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All reviews huge terrace the river guggenheim museum excellent location view room connecting rooms perfect hotel nice stay valet parking late check weekend break long weekend reception area walking distance tapas comfortable beds the bus
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1 - 6 of 367 reviews
Reviewed 11 September 2020

Good breakfast. Comfortable bed, quite and clean room, good location, excellent and friendly staff at reception and restaurant. Good hygiene against covid19. Delicious food at restaurant.
I ate once for lunch at the restaurant, the quality is good but the menu is a little limited. I ordered the daily menu for 25 euros, I like the quality, but the menu options changes only every week, so in my 3 nights stay it was the same all days. No free mini bar even the water 2 euros for a small bottle, there is no free daily water.

Date of stay: September 2020
Trip type: Travelled solo
Thank Alwalid F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2020 via mobile

The first reason we choose this hotel was its location, right by the river and next to the Guggenheim Museum.
Its location is also very convenient for strolls along the River, to a nice walk to old town Bilbao, to the nice areas of the “newer” city.
The hotel seats on a higher platform that creates a nice view of the river, the beautiful bridge right next to it and awesome views of the Museum. If your room does not provide you these views, the huge terrace on the ground floor will. This terrace is about 4 or 5 floors above the river promenade. Here you can have your breakfast Buffett (very good with many choices of savory and sweet dishes, omelets made to order, several fresh juices and great coffee), and have drinks during the day or evening, or just to seat and chill while enjoying the views.
The facilities are modern and new, the decor is fresh, contemporary, and the bedrooms of a decent size, very well appointed, with very comfortable beds.
Coffee, tea and hot water cooker available in all rooms, along with a mini bar (now empty due to COVID-19, which is good, as we usually empty it anyways in order to refrigerate our own things).
Staff is very friendly and stay out of the way.
The location right next to the Museum is likely why we chose it, but it turned out to be just one of the many things we loved about this hotel. We highly recommend it.

Date of stay: July 2020
Trip type: Travelled as a couple
1  Thank RenatoLibra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2020

Fantastic position by the Guggenheim, lucky enough to be upgraded to the river side, where at a stretch you can see the Guggenheim museum, which is adjacent to the hotel. We had drinks and tapas on the terrace, where social distancing very well adhered to with friendly service.

Room tip: Front, overlooking the river
Date of stay: July 2020
    • Value
    • Cleanliness
    • Service
Thank BarryR328
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2020 via mobile

The hotel is in a prime location right across the Guggenheim museum, and walking distance ( along the river), to the shopping area, and the good places to visit for amazing tapas!!
The hotel itself is beautiful, clean, with a large terrace overlooking the river and the museum. The room has everything you made need, it was one of the rare hotels on our trip thru numerous cities in Spain that had a coffee/tea station in the room. The staff was very friendly and helpful. They recommended great places to eat, and we had a late check out at no charge ( that was a huge help).
When I asked about the parking, they emailed me all the details: book the parking early as it fills up early, once you arrive press the button and the lift will be sent to you, drive the car into the lift and it will take you to the appropriate floor, and you park in your assigned spot. Seamless
I would definitely stay here again and have been recommending it already.

Date of stay: July 2020
Trip type: Travelled with family
2  Thank jackieb02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2020

Really nice modern hotel next to the river with great terras with nice views. Parking on site is limited and as my room was booked through the corporate system I wasn't aware a spot needed to be reserved in advance. But I could drop my car 500m in a public garage under the Guggenheim museum.
The bar had a nice selection of wines and finger food.
So yes a good 4 star hotel on a perfect location.

Date of stay: July 2020
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
1  Thank Ignace D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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