I stayed at Hotel Carlson for one night. It is a beautiful old fashion hotel which is located in the central part of Bilbao. The service could be better. I my mind it is only a *** hotel.
The hotel is located 20 min drive from the airport. The hotel offers parking in the basement for a fair price. The location of the hotel is perfect with a lot of shops and restaurants in the neighborhood. It is 10 min walk from Guggenheim and 20 min walk from the old town.
The check-in was ok, but the staff could have been more service minded. Before my arrival I have asked for on update on the latest COVID-19 restriction via mail, but they did not reply to my request.
I got a nice roam with a balcony and a view to the square outside the hotel. The room was old fashioned, but clean and cosy. I did not use the wi-fi.
The breakfast is served in a room, which was not very cosy. The breakfast is a buffet, but you are not allowed to access the buffet yourself. The food was ok, but nothing specialMore
- Free Wifi
- Room service