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Traveller rating
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All reviews rooftop terrace guggenheim museum le cafe great location directly across the street old town the river top floor luxury hotel great bathroom first stop an easy walk breakfast room room was large airport bus puppy city
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4 - 9 of 824 reviews
Reviewed 6 March 2020

Great location, across the way to The Guggenheim. Very clean, lovely staff. Breakfast on the roof top terrace fantastic. Wouldn’t hesitate to revisit. Not stuffy and very homely. Yes very modern, but you can just really relax. Love it

Room tip: We had an inside Double. All Rooms soundproof all with Lovely slippers and Bathrobe.Look on different sites for best price.
Date of stay: February 2020
    • Value
    • Cleanliness
    • Service
Thank Isherwoods6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GranHotelDomine, Director de Relaciones con Clientes at Gran Hotel Domine Bilbao, responded to this reviewResponded 7 March 2020

Dear Isherwoods6,
Thank you very much for taking the time to give us your opinion and for dedicating us the highest score. Please, come back son as you promise in your review, it will be our pleasure to welcome you again.
Best regards,

Maite Abascal
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2020 via mobile

Very nice and confortable hotel, just in front of the Guggenheim Museum and walking distance to shops, bars, restaurants, and all the Pinchos that are amazing. Very safe to wall at any time. People are friendly.

Date of stay: February 2020
Trip type: Travelled with family
Thank CarlosH338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GranHotelDomine, Guest Assistant at Gran Hotel Domine Bilbao, responded to this reviewResponded 12 February 2020

Dear Mr. CarlosH338,

Thank you for choosing our Gran Hotel Domine as your hotel in Bilbao and for taking the time to share your comments. We are very proud to know that we have met your expectations and that you have enjoyed a fabulous experience with us.
We will be delighted to welcome you again very soon!
Best regards,

Estitxu Etxebarria Garcia
Guest Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2020 via mobile

Rooftop restaurant, Le cafe, worth a try, overlooking Guggenheim Museum at its best and closest. Top quality service and food and reasonably priced pre-set menu. Beautifully decorated hotel lobby, where an awesome sculpture lies and best enjoyed from the lift all the way up to the restaurant.

Date of stay: February 2020
Trip type: Travelled as a couple
Thank martrosester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GranHotelDomine, Guest Assistant at Gran Hotel Domine Bilbao, responded to this reviewResponded 10 February 2020

Dear Mr. / Mrs. martrosester,

Thank you very much for choosing our Hotel as your accomodation in Bilbao, we appreciate your kind words regarding our facilities, location and service.
We are extremely flattered to have met your expectations and to have left you pleasant unforgettable memories.
Care is the core of our service! We are commited to provide each and every one of our guests a simple, smart, spot on experience. We are eager to see that we have been successful!
Please keep recommending us and we look forward to welcoming you again very soon!
Kind Regards,

Estitxu Etxebarria Garcia
Guest Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 January 2020

I think I loved everything about this property. The staff were very welcoming and kind. The room was gorgeous, spacious, comfortable. The bathroom was huge with a large, open shower and a soaking tub. The hotel is just across from the museum so the location was perfect. Having breakfast at the rooftop restaurant was a great way to start the day.

Date of stay: July 2019
2  Thank Mama988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GranHotelDomine, Guest Assistant at Gran Hotel Domine Bilbao, responded to this reviewResponded 22 January 2020

Dear Mama988,

Thank you very much for choosing our Hotel as your accomodation in Bilbao, we appreciate your kind words regarding our facilities, location and service.
We are extremely flattered to have met your expectations and to have left you pleasant unforgettable memories.
Care is the core of our service! We are commited to provide each and every one of our guests a simple, smart, spot on experience. We are eager to see that we have been successful!
Please keep recommending us and we look forward to welcoming you again very soon!
Kind Regards,

Estitxu Etxebarria Garcia
Guest Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2020 via mobile

The hotel is in a perfect location for visiting the Guggenheim museum Bilbao which is across the road. The rooftop restaurant which is used for breakfast provides excellent views of Bilbao. The ground floor restaurant and bar in the hotel are also very good. All staff were very helpful and the concierge provided good recommendations for restaurants outside of the hotel.

Date of stay: November 2019
Trip type: Travelled as a couple
Thank DmitriKim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GranHotelDomine, Guest Assistant at Gran Hotel Domine Bilbao, responded to this reviewResponded 21 January 2020

Dear Mr. / Mrs. DmitriKim,

Thank you very much for choosing our Hotel as your accomodation in Bilbao, we appreciate your kind words regarding our facilities, location and service.
We are extremely flattered to have met your expectations and to have left you pleasant unforgettable memories.
Care is the core of our service! We are commited to provide each and every one of our guests a simple, smart, spot on experience. We are eager to see that we have been successful!
Please keep recommending us and we look forward to welcoming you again very soon!
Kind Regards,

Estitxu Etxebarria Garcia
Guest Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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