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All reviews the underground car park previous experience public transport clean rooms budget hotel decent size pleasant hotel the ground floor the air conditioning staff were very helpful comfortable bed twisty cemetery parking city centre ramp
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Reviewed 2 October 2018

Campanile could teach certain UK budget chains a thing or two about what is required in a low cost hotel and what isn't. It was picked as an easy to get to (10 minute) drive from the airport after a late flight and didn't disappoint. We even dined in the restaurant because we were so tired and it was absolutely fine.
If you judge it by expectation, it met or exceeded it on every level.

TIP: If arriving by car and the surface car park is full there is an underground car park but press the button near the top of the ramp to gain access - its not very obvious at night and once down at the gate its a fun hill start in reverse around a tight bend to get back up when you find there is no access without pressing that button!

Date of stay: September 2018
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank DINERMIGHT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederic H, Gérant at Campanile Nantes Centre - Saint Jacques, responded to this reviewResponded 8 October 2018

Dear traveler, We regret not being able to fully meet your expectations.Any team Campanile Nantes Centre St Jacques is at your service for another trip to Nantes. Thank you again for your very constructive comments.
Have a good day.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2018

Excellent underground car park. Good sized rooms. Good bar and in house restaurant, so no need to go in search of food after a long day motorcycling. Good location, easy to find and easy to get going again in the morning.

Room tip: Higher floors are quieter
Date of stay: September 2018
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
Thank guylungmuss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederic H, Gérant at Campanile Nantes Centre - Saint Jacques, responded to this reviewResponded 21 September 2018

Thank you very much for your comment. All the team of Campanile is happy to have received you. See you soon in Nantes!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2018

Stayed here overnight prior to catching a flight out of Nantes Atlantique. Three adults and two children in two rooms. Although very competitive on price via Expedia the room and facilities were very good for a Campanile although our previous experience was some time ago. As hoped the position was perfect for seeing a bit of Nantes in the short time we had, via the Busway.

Staff were efficient and pleasant. The air conditioning was effective.

We are now considering a longer stay to see Nantes properly.

The only improvement I could suggest is to adjust the timing on the gate for the underground car park. Having asked to enter on the speakerphone, you need to be very quick on the twisty down-ramp or the gate is closed before you get to it!

Date of stay: September 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Thomas H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederic H, Gérant at Campanile Nantes Centre - Saint Jacques, responded to this reviewResponded 5 September 2018

Dear traveler , thank you for taking the time to give us your opinion about your stay in our hotel.
We regret not being able to fully meet your expectations.
Always concerned about the well -being of our clients, we send our review at the diferent teams. Any team Campanile Nantes Centre St Jacques is at your service for another trip to Nantes.
Thank you again for your very constructive comments.
Have a good day.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2018

I stayed 2 nights at this hotel, finding it easily from the train station by bicycle. The building looks modern, but bland from the outside.
The reception area was clean & tidy, with English speaking staff available. There were lifts up to all floors. I was able to get my room quickly & was given the Wi-Fi code without asking. I was also able to secure my bicycle in the car park,
The room had a/c & was a reasonable size with a comfortable bed. The a/c worked well given the high ambient temperatures during my stay.There were a choice of pillows provided. The kettle with tea/coffee & biscuits was a nice touch. The well lit bathroom was larger than I expected, with a "walk-in" shower. There were plenty of towels too. These were all the plus points of my stay.
Now for the negatives. The restaurant was rather poorly organised. I felt staff could have explained things better before food was ordered. I ended up ordering the buffet meal on both evenings during my stay. The choice of meat & vegetable options was good though.
Breakfast again was badly managed. I had to ask for plates & cutlery as none were available. Some foods & drinks were not replenished quickly enough, as the few waitresses could not cope with the influx of guests. All the usual breakfast choices were available & were good quality.
Overall, the hotel was satisfactory. I would go back again as the rooms are of a high standard, However, I would expect management to sort out the issues with dining at this hotel immediately.

Room tip: ask for a room at the back of the hotel - it's quieter.
Date of stay: July 2018
  • Trip type: Travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank girondin09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederic H, Gérant at Campanile Nantes Centre - Saint Jacques, responded to this reviewResponded 28 August 2018

Dear traveler , thank you for taking the time to give us your opinion about your stay in our hotel.
We regret not being able to fully meet your expectations.
Always concerned about the well -being of our clients, we send our review at the diferent teams. Any team Campanile Nantes Centre St Jacques is at your service for another trip to Nantes.
Thank you again for your very constructive comments.
Have a good day.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2018 via mobile

Very pleasant hotel good underground parking, good buffet food with the exception of a beautifully cooked steak on our last evening, staff exceptionally friendly with very good English. The only complaint we had was that we were in a disabled room the bathroom was a wet room and the drainage was not so good so the floor was always wet. Is in walking distance to a few attractions but if needed the bus service is extremely good. All in all had a good 3 night stay and would certainly use it again.

Date of stay: August 2018
Trip type: Travelled as a couple
Thank N3008FOjohnb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederic H, Gérant at Campanile Nantes Centre - Saint Jacques, responded to this reviewResponded 22 August 2018

Thank you for your comment John. All the team of Campanile is happy to have received you. Have a nice day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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