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1 - 6 of 224 reviews
Reviewed 25 February 2019

We found this hotel via Deindeal.ch. Staff was friendly, new accomodation, en-suite room with basic kitchen amenities. Breakfast was fine - nothing really special. Internet access was good. Location is 10 minute walk from city center.

Date of stay: February 2019
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank KF0x
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BATSCHARI76530, Manager at Vienna Townhouse Batschari, responded to this reviewResponded 28 February 2019

Dear Guest,
thank you for your good feedback, we are looking forward to welcome you again in the arcona LIVING Batschari8
With best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2018 via mobile

The check in was quick and easy and the apartment room was big and airy. All the facilities and decor were modern. The breakfast buffet had a good selection to choose from. The location was great and it was very good value for money. A lovely surprise as I wasn’t expecting such a lovely apartment. Ample parking opportunities too. A good place to stay to visit Baden Baden.

Date of stay: August 2018
Trip type: Travelled with family
1  Thank Dori2000
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BATSCHARI76530, Leiter Front Office at Vienna Townhouse Batschari, responded to this reviewResponded 30 August 2018

Dear Guest,

thank you for your exzellent Feedback. We are looking Forward to welcome you again in the arcona LIVING Batschari8.
With best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2018 via mobile

We Stayed in a big room with triple sharing. Very comfortable room size. Very good toilet size. Neat and clean property. Nice people. A little away from the main centre but close to the station. The bus stop is right down the road. Can go around the whole place by bus

Date of stay: July 2018
Trip type: Travelled with family
Thank RadhikaK
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BATSCHARI76530, Leiter Front Office at Vienna Townhouse Batschari, responded to this reviewResponded 2 August 2018

Dear Guest, thank you for your excellent Feedback. We are looking Forward to welcome you again in the arcona LIVING Batschari8
with best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2018

Excellent location to Centrum and HBF. Entire staff was over accommodating and ever friendly as well as helpful in making all travel plans. Rooms are very large and extremely clean. Highly recommend this property. Bus stop is very, very close as well to get you every where you need to go if you don't want to walk.

Room tip: We stayed on level 2, was quiet and away from the street.
Date of stay: July 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank G1796MRjameso
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BATSCHARI76530, Leiter Front Office at Vienna Townhouse Batschari, responded to this reviewResponded 2 August 2018

Dear James, thank you for your excellent feedbach. We are looking fporward to welcome you again in the arcona LIVING Batschari.
with best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2018 via mobile

First impression is very good. Old beautiful building, which you can see from the pictures.
The receptionists are all friendly. Parking places need to be reserved in advance and cost around 11€ per night.
When we checked in the first problem occurred: a second room card was not possible as they were short in room cards. What?!? Then the name of my boyfriend was spelled wrongly although he has spelled it over the phone.
Our „small“ suite was in the second floor.
The next annoying thing is: the access to the rooms happens over kind of a balcony floor (see picture) and the glass doors which look like the door to your garden is the Laubengänge to your room. Means the people who pass by your room on their way can always look inside your room. Very annoying, as this is the only light source for your living-room. The furniture is quite old and the room itself is in some location partially fixed (see pics)

I have no idea who would construct a shower like this (see pic). After showering half of the water will be on the floor!

There is a sink and a small fridge in the room. A coffee Maschine and a water heater.
The room service was very nice. We had still two towels and they additionally provided another set without us asking. The breakfast is average while the service downstairs is also very nice. We haven’t used sauna and fitnessroom but this is additionally charged.
To the city centre you walk around 15-20min.
So all in all I would say not worth the price they charge.

Date of stay: July 2018
Trip type: Travelled as a couple
Thank Fanny Z
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BATSCHARI76530, Leiter Front Office at Vienna Townhouse Batschari, responded to this reviewResponded 10 July 2018

Dear Mrs. Fanny Z.,

We would like to thank you for your expressed criticism during your stay with us, in particular, however, we apologize for the inconvenience.
More importantly, we thank you for choosing to give us another chance.

It is very important for us to pick up on your criticisms in order to constantly improve and to meet our guest’s expectations.

We apologize for the inconvenience during your stay. We still would be very proud to service and welcome you soon once again as guests in our home.
With best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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