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All reviews industrial area the nearest metro station great hotel bus stop hotel restaurant downtown hamburg breakfast buffet business trip taxi location pros gym noise wifi cons germany
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Reviewed 25 August 2018 via mobile

The hotel is recently renovated, extremely clean with great service. Location of the hotel is a bit far from city center if one is interested to explore Hamburg city. Bus stop 160 just in front of the hotel brings you to the nearest metro station in 3 stops. The problem is that the bus schedule is every 30 min after 18.00h and even rarely after 20.00h The hotel organizes shuttle bus to the metro. Walking is taking 30 min, but when it’s dark, better to take taxi. Check the options for hotel shuttle. Taxi ride to airport is 30-35€ and to central train station 25-30€.
Spa and fitness areas are big enough for the size of the hotel. I spent more than hour only by myself at the sauna area on Friday evening. Extremely clean and cozy area.
Breakfast is perfect. Offers something for every taste. The dining area is lovely.
There is no restaurant nearby. Nearest is 1km far. Better to stay at the hotel for dinner.
The surrounding area is industrial, however clean and quiet.

Stayed: August 2018
Thank 3May5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2018

This is a comfortable, well maintained hotel with excellent amenities that is located in an industrial section of town. There is virtually nothing (shops, restaurants, etc.), that you can easily walk to from this location. I stayed here for several days while visiting a client located nearby, so it was convenient for that. I don't think I would recommend it to tourists wanting to see downtown Hamburg, but if the location works for you, it's an excellent choice.

The daily breakfast buffet, which was included, is excellent, with a good variety of dishes and uniformly high quality food. I also ate dinner twice at the hotel restaurant, and the food is excellent.

I also used the spa, which has a small, but well maintained set of equipment, including treadmills, stationary bikes and ellipticals, plus some free weights and a few machines.

The room itself was small, but perfectly comfortable, with all the standard amenities. The only real negative i can come up with was that the water temperature fluctuated a bit in the shower in the morning.

The property also has covered parking. It's about a 30-45 minute cab ride to Hamburg Airport, which typically costs around €30-40.

I noticed quite a bit of graffiti all around Hamburg, and my German hosts seemed quite concerned about street crime. They said they didn't feel it was safe to walk in the area around my hotel. But, I don't know the actual incidence of crime in Hamburg as a whole, or the area surrounding the hotel, in particular. Coming from Los Angeles, it didn't look all that rough to me.

  • Stayed: June 2018, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2018

very nice hotel: everything was clean, friendly staff, fast check in, outstanding breakfast, the bed was a dream, fast wifi

the location of the hotel is not that pretty and it's a bit outside of Hamburg - but you are very fast on the A1 (real close) and the local bus stops directly in front of the hotel

If you judge this hotel by the surroundings and the first look outside, you'll do a big mistake

  • Stayed: June 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank jcpuls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2018

we came back because we missed the hotel restaurant after a long drive from Sweden and have a good night sleep, perfect combination of good sleep and excellent food and now it is non smoking, thank you , that is why we stopped sleeping there before because 2 nd floor was smoking

  • Stayed: May 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Ursa15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

The hotel is expensive, but it's not worth. There is no comfort. The staff also is not active to listen to a request made. Very small spa area. We had a double room: but they gave us two single beds. Very horrible service.

Stayed: March 2018
Thank Namrata27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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