Indeed a "gran hotel" with excellent quality of service and good rooms although not particularly large. Our room looked out towards the Guggenheim (especially requested and paid for), which was great.
Staff is exemplary and helpful. We had to leave one day early because of life threatening illness of a family member and reception was so helpful that they even sent by post all the things that we in our hurry had forgotten.
We will come back to finalise our visit to Bilbao!More
- Free Wifi