We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Lock in the lowest price from these sites
Expedia.comUS$110
Hotels.comUS$110
PricelineUS$110
eDreamsUS$104
TravelocityUS$110
Lol.travelUS$118
View all 17 deals
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Nearby Hotels
Reviews (1 458)
Filter reviews
1 458 results
Traveller rating
400
615
292
94
57
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
400
615
292
94
57
Show reviews that mention
All reviews guggenheim museum quiet hotel city centre rooms are comfortable good size stayed here for nights reception staff convenient location metro toiletries
Selected filters
Filter
Updating list...
2 - 7 of 1 458 reviews
Reviewed 24 June 2021

Central location, enough space in the room, good communication with the staff. There is a bar inside to relax after a tiring day. There are great restaurants near, 5 - 10 mins by walking. was very good.

Date of stay: July 2020
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank veeyss
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
RESPONSABLE CALIDAD, Guest Services / Front Office at Silken Indautxu Hotel, responded to this reviewResponded 5 July 2021

Thanks indeed for your nice feedback and visit, actually our bar Muelle Terraza it´s a very comfortable place to stay, for having a drink or any informal meal among others. We are glad to know that our team has cared about you, welcome back at any time you wish, regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2020 via mobile

No problems at all - clean hotel, excellent helpful staff and an amazing location close to downtown Bilbao.

The breakfast in particular is first class - so much choice and easy to eat well, with fantastic healthy options.

Will stay again and highly recommend

Date of stay: March 2020
Trip type: Travelled on business
2  Thank Clanjames
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
CRISTINA P, Guest Relations Manager at Silken Indautxu Hotel, responded to this reviewResponded 3 April 2020

Dear guest,
We appeciate your feedback and your visit, it´s always been a pleasure knowing that you have had a nice stay and a good healthy breakfast, very important to start the day in a good mood.
We are looking fordward seeing you again, Bilbao is a city that deserves a second visit, Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2020 via mobile

The hotel is cozy and perfect for a family weekend.
Great location to explore Bilbao, close to the metro but also to Guggenheim Museum, Fine Arts Museum, Gran Via...
Breakfast is very good, with plenty of choice. And staff is friendly and helpful.

Date of stay: January 2020
Trip type: Travelled with family
2  Thank Expedition809319
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelSilkenIndautxu, Guest Relations Manager at Silken Indautxu Hotel, responded to this reviewResponded 28 January 2020

Dear guest,
We would like to thank you for your kind feedback. Our breakfast is a very important service that´s why we take care of it specially. Please do not doubt to visit us Bilbao deserves a second visit; You´ll be warmly welcome.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 December 2019 via mobile

Good hotel, close to the city centre, just 10 mins walking fast. There is a parking in the underground.
Rooms are comfortable, clean and tidy.
Staff very kind and breakfast good even if not the best
There is a restaurant inside, looks nice but I did not try it

Date of stay: December 2019
Trip type: Travelled on business
2  Thank Fabrizio Xjo B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelSilkenIndautxu, Guest Relations Manager at Silken Indautxu Hotel, responded to this reviewResponded 13 January 2020

Dear Fabrizio,
We appreciate your time and feedback. Glad to know that your rest has been as expected and that our central location has helped you especially. Looking forward seeing you next time you visit the city of Bilbao

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2019

I stayed here for 3 nights and walked to all the sights in Bilbao. The reception staff were not very welcoming, but the room was a good size, with the usual bathroom toiletries. There were twin beds side by side and while one mattress provided me with a good night's sleep, the mattress on the other bed was not good and left me with aching ligaments the next day. The room was quiet and I was never disturbed by any noise during the 3 nights stay. The breakfast was very good, and the hotel café/restaurant 'Meat and Soul' had the best vegan burger I have ever eaten. The decor in the room was in good condition, but in the hallway outside it was not, with wallpaper coming off the wall in places. When I checked out the receptionist was very pleasant and sociable, much unlike the one on duty when I arrived. I must say that the catering staff and the cleaning staff I found to be very pleasant and it was just the receptionist on arrival who let the hotel down. Would I stay here again? Probably, despite its faults, for the quietness of the room and its convenient location.

Date of stay: September 2019
    • Value
    • Sleep Quality
    • Service
Thank Martyn W
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this reviewResponded 10 December 2019

Dear Martyn,
We are pleased to know that overall your stay has fulfilled expectations, being the quiteness and confort both important for our guest staying with us. Glad to know as well, that you tried our meat&soul pop up, certainly we care this offer and the product´s quality, which is also popular among locals living on this area.
We inform you, that our manteinance works in corridors and rooms has already started, we hope you can check these improvements in a future. Kind regads

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews