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Reviews (1 241)
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All reviewsfacilities are excellentbusiness tripcity centresame ratebooked a junior suitescience parkopened the windowspent two nightslarge hotelpleasant staya short taxi ridedecent breakfastbathroom floormini barrooms are spaciousperfect hotelgood size
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Reviewed 5 June 2018

Hotel has nice rooms for 2. When my wife & daughter arrived, I was moved to a mini-suite with two queens for same rate. Front desk was very accommodating and helpful. Hotel food was great throughout conference. Location is short walk to many great restaurants and Cathedral & Alhambra.

  • Stayed: May 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank Dale W. W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
b_granada_congress, Assistant Manager at Barcelo Granada Congress, responded to this reviewResponded 6 June 2018

Dear Mr Dale,

We would like to thank you for having chosen our Hotel Barceló Granada Congress for your stay in the event and for the time you devoted to give us some feedback about your experience.

This gives us the opportunity to improve our operations in order to guarantee the highest level of quality in our services and facilities, and therefore our guests’ satisfaction. Thanks also for comment about our near location to the city center, our helpful staff or our food services.

Will be a pleasure to welcoming you back soon in our hotel in the near future.

Yours sincerely,

Miguel Ramírez
Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2018

Good location with friendly staff. WiFi during my stay was poor. Connectivity was the main issue
The location of the hotel was close proximity to shops and restaurants which allowed easy access. Clean a spacious rooms

  • Stayed: May 2018, travelled on business
    • Value
    • Rooms
    • Cleanliness
Review collected in partnership with Barcelo Hotels & Resorts
Thank dannydurward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
b_granada_congress, Assistant Manager at Barcelo Granada Congress, responded to this reviewResponded 6 June 2018

Dear Mr Durward,

First of all we would like to thank you for the time you devoted to give us a feedback about your stay in our Hotel Barceló Granada Congress.

It help us to reach highest quality experiences improving whole services and facilities of our hotel and also sharing remarks with the future clients. Always is satisfactory for us reading good comments as your about our good location, friendly staff, cleanliness or spacious rooms to be more confortable after business.

We thank you again for sharing your impressions with us and are looking forward to welcoming you back soon also to check how our WIFI service improved shortly.

Kind regards

Miguel Ramirez
Assistantn Manager

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Reviewed 2 June 2018

Staff friendly and helpful. Breakfast very good. Bed comfortable Bedroom gloomy and very poor storage. One tiny drawer. None of their restaurants open on a Sunday evening. No where to sit outside unless on concret steps. Bathrooms need updating. Position very poor for visitor. Near two lane highway and a 30 minute walk into the town.

Room Tip: Top floor for view
Stayed: June 2018, travelled as a couple
Thank Lona S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
b_granada_congress, Assistant Manager at Barcelo Granada Congress, responded to this reviewResponded 3 June 2018

Dear Lona

Whole team from Barcelo Granada Congress would like to thank you for time expended to give us your feedback about your experience in our hotel. This tool help us to improve some weak points working hardly to reach the best satisfaction for our clients.
About our location, trought main street you will arrive to the cathedral or Juderia neighbourhood in 14-15 minutes. Even if you have the car, you can get very close the highway to drive around the city or visit "Sierra Nevada" sky station.

Also thank you for comment about our helpfull and friendly staff, our varied breakfast and confortable beds. We always tried to do our best from the beginning of your stay until your checked out.

Your review encourage us to continue working this way and we really appreciate your recognition.It would be a great pleasure to welcoming you back in Granada soon.

Kindest regards

Miguel Ramírez
Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2018

We rolled the dice on this one and were assigned this hotel by Hotwire. GPS took us to the address but the hotel had changed names, (no longer the Ma Nazari Business Hotel). It's only a short walk into the City Centre where all the action is. The good news is that it's outside that zone, so you don't have to register your license plate with the hotel/police so you don't have to pay for photo traffic citations for driving in the Centre. We left our car at the hotel and used cabs to go to the Alhambra and distant restaurants; just too much work dodging those cameras! The cabs were plentiful, clean and affordable.
We went to the lobby bar for drinks and dinner one night after walking all over town. The bartender, Estefania, was beautiful, very polite, spoke passable English, made great drinks and the salads and burgers were excellent. We didn't try the breakfast buffet but spoke to other guests who did and were disappointed.

  • Stayed: May 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2018

My sister and I spent a day here. It was basic. Nothing to write home about but it met the essentials: 1. Clean and 2. In a good location. It's ok for a brief stay. I would not recommend it for an extended stay.

  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank Trudy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
b_granada_congress, Assistant Manager at Barcelo Granada Congress, responded to this reviewResponded 29 May 2018

Dear guest,

Thank you for having chosen our Hotel Barceló Granada Congress for your stay and for your feedback. This kind of tool help us to improve some weakness to reach the utmost satisfaction for our clients.

We are also glad to know that you pointing our clean hotel and near location to the oldtown walking (only 15 minutes to the cathedral for example). I hope next time you comming you realise how much we will have improved to get your full happiness.

We look forward to your next visits very soon.

Miguel Ramirez
Assistant Manager

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