We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
SIDE Design Hotel Hamburg
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
  • Free Wifi
Hotel Alameda(Hamburg)
View Hotel
  • Free Wifi
View Hotel
  • Free Wifi
  • Pool
View Hotel
Certificate of Excellence
  • Free Wifi
  • Restaurant
View Hotel
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Baseler Hof(Hamburg)
View Hotel
Certificate of Excellence
  • Free Wifi
  • Restaurant
View Hotel
Certificate of Excellence
  • Free Wifi
  • Restaurant
View Hotel
Certificate of Excellence
  • Restaurant
  • Room Service
View Hotel
  • Free Wifi
  • Restaurant
View Hotel
Certificate of Excellence
  • Free Wifi
  • Restaurant
Reviews (1 913)
Filter reviews
1 913 results
Traveller rating
937
604
257
79
36
Traveller type
Time of year
LanguageAll languages
More languages
937
604
257
79
36
Show reviews that mention
All reviewslight switchesnespresso machinespa areanice hotelbusiness tripmodern stylesteam roomper daycentral locationcomfortable roomsbreakfast buffet isnice breakfastgreat roompublic transportmeateryeurobasement
FilterAll languages
Updating list...
2 - 7 of 1 913 reviews
Reviewed 16 March 2018 via mobile

The hotel is beautiful inside and the rooms are light and welcoming. The breakfast is really good! Also, the staff are all very helpful with everything you might need. The placement of the hotel could not be better.
I will highly recommend!

Stayed: October 2017, travelled with friends
Thank Camilla S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AEOHH, Manager at SIDE Design Hotel Hamburg, responded to this reviewResponded 3 weeks ago

Dear Camilla S,

Thank you very much for taking the time to provide us and the community with your extremely positive review.
SIne you stayed with us, we renovated in all areas of the hotel and can't wait to have you back with us and experience the new product.

Wishing you a great day and see you soon.

Regards,

Alex Obertop
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2018

Over priced, no tea and coffee facilities in room. When asked for English tea, we were given fruit teas, when asked asked we didn't get what we wanted and took 45 minutes for the room service. The jacuzzi was cold.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank hayleyg2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AEOHH, Manager at SIDE Design Hotel Hamburg, responded to this reviewResponded 11 January 2018

Dear hayleyg2018,

Thank you very much for staying with us and leaving us your feedback.

I apologize for the service mistakes experienced and would like to offer you to contact me personally so we can exchange more details.

Please contact me at a.obertop(at)side-hamburg.de

Regards,

Alex Obertop
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2018

Overall we think it is a good hotel. But currently not in it's best shape.
The room are nicely furnished but a everything is a bit worn out. The safe in our room didn't work, the lightning system is not logic.
Spa / Gym - needs an overall renovation, incl. gym equipment.
Pool area needs some guidelines, telling people dos and don'ts.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank DMS1995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AEOHH, Manager at SIDE Design Hotel Hamburg, responded to this reviewResponded 11 January 2018

Dear DMS1995,

Thank you very much for staying with us and providing us with valuable feedback.

As we are currently closed for our major renovation, I am sure you will find a wonderful new product with our excellent service focus when we reopen late March 2018.

I apologize for us not meeting your expectations completely, however are sure we will the next time you visit us.

Regards,

Alex Obertop
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2018

The hotel is located close to most of the good shopping areas in Hamburg.
It's a design hotel, but the design seem overly simplified and somewhat dated. The rooms looks a bit used and the toilet design is just weird. Our room had a bathtub which was nice, however i would have preferred that the shower was not in the bathtub itself but maybe that's just nitpicking.

The beds are so hard that you could just aswell sleep on the floor instead. The pillows are two so we got some extra, but the either way it's hard to get a good nights sleep on those hard beds. I have never experienced something like this in any other hotel. I can see on other reviews that we are not the only ones seeing this, so I think it's general for the hotel.

We got a room with a city view...which supposedly mean a view into another building across the road...not worth the extra money

There is a very nice spa area in the basement with a pool, sauna and steamroom. There is altso a jacuzzi...however this is the same temperature as the pool which makes no sense. So it's more like a very small pool with bubbles.

The breakfast is ok aswell, but way to pricey for what you get. It's standard hotel breakfast I would say.

The bar is good and has a nice drinks card

The service is also good and friendly and helped us book taxis and offered umbreallas in the rain.

All in all I expected better for a 5* hotel but the location and spa is nice - but if the don't upgrade the beds I'm never going back

  • Stayed: December 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank runekjensen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AEOHH, Manager at SIDE Design Hotel Hamburg, responded to this reviewResponded 3 January 2018

Dear runekjensen,

Thank you very much for your feedback as well as choosing our hotel for your Hamburg visit.

I am excited to inform you, that we are closing today to start our extensive modernization. We will be replacing all loose pieces of furniture, new beds, upgraded bathrooms as well as creating 20 shower only rooms.

We can't wait to show you and have you experience our wonderful new product by the end of March. Keep an eye on our progress through Facebook.

Sincere regards,

Alex Obertop
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2017 via mobile

Nicely designed hotel with nice common areas and good service. Rooms are over designed though and a bit worn ... bed was the worst I have had in a long time. Cheap mattress and bedding also felt cheap....

Stayed: December 2017, travelled as a couple
Thank Klaus A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AEOHH, Manager at SIDE Design Hotel Hamburg, responded to this reviewResponded 31 December 2017

Dear Klaus A,

Thank you very much for staying with us recently. Your feedback is very important to us and we have taken steps already to improve the quality of our rooms and beds.

As of January 3rd 2018 we will be closing for a 3 months renovation to better match the wishes and needs of our guests.

We are very much looking forward to welcoming you back with us after our renovation in April.

Regards,

Alex Obertop
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews