We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
2 people are viewing this hotel
Booking.com
US$103
View deal
Free cancellation until 21/10/03
Reserve now, pay at stay
Expedia.com
US$103
View deal
Free cancellation until 21/10/03
Trip.com
US$99
View deal
Free cancellation until 21/10/01
Hotels.comUS$103
PricelineUS$103
TravelocityUS$103
View all 15 deals
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Nearby Hotels
Reviews (955)
Filter reviews
955 results
Traveller rating
489
309
100
36
21
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
489
309
100
36
21
Show reviews that mention
All reviews large pool old town metro system great hotel comfortable hotel main road great facilities late at night spacious room hotel is located minute walk tapas the river gym city euros closet
Selected filters
Filter
Updating list...
8 - 13 of 955 reviews
Reviewed 9 July 2021

At the first they should play fair with guests and deliver what they are promising to us before asking us to play their rules ... Feel like they are paying me to stay here instead me paying for their services...
I had to ask them for an better offer for another month accommodation instead of offering themselves to have a good and productive collaboration to such a great company i represent...

Date of stay: June 2021
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
Review collected in partnership with Barcelo Hotels & Resorts
Thank mnegoi263260
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hotel- cmanager, Propriétaire at Occidental Bilbao, responded to this reviewResponded 20 July 2021

Dear Guest, Thank you for taking the time to share your feedback.

We are very disappointed to read that we did not meet all of your expectations.

Ensuring the satisfaction of every guest is one of our top priorities, rest assured we have noted your comments and will look into this issue immediately.

We hope we can provide you with an improved stay in the future.

Kind regards,


Dirección/ Management team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2021

A beautiful hotel with all the ingredients for a pleasant stay. Yet, the heart of every experience is the human connections. The @atyourservice performance is professional yet a little impersonal. In the end it is really a matter of personal preference what one likes.

Date of stay: June 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank AMS712021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 24 May 2021

The hotel was very comfortable, the staff was kind and accommodating, and we had a lovely view of the sunset. My only issues are that no washcloths were provided and there was some uncleanliness on the headboard.

Date of stay: May 2021
    • Rooms
    • Cleanliness
Review collected in partnership with Barcelo Hotels & Resorts
Thank lotaerinne
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 8 November 2020

Really great facilities but what makes this hotel is the welcome and friendliness of the staff we ate in the hotel as we arrived late , the food and service were first class. Lovely breakfast both hot and cold food being served

Date of stay: October 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank emockl234528
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 9 August 2020

We stayed here for 3 nights and found a well run, clean, comfortable hotel. The service was impeccable and the covid hygiene restrictions well applied and respected. Although in a residential/working class area we felt very safe wandering back from Bilbao old town late at night and chose to have our breakfast every morning just around the corner from the hotel in simple café where 4 of us had fresh orange juice, tortilla and coffee for 15€

Date of stay: August 2020
    • Value
    • Sleep Quality
    • Service
Thank 649chrisl
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
View more reviews