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“Beyond My Expectation”

Excelsior Hotel Ernst Koeln
Ranked #172 of 2 717 Restaurants in Cologne
Certificate of Excellence
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 16 October 2018

We arrived in Cologne late in the evening, the day of the attack at the Hauptbahnhof Station. An expect 2 hour journey from Brussels took over 7 hrs. We were exhausted, but the hotel staff couldn’t have been more welcoming and understanding of our journey. It was a bad day for all in Cologne. Our room was a beautiful suite. The refrigerator was stocked with complimentary water, soft drinks, juice and beer. Because it was late we ordered a club sandwich from room service, which by the way came very fast. It was just amazing. Breakfast, although a bit pricey, was elegant, very peaceful and the staff did everything to meet ones needs. Excelsior of Cologne is an A++. P.S. we had to switch rooms our second night, as the register (furnace/AC) was a bit noisy - little clicking all night long. The staff once again made this event seamless.

Thank kathykinnear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 72 reviews

Reviewed 10 July 2018 via mobile

Very grand hotel superb rooms and very close to the Christmas fair you can also catch the small street train which goes to the other markets and it’s just across the road! some of the rooms are overlooking the amazing cathedral. Very close to everything including restaurants

Thank Pete G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2018 via mobile

Beautiful hotel in great location, room was great size nice and clean, free mini bar filled daily, most comfy duvet and pillows
Was very handy it had an umbrella
My only gripe was the door key it took us ages each time to get into the room
Staff were very helpful

Thank hmik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2018 via mobile

If ever in Cologne please visit this restaurant for dinner.
Located with in the hotel the food and service was some of the beat I have ever experienced.
Exceptional service
One of my top ten meals not the cheapest but you pay for what you get.
10 our of 10

Thank duncansandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2017 via mobile

Stayed there for one night on a business trip to Colonge. Prime location, just one minute from main train station, staff is very friendly and helpful, rooms are specious and almost got all what you need.

Thank Amr L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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