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Peter Tuerk
South Africa

Super star Lara

Review of Nhow Berlin
5.0 of 5 bubblesReviewed 4 weeks agovia mobile
Great hotel.
The nice thing about it even if there is an event as there was one evening I stayed the rooms are well separated and it's quiet.
Special note , staff were all great.
BUT one massive compliment has to go to Lara on the front desk.
Damn if one employee can make a difference she can.
Always bubbly with a smile and willing to help and go thr extra mike.
She even booked a Bolt under her name to help me.
She is a massive gem.
Used the gym and sauna.
Gym sure like all hotel gyms could do with a few extra basic pieces of gear that really don't cost much to make a massive improvement in the weights section.
I only stay in hotels where I can get a workout in before work
Spa as in sauna fantastic.
Breakfast fantastic
Vibe fantastic.
BERLIN you rock
Date of stay: May 2024
Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria Adami, Guest Services / Front Office at Nhow Berlin, responded to this review
Responded 4 weeks ago
Dear Peter,
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey and staying at the nhow Berlin.
We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.
Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
Best wishes,
Marven Joe Franzus
Guest Relations Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 24 April 2024

I received a complimentary room upgrade, so I was super delighted with this. Made me feel welcome. Thank you, guest relations team 💜
Was missing a bit of lobby coziness though; there was like a stage with armchairs but not the proper area where you can chill

Date of stay: April 2024
Trip type: Travelled on business
Thank liliamango
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria Adami, Guest Services / Front Office at Nhow Berlin, responded to this reviewResponded 30 April 2024

Dear Liliamango,
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey and staying at the nhow Berlin.
We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback and the constructive critic has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.
Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
Best wishes,
Marven Joe Franzus
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2024

Excellent hotel! We loved the atmosphere and vibe of the hotel. Bed was so comfortable, we stayed in a junior suite, it was spacious and the bathroom was also massive! The staff were friendly and informative, we really enjoyed our stay. There is an Italian restaurant near by that is definitely worth a visit. The hotel is within walking distance to the train station that runs directly from the airport for 4 euros.

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Davina G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria Adami, Guest Services / Front Office at Nhow Berlin, responded to this reviewResponded 30 April 2024

Dear Davina,
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey and staying at the nhow Berlin.
We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.
Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
Best wishes,
Marven Joe Franzus
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2024

A very nice different then others hotel, a lot of color and art, making it fun to stay. Very good breakfast

Date of stay: April 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank Bianca V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria Adami, Guest Services / Front Office at Nhow Berlin, responded to this reviewResponded 19 April 2024

Dear Bianca,
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey and staying at the nhow Berlin.
We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.
Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
Best wishes,
Marven Joe Franzus
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2024

Good music, tasty cocktails and an amazing service! Our night at the Nhow Berlin was wonderful. We had the chance to experience some of the new summer cocktails and we were really impressed. Looking forward to our next night at the Nhow Berlin!

Date of stay: April 2024
Trip type: Travelled with friends
Thank Ben L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria Adami, Guest Services / Front Office at Nhow Berlin, responded to this reviewResponded 5 April 2024

Dear Ben,
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey and staying at the nhow Berlin.
We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.
Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
Best wishes,
Marven Joe Franzus
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2024

Even for people who have not booked an overnight stay, this is a great place on the Spree to enjoy a drink and look out over the Spree.
The staff are really great. When the "chef de rang" put on an Easter costume on Easter Sunday and handed out Easter eggs with great surprises, I was completely thrilled.
It's my favorite place in Berlin...When I have visitors from all over the world, I always like to go there and enjoy the location....Perfect!!!

Date of stay: March 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Susanne F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria Adami, Guest Services / Front Office at Nhow Berlin, responded to this reviewResponded 3 April 2024

Dear Susanne,
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey and staying at the nhow Berlin.
We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.
Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
Best wishes,
Marven Joe Franzus
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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