We arrived in Cologne late in the evening, the day of the attack at the Hauptbahnhof Station. An expect 2 hour journey from Brussels took over 7 hrs. We were exhausted, but the hotel staff couldn’t have been more welcoming and understanding of our journey. It was a bad day for all in Cologne. Our room was a beautiful suite. The refrigerator was stocked with complimentary water, soft drinks, juice and beer. Because it was late we ordered a club sandwich from room service, which by the way came very fast. It was just amazing. Breakfast, although a bit pricey, was elegant, very peaceful and the staff did everything to meet ones needs. Excelsior of Cologne is an A++. P.S. we had to switch rooms our second night, as the register (furnace/AC) was a bit noisy - little clicking all night long. The staff once again made this event seamless.
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