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3 - 8 of 211 reviews
Reviewed 16 July 2018

Good location, within walking distance of the center of the city. Extremely friendly and helpful staff. Parking is easy and available in the back. My main problem: no air conditioning and not even ventilation in the rooms. We were told that it is rarely too warm in Caen, so it may be that we were particularly unlucky. Still, the room was uncomfortably hot and humid, with little relief during the night, even with all windows open, because there was no way to make the air circulate. Breakfast was excellent, but is not included in the price. This quaint little hotel is one that deserves your patronage, but not during the height of the summer heat.

Date of stay: July 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank heremans1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 10 February 2018

The morning hostess is beyond kind. So welcoming and extremely helpful. Our only regret is that we stayed at her hotel for only one night. The breakfast was so pleasant but it was her over and above expectations assistance that made us feel so welcome. Thank you for such great service

Date of stay: February 2018
Trip type: Travelled as a couple
Thank yummyfooder
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 19 March 2017

We stopped here for a one night stop over and had a gteat stay. Staff very friendly especially as we had arrived first thing in the morning for that evening. They let us get parked and drop in our stuff. Also gave useful advice on where to eat and what to do.
Room was stamdard size for the price, recently decorated and ensuite modern fitted out to good standard.
The Bristol is well placed for a walking base around Caen and excellent value for the money.

Thank NewRockCecil
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 6 November 2016

Tried to book in here, and it was made very clear that our business was not wanted. Right on the street with some parking behind, but the building looks like a conrete box, not at all attractive. Quite close to the river and some of the commercies.

Date of stay: November 2016
  • Trip type: Travelled as a couple
    • Service
1  Thank TravelTrax1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelBristolCaen, Propriétaire at Hotel Bristol, responded to this reviewResponded 14 November 2016

Your comment surprised us and as we did not understand about what it was, so we did some research.
In fact, we quickly understood that during your stay at Hôtel de France, they addressed you in our Hôtel for a request in May 2017 for a group of cyclists.
To be sure, we asked Hotel de France with which we work regularly and this has indeed been confirmed. All the more so with the same name and at the same date you left about them a very nice comment .

We understand even less this comment, that as your arrival at the Hotel where I was actually present with a receptionist, I informed you that the less capacity of the establishment would not allow us to take your request because we already have theater groups that are present every year in may.
However we have given you a welcome guide and indicated hotels which have higher capacity and could be accommodating you.
So I can say that you have been received with a very professional and courteous welcome.

You will understand our astonishment when reading your comments especially when you speak of "unaccomodating owner".
Moreover, you describe a neighborhood unwelcoming and not at all attractive. Unfortunately for us as for 80 % of the city, these are part of post-war reconstruction with for most actually concrete box buildings.
So I am surprised that if this neighborhood did not suit you, you nevertheless came to solicit us.

To finish and for intormation, in our hôtel, it is not usual to badly receive customers as witnessed by the many opinions left by customers. The reception is one of our strongest points for all the staff of Hôtel Bristol.
Yolande Le Roy
Propriétaire de l’Hôtel Bristol

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2016

Very convenient location (walk to train/bus station; near many good restaurants). Hotel was clean and comfortable. Nice breakfast at reasonable cost. We didn't mind the small size of the hotel itself, the room, or the bathroom. We were on the go, so didn't need a lot of extra space. Best of all, the staff was extremely friendly and helpful. We had a small first aid issue and a cell phone issue, and the staff helped us with both. We were treated with humanity, professionalism, and genuine kindness. We recommend this hotel highly.

Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Nola5921
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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