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All reviewskosher breakfastkadewe department storeshopping areaaround the cornerexcellent locationmini barbusiness triphotel restaurantbusiness hotelzoo stationsuperior roomquiet roomchristmas marketperfect hotelper dayfew minutes walkpublic transportation
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Reviewed 28 June 2018 via mobile

I’ve just stayed here for 3 nights for a business trip.

It’s a quick 20 min taxi ride from the TXL airport. Room was a long walk from the elevator. Comfortable bed with a clean & modern bathroom. They had lots of meeting rooms and good event spaces for our business conference event. I needed a document scanned and it wasn’t working in the lobby business centre, the front desk was very helpful with scanning it from their own office.

The location is fantastic, literally steps to the main shopping street and restaurants. Great for a quick walk if you are short on time.

My only complaint was that the hotel lobby bar closed at 12:30am. This is much too early, even for a weeknight given that we were hosting 150+ customers. Management should anticipate big group bookings and maintain some flexibility where it makes sense so as not to disappoint hotel guests. Food was okay, nothing spectacular.

Stayed: June 2018, travelled on business
Thank carole219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gregor_Linhart, Manager at Hotel Crowne Plaza Berlin City Centre, responded to this reviewResponded 5 July 2018

Dear carole219, it was a pleasure being your host. We will think about and discuss your hint concerning our bar opening hours, thanks for advising!
I am looking forward to your next stay already, just bear in mind to always book directly with the hotel or on our homepage, in order to get the best possible deal!

Kind regards and again thank you for staying with us,

Gregor Linhart
Crowne Plaza Berlin City Centre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2018

We stayed for 1 night in this hotel. The location is very good, close to main areas which have many restaurants and shopping center but not in crowded area so it was pretty quiet hotel. Our check in process was quick and simple, and the staff were also kind. The rooms were nice, clean and tidy. We were also get an adjoining rooms based on our request on our reservation. The breakfast were good with pretty wide of selections and they had a very nice soft boiled eggs. It was so crowded when we had our breakfast and all staff are very busy so it was quite tough to get their attention for cleaning up table.

  • Stayed: June 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank G_Sitepu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gregor_Linhart, Manager at Hotel Crowne Plaza Berlin City Centre, responded to this reviewResponded 5 July 2018

Dear G_Sitepu,
Thanks for staying with us and for this nice review.
Looking forward to be welcoming you soon again.

Kind regards from Berlin and on behalf of the entire Crowne Plaza Berlin City Centre team.

Gregor Linhart

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Reviewed 26 June 2018

Spent a few nights in Berlin partly for work and then 2 days of tourism. The hotel is in a quite commercial zone but inside it is very quiet (my room faced the back of the building and not the street). It feels like an oasis when you walk in from the street. Well communicated to the metro/subway
Check in and check out was efficient. Important aspect for me!
Rooms are slightly on the small side. Mostly the bathroom. But fully adequate. Internet is good, which is not always true in Europe. Room cleaning was efficient and prompt.
Breakfast is quite good. Really the typical things but very good fruit and yogurt. Maybe I will encourage them to put a few more pastries and better quality. They felt a bit soggy. Maybe my major issue is with breakfast. The hotel has many rooms and breakfast room was really really busy all the time. Even more encouraged to add another coffee machine in each breakfast room. I even gave up once because of the lineup.
Close to the Tiergarten for good morning runs

  • Stayed: June 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank brozas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gregor_Linhart, Manager at Hotel Crowne Plaza Berlin City Centre, responded to this reviewResponded 5 July 2018

Dear brozas, it was a pleasure being your host - glad to read that you did not only enjoy our super-central location, but also our services. We will discuss your proposal, let's see what lour chef can do for some more breakfast variety. Thanks for advising!

I am looking forward to your next stay already, just bear in mind to always book directly with the hotel or on our homepage, in order to get the best possible deal!

Kind regards and again thank you for staying with us,


Gregor Linhart
Crowne Plaza Berlin City Centre

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Reviewed 25 June 2018 via mobile

Hotel was lovely and in a good location for us to explore the city. Breakfast was great value and the fitness and wellbeing centre was calm and relaxing. However, we were asked to provide a credit card as a 600 euro security deposit when we arrived and were promised that if there were no extras it would be returned on check-out. On check-out, we had no additional costs and we were then told it should be returned to the card in 2-3 days as it was in a holding account. Despite being home for over a week and calling the hotel twice, the money still hasn’t come back to the bank account. On both telephone calls we were told this was in progress but on calling the bank today we were informed that this wasn’t the case. Poor show which has tainted an otherwise great visit to A wonderful city.

Stayed: June 2018, travelled with friends
Thank Lesley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gregor_Linhart, Manager at Hotel Crowne Plaza Berlin City Centre, responded to this reviewResponded 28 June 2018

Dear Lesley S,
Thank you for your feedback, also on this way.
We can not influence or accelerate the processes of the credit card payment service provider.

Of course, we would like to apologize again for these delays that can not be influenced by us.

Thanks for your understanding and patience and see you soon again.

Greetings from Berlin

Gregor Linhart
Crowne Plaza Berlin City Centre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2018 via mobile

We wanted a couple of nights of hotel luxury before hitting our Airbnb appartment. I realized that even the hotels with pools seemed to charge extra to use the spa facilities and some of them even said that their pools were not always open. I felt lucky to find this hitel. The price seemed reasonable for the area and included access to the gym, pool and sauna and we had breakfast also. Walking distance to the park with its cafe and to shopping centres. The bedroom was spotless and nicely furnished and staff at breakfast and at reception were pleasant. Our room was ready early which was great. Breakfast can be eaten inside or outside and there was a good variety too. We were on level 5, the quiet floor. It certainly was quiet despite the busy location. Very convenient to public transport too.

Stayed: June 2018, travelled as a couple
Thank katharine l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gregor_Linhart, Manager at Hotel Crowne Plaza Berlin City Centre, responded to this reviewResponded 5 July 2018

Your review is highly appreciated by all of us, dear Katharine l!
It is always great to hear that evereything during your stay matched your expectations.

It was a pleasure being your host and we can't wait to welcoming you back to the Crowne Plaza Berlin City Centre!

Kind regards from Berlin

Gregor Linhart
Crowne Plaza Berlin City Centre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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