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581
505
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All reviews excellent hotel coffee machine in the room public parking walking distance business room enjoyed our stay restaurants and shops perfect stay subway station clean rooms great shower recommend this hotel city break stayed here for two nights the room was nice comfy bed old town
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5 - 10 of 1 291 reviews
Reviewed 13 October 2018

This was a real find. Excellent location, adjacent parking available (at a cost) and with very friendly and helpful staff. Our bedroom was enormous and very clean. Only criticism- there were no drawers. Lots of sofas and seats but no where to put any clothes that did not need to be hung up. So we improvised and just laid everything across the sofas! Restaurant for dinner was OK but the buffet breakfast was superb. In fact one of the best breakfast buffets we have sampled in a very long time. Something to suit everyone....... A special mention should also be made for the fantastic concierge team - full of knowledge (of course) and just so helpful - they were a joy.

  • Stayed: September 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Susie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2018

Clean, newish, bright & tidy hotel..... Didn't stay long enough to enjoy all the amenities.

Would stay again if had a choice. View isn't as good as the picture but high enough to get a view across the roof tops. Bit out of the way from the main area where the cathedral and train station is located.....

  • Stayed: March 2018, travelled on business
    • Value
    • Rooms
    • Service
Thank AndySillence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteigenbergerHotel, Manager at Steigenberger Hotel Koeln, responded to this reviewResponded 11 October 2018

Dear Guest,
Thank you for your review!
We are very happy about your good feedback. We are looking forward to welcome you again in our hotel.
Kind regards,
Peter B. Mikkelsen – General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2018

Clean with friendly hotel staff. Dinner in the hotel was mediocre, wish I had tried a local food experience instead as Location is very good in the centre of the main shopping district, local restaurants, and bars.

  • Stayed: September 2018, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Colbel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteigenbergerHotel, Manager at Steigenberger Hotel Koeln, responded to this reviewResponded 10 October 2018

Dear Guest,

thank you for sharing your experience with us. It is nice to hear that you had a nice stay in our hotel.
We hope to see you again!
Kind regards,
Peter B. Mikkelsen – General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2018 via mobile

Only stayed one night for a business trip but very smart and well located hotel. Couldn’t fault it. Very clean, very new feeling rooms on small side but well appointed. Well stocked mini bar and a good breakfast

Stayed: September 2018, travelled on business
Thank CatC58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteigenbergerHotel, Manager at Steigenberger Hotel Koeln, responded to this reviewResponded 18 September 2018

Dear Guest,

thank you very much for your positive feedback: we're forwarding your motivating words to all our staff members! We hope that we will have the pleasure of having you as our guest in a soon future.
Kind regards,
Peter B. Mikkelsen – General Manager

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Reviewed 16 September 2018 via mobile

This hotel is in a great location for a stay in Cologne, in the midst of excellent shopping and tons of restaurants and bars and with easy access to the tourist hot-spots.

It’s been recently renovated and our room was spacious, attractive and very comfortable, with amenities including a Nespresso, good heating/air conditioning, window seat, and a fog-free bathroom mirror, not to mention the good bed! Our fourth floor room provided lovely views across the city to the Dom and was quiet - no noise at all from the busy street below.

The underground and streetcar both run right out front, so it’s very easy to get around for sightseeing or to/from the main rail station and airport. The Dom is a 15-minute stroll away.

Desk and room service staff were pleasant and helpful. I’d certainly stay here again.

Stayed: September 2018, travelled as a couple
Thank EmInSea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteigenbergerHotel, Manager at Steigenberger Hotel Koeln, responded to this reviewResponded 17 September 2018

Dear Guest,

We’re happy to read that you enjoyed your stay with us. Thank you for your positive comment: it motivates us to keep on working hard in order to provide the best possible service!
Kind regards,
Peter B. Mikkelsen – General Manager

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