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Reviews (130)
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Reviewed 4 May 2018

I stayed here for 2 nights in April. The hotel is located just off the Place Thiers, right in front of the train station. My only complaint is that the signage is not too clear, as I actually walked right past the place. The hotel is located in what appears to be a characterless office building, but once inside it's very comfortable. Everyone working a the hotel was friendly and helpful. My room was more than up to standards: it was spacious and I had a beautiful view of the place. Breakfast is served in the restaurant and a wonderful array of everything was available. Of course being in France, the cheeses in particular were unbelievable. I only enjoyed breakfast in the restaurant, so only got to look at the menus for lunch and dinner. There is also a little bar in the lobby which was nice for a night cap.

The old town and Place Stanislas are not far at all, a short walk and you can see all the sights in Nancy, which is a lovely provincial city.

I definitely recommend this hotel.

  • Stayed: April 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank bklynbubba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2017 via mobile

The beginning of our car tour to Italy.
Managed to find the hotel quite easily.
Basic comfortable hotel perfect for a night en route.
Opposite the hotel is a fabulose restaurant, very French and definitely worth a visit, the excelsior.

Stayed: September 2017, travelled as a couple
Thank KAMERM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ALAIN H, RECEPTION TEAM LEADER at Hotel Mercure Nancy Centre Gare, responded to this reviewResponded 6 October 2017

Thank you so much for your review following your stay at our Mercure Nancy Center Gare. We are delighted that your journey has been enjoyable. Indeed, in front of our hotel, is the famous Brasserie Excelsior known for its Art Nouveau decoration and its French cuisine of quality. We wish you a good time in Italy and hope to see you again next time on the road to the holidays.
With kind regards, Sincerely,
Léa C. - Reception Team Leader - Mercure Nancy Centre Gare

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Reviewed 17 September 2017 via mobile

We stayed here at the beginning of a two week tour of France. The staff were very friendly. The room was clean and the bed very comfortable. The price was good and the hotel is in a good location. Recommend the square a short walk away for good restaurants and during the summer months a laser show on the buildings there is well worth it

Stayed: September 2017, travelled as a couple
Thank almaster63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ALAIN H, Front Office Manager at Hotel Mercure Nancy Centre Gare, responded to this reviewResponded 20 September 2017

Dear Guest,

Your comments on the helpful friendly team are very well received. I am delighted you found the your room clean and comfortable and the hotel good located only 5 minutes working distance from the square Stanislas.

We strive to ensure all guests have a pleasurable and memorable stay with us.

We hope to have the pleasure of welcoming you back in the very near future.

With kind regards,

Nadia Vassileva
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2017

This is a new hotel, totally refurbished in a tall older building next to the train station. The Mercure takes up a few of the lower stories. The rooms were new. I had an executive room, and it was large and comfortable with a free minibar. The staff was helpful and friendly, and the breakfast was good and at a reasonable price.

The parking is in the large central downtown parking garage, and you have to take an elevator to the square and then walk around the corner to reception.

The location is terrific for touring magnificent Nancy. I was blown away by how gorgeous the city is!

  • Stayed: July 2017, travelled solo
    • Location
    • Rooms
    • Service
Thank jmcneill817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ALAIN H, Directeur général at Hotel Mercure Nancy Centre Gare, responded to this reviewResponded 30 August 2017

Dear Madam, Dear Sir,

It is a great pleasure to read your comment. I will surely be shared with all our team.
We note that we appreciated the central location of Mercure Nancy Centre Gare across from the Railway station and five minutes walking distance from the Place Stanislas.

We look forward to welcome you back.

With Best Regards,

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Reviewed 30 July 2017

On Our way from Cannes to Norway With car we arrived this hotel very late on 19th of July and was very well received by to friendly recepionists. The car was parked at a safe garage With Security on the sister-hotel Close by. Rooms were very Nice and delicate. The Food during brakffast was 5-star, but I need to mention that People working there was å little slow to fill ut when empty. Also I did not like the TV during breakfast. Breakfast should be i quiet time without such disturbances. But I recommend this hotel if you stay in Nancy. Check in process very efficient - not checking Passports 20 times like we felt they did i Paris last year. Also check out was efficient and friendly. Thank you very much for the glass of red wine I was offered when I received so late and was tired after driving all day. Great reception people

Room Tip: We stayed there not long enough to have an opinion
  • Stayed: July 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Morten A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ALAIN H, Directeur général at Hotel Mercure Nancy Centre Gare, responded to this reviewResponded 30 August 2017

Dear Guest,

Thank you for taking time to review your recent stay with us.

It is very pleasing for all of us to see that you fully enjoyed your time in our hotel. We will surely share your comments with all our staff.

We hope to welcome you back soon.

Your Team at the Mercure Nancy Centre Gare .

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