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All reviews train station catch an early rooms are small recommend this hotel minute walk tourist shops the location is perfect would definitely stay here again balcony overlooking reception desk hotel is clean an excellent hotel one night stay within easy walking distance old world charm nice room stayed nights
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Reviewed 19 May 2018 via mobile

Lourdes France is a beautiful city . This Hotel has grace and style and true French Hospitality. Don’t let the “Best Western” part of there name keep you away. Location is near the train station easy you can walk with your bags ! It is close enough to The Cathedral and baths but away from the tourist shops. Shops are typical
Tourist shops but hunt for the speciality hand blown glass jewelry shop.

Stayed: May 2018, travelled with friends
Thank lalamoose64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-cmanager, General Manager at Best Western Hotel BeauSejour Lourdes, responded to this reviewResponded 23 May 2018

Dear Guest,

Thank you for this positive feedback.

It's rewarding to read that you liked the design of our hotel located in a beautiful surrounding.

Thanks for mentioning our proximity to tourists sites, transport access and shops.

We value your mention of the quality of our service.

We look forward to seeing you again.

Kind regards,
M. Martin, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

I had the possibility to stay one night at this hotel, just before Easter.
The location is perfect if you arrive by car or by train as just opposite the station.
Hotel provided with a parking lot.
The size of the room is quite small and the bathroom very tiny... this is the negative aspect. Breakfast was not included (12 Euro per person).
But it's a nice and clean hotel and if i go back to Lourdes i will go back to this one.

Room Tip: Ask for a room placed on the back of the hotel, towards the town (not one in front of the station), but mainly for the nice view.
  • Stayed: March 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Mascigab13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-cmanager, General Manager at Best Western Hotel BeauSejour Lourdes, responded to this reviewResponded 6 April 2018

Dear Guest,

Thanks for sharing the experience of your enjoyable stay with us.

Hotel Best Western Beauséjour Lourdes dwells a convenient base to explore the city with its location in the heart of the lively centre of Lourdes, a few steps from the train station and not too far from the holy sanctuaries.

We offer a wide selection of room categories of different sizes ranging from a single room to a double comfort room. Please don't hesitate to let us know your preference next time. Our tasty breakfast is a full buffet that caters to everyone's tastes at only 12 €.

We really appreciate you feedback about the cleanliness and free parking.

We would love to count you among us once again for another great experience in Lourdes.

With renewed thanks,
M. Martin, General manager

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Reviewed 3 January 2018 via mobile

My boyfriend & I stayed here for a long weekend for my Birthday in Dec 2017. This hotel is just five minutes walk to the Holy Grotto & is very close to local amenities, shops, bars & restaurants. A very modern & very clean hotel. Our room had a private roof terrace & had a very comfortable double bed which was perfect for a good nights rest after a day of walking & siightseeing. Also had a flat screen tv & tea & coffee facilities in the room. Would recommed this hotel & would stay the again.

Stayed: December 2017, travelled as a couple
Thank Lorraine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-cmanager, General Manager at Best Western Hotel BeauSejour Lourdes, responded to this reviewResponded 6 January 2018

Dear Lorraine,

Thank you for your review of your recent stay at Best Western Beauséjour Lourdes,

We are delighted that you had a positive experience at our three-star hotel. Thank you for choosing us as the venue for your special birthday celebration.

We are glad that our prime location, just 10 minutes on foot from The Sanctuary Crypt was convenient for you.

We appreciate your positive feedback about the hotel cleanliness and modernity.

Thank you for complimenting your private roof terrace, comfortable bed and room amenities.

Your recommendation is highly valued. It is kind of you to let us know that you plan to return. Your loyalty is greatly appreciated.

We are very much looking forward to welcoming you back in the future.

With best wishes,
M. Martin, General manager

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Reviewed 28 December 2017 via mobile

Good value for money and surprisingly a very cute hotel, exceeded expectations. We enjoyed their breakfast and dinner. Quality food. Conveniently located across the train station. As we had to catch an early train, lucky there was a coffee shop (good priced too) adjacent to the station. Couldn't have picked a better hotel in Lourdes.

Stayed: December 2017, travelled with family
Thank EmilyO71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-cmanager, General Manager at Best Western Hotel BeauSejour Lourdes, responded to this reviewResponded 30 December 2017

Dear Emily,

We warmly thank you for your nice review regarding your stay at Best Western Beauséjour hotel, in Lourdes.

We rejoice to know that you valued our convenient location in the center of Lourdes, at few steps away from the train station.

It’s also great to know that our hotel met your expectations and that you were satisfied by our value for money.

Thanks for pointing out the good quality of our breakfast and dinner; we are glad you enjoyed the food we served.

We all look forward to the pleasure of seeing you again in the near future.

Kind regards,
M. Martin, General manager

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Reviewed 27 November 2017

The hotel is quiet and well located with a large parking and a direct access to the railways station and the Grotto. The service is excellent and the room comfortable but in need of refurbishment, which is what we were told by the Manager they are planning to do this year. Then this will be absolutely perfect for us as we enjoy our stay at this Hotel every time to go back to Lourdes.
See you hopefully next year.

Room Tip: Room on the back, facing the mountains
  • Stayed: November 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank jmLondon845
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-cmanager, General Manager at Best Western Hotel BeauSejour Lourdes, responded to this reviewResponded 28 November 2017

Dear Guest,

Thanks for this summary regarding your time at Best Western Beauséjour Lourdes hotel.

We thank you too for your loyalty. It delights us to hear that you appreciated our location in the heart of the lively centre of Lourdes, a few steps from the holy sanctuaries and the train station.
Thanks for alluding to the good service delivered, tranquillity and comfort. Indeed, we intend to renovate completely and reorganise some of our rooms. We care about our guests' comfort.

We are thrilled you enjoyed the view onto the Pyrenees.

We would be pleased to welcome you again.

Yours sincerely,
M. Martin, General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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