidad at Hesperia Bilbao, responded to this reviewResponded 3 January 2020

Dear ebonyf441 ,

First of all, from the Hesperia Bilbao Hotel we want to thank you the time you have taken for sharing your experience with us here in Tripadvisor and for trusting our services at your stay in this city.

We are pleased to read your words and see that you felt so comfortable and you could enjoy your stay in that way. For the whole team of the Hesperia de Bilbao Hotel the fact that our guests can live the best experience ever is the most important thing and we will go on working hard so that will be always this way.

Thank you once again, we look forward to your next stay with us in order to surprise you with a new unforgettable experience.

Best regards,

Saioa T

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Reviewed 26 November 2019 via mobile

Conveniently located (near the Guggenheim) and with nice walking paths along the river. Breakfast was excellent. The view from the room was nonexistent. Tour operators pick up from the hotel and it is convenient to get to and from the airport.

Date of stay: October 2019
Trip type: Travelled as a couple
1  Thank bbitsi00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HesperiaBilbao, Calidad at Hesperia Bilbao, responded to this reviewResponded 29 November 2019

Dear bbitsi00 ,

First of all, thank you very much for taking the time to share your thoughts with us after your experience.

We are delighted to know our excellent location between the old and new city was convenient for your visit to Bilbao.

We also appreciate your feedback regarding the comfort of our rooms and be assured that we will take into account your suggestions for future improvements.

Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

Kind regards,

Saioa T
Dpto. Calidad

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