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Motel One Freiburg
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Reviews (76)
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All reviewsrooms are smallcomfortable bedsgreat locationtrain stationlaptopwifireceptionfreiburg
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1 - 6 of 76 reviews
Reviewed 3 weeks ago

Is a good big hotel. A bit impersonal. Our room was very small but nice and confortable. The hotel lounge is beautiful and cozy. Very good position. Big and good breakfast. There's no a hotel parking.
(please make it possible to change the tv language :)

  • Stayed: March 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Diana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick T, Manager at Motel One Freiburg, responded to this reviewResponded 3 weeks ago

Dear Diana,
Thank you very much for your feedback!
For your next stay we kindly recommend you to reserve a parking slot in our parking garage for 15,00 € per night.
We hope to welcome you back again in our hotel soon.
Kind regards
Patrick Thoma
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Perfect for a weekend stay, rooms were clean, staff was nice and helpful. The rooms are small but quality / price matches fine. The beds were very comfortable. Would recommend. Tip : they have a car park but it’s small. Mention when you book you would like a space or there won’t be one free upon arrival.

Stayed: March 2018, travelled with friends
Thank Narcy-Chick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick T, Manager at Motel One Freiburg, responded to this reviewResponded 3 weeks ago

Dear Narcy-Chick,
Thank you very much for your positive feedback!
We hope to welcome you back again in our hotel soon.
Kind regards
Patrick Thoma
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2018 via mobile

I had a chance to stay at the brand new Motel One during a company meeting in Freiburg. I never stayed at this chain so I was very excited to try it out. The hotel is located next to the main pedestrian street in downtown Freiburg. It is a 15 minutes walk from the train station and easily accessible. The staff at check in was very friendly and efficient and explained everything in a couple of minutes. The rooms are small but big enough for one person or a couple. There are no closets and drawers but some space to hang clothes. This is the part I didn't like so most of my clothes stayed in the suitcase. I could hang my suit and shirts though which is important when on a business trip. The bathroom is also very small and has a great shower. The towels provided are of exceptional quality. The bed is enough for one person but rather small for two. It is of very high quality and I had a great sleep. There is also a small desk which can be used for work and a huge lcd tv with lots of channels. The wifi is one of the best I have had in a hotel. There is also a safe deposit box big enough to store a laptop. There is no fridge or mini bar in the room. The breakfast is served in the lobby lounge and is quite good. The lounge is a bar in the evening and the people working there are amazing. So much for motivation and loving their jobs. I really enjoyed my stay and will try out other Motel Ones when having the opportunity.

Stayed: January 2018, travelled on business
Thank Aleksandar G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick T, Manager at Motel One Freiburg, responded to this reviewResponded 5 February 2018

Dear Aleksandar,
Thank you very much for taking the time to share your feedback. We’re happy that we could convince you with our new hotel and our concept.
We hope to welcome you back soon!
Kind regards
Patrick Thoma
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2018

I had booked this hotel because of my excellent experience in Motel One at Edinburgh. I was disappointed. The rooms in this one are extremely small. In addition to being small, there are no shelves beside the bed. On one side of the bed was a small wooden ledge. This meant that whatever was kept there ended up falling on the floor at some point. This is something to do with how the rooms have been designed. They are just meant to look pretty, not really be usable. The worst part is how stuffy our room was. We decreased the temperature from 20 to 10 degree c and there was no change at all. Fortunately, there was a big window, so we kept the window open in order to bring the temperature down. This was really odd considering that we stayed there in the first week of January and it was quite cold outside. Also, our booking from Hotels.com was for a king size bed, but the one given to us was one with a double/queen size. As it was sufficient for 2 people, we decided not to pursue this. The last thing that felt odd is that on the day we were leaving we found white slipper marks all over the bathroom floor possibly caused during housekeeping. As we were not planning to use the shower again, we left it as is.
This being said the room was clean and has a safe, the people at the counter were very courteous and helpful. The check out process was extremely quick as we could just drop our keys and leave.The hotel is located very close to the main shopping street and is a 10 minute walk from the train station.

Room Tip: Rooms where ACs work
  • Stayed: January 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Shrubabati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick T, Manager at Motel One Freiburg, responded to this reviewResponded 9 January 2018

Dear Shrubabati,
Thank you very much for your feedback!
We hope to welcome you back again in our hotel soon.
Kind regards
Patrick Thoma
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2018 via mobile

MotelOne is my favorite hotel network, but this hotel is not perfect. The hotel is new-styled, but has ugly pillows, very high temperature in the room, if you open the window you hear noise from nearest building process. The parking cost more then published on the web site (18,4 euro per night). Maybe it is niggles ))

Stayed: January 2018, travelled as a couple
1  Thank MaksimSh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick T, Manager at Motel One Freiburg, responded to this reviewResponded 6 January 2018

Dear MaksimSH,

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Sincerely
Patrick Thoma
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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